Eric Jacobsen Blog

DECEMBER 13, 2023

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 80

Mentoring Policy Technique News 80

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 25, 2014

Earlier this month, I presented on a panel called “ Learn, You Will ” with Cindy Leonard, John Kenyon, and Andrea Berry on the topic of designing effective nonprofit technology training at the Nonprofit Technology Conference hosted by NTEN. Even harder to incorporate “going meta.”

Training 100

Training Train Reflection Resource 100

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 3, 2015

I’ve just returned from an inspiring week in Kiev, Ukraine where I got to facilitate a training for women’s organizations organized by Wake , an amazing start up founded by two respected colleagues Trish Tierney and Heather Ramsey. You have to think of your interpreters as extensions of your facilitation techniques.

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Facilitation Training Train International 50

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 27, 2014

Join me for a FREE Webinar: Training Tips that Work for Nonprofits on Jan.29th I’ll be sharing my best tips and secrets for designing and delivering training for nonprofit professionals that get results. 29th at 1:00 PM EST/10:00 AM PST. I use a simple structure to design: before, during, and after.

Instructional Design 111

Instructional Design Instruction Instructional Training 111

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 14, 2015

His research shows that professional development learning experiences need to be as interactive as possible to boost retention and application. I thought I’d take this opportunity to reflect again on a decade of experience of designing and delivering interactive webinars. Three Ways to Think About Content. Think Beyond Presenters.

Facilitation 50

Facilitation Interaction Reflection Design 50

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 28, 2013

These can help you predict whether participants will act on the training after the workshop: More than one person from an organization should participate so the ideas can be transferred to the whole organization. For example, I incorporate tactical and visual techniques for participants to use to do the exercises.

Training 98

Training Train Reflection Design 98

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 8, 2018

Going beyond content delivery, I also use a lot of participatory and hands-on learning techniques to help students gain a deeper understanding. If you are trying to do an interactive lecture, it stops group interaction. So far, two of my students have had their questions answered. Nothing like first-person accounts.

Learning 84

Learning Classroom Classes Student 84

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 8, 2020

There are number of reasons we feel exhausted from zoom meetings as Jeremy Bailenson, Virtual Human Interaction Lab points out. As with face-to-face training, how many participants per breakout room depends on the task they will do together, how much time is needed to complete the task, and time for a full group report out.

Exercise 177

Exercise Reflection Structure Google 177

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 8, 2013

Keeping nonprofit audiences engaged during training can improve your outcomes. There are many creative ways to engage participants at a training - both face-to-face and online. One technique is to incorporate movement – from mini-stretch breaks, to self-assessment exercises to switches in the delivery model.

Training 103

Training Train Audience Activities 103

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 24, 2020

Since those days, I have continued to hone my virtual facilitation skills to design and deliver effective virtual meetings and trainings. This post takes a deeper dive into meeting and training icebreakers and check-ins. This post takes a deeper dive into meeting and training icebreakers and check-ins.

Virtual 130

Virtual Facilitation Exercise Training 130

sgEngage

JANUARY 10, 2024

We make information into data when we explicitly attach it to a question and explicitly or implicitly connect it to an approach for making sense of it. It can contribute to exchanges and interactions that are at the heart of nonprofit network building. Information is everything that is coming at us.

Data 96

Data Knowledge Philanthropy Policy 96

Eric Jacobsen Blog

DECEMBER 13, 2020

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 98

Mentoring Policy Technique News 98

Qgiv

JULY 17, 2023

Your team may be grappling with questions like, “How do we transform words on the page into reality?” Provide the tools Offer folks training to increase their skills so they can hold conversations about DEI. Normalize Feedback Use the technique of calling in and calling out. Conflict management is also a must-have skill.

Activities 97

Activities Active Activism Organization 97

Beth's Blog: How Nonprofits Can Use Social Media

MAY 23, 2013

If I can’t process what I hear by asking questions of the expert or checking in with another participate or sitting quietly and just thinking about what was shared, there is a point that I reach after about 15 minutes – it’s call “My Brain Is Full Up.” I’ve really taken to heart the movement principle.

Content 130

Content Learning Brain PPT 130

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 28, 2018

We designed a highly interactive workshop based on Jo Wolfe’s “ NGO Digital Maturity Matrix ,” an assessment tool that enables nonprofits to codify mindsets and skill sets required for moving along the path of digital transformation. Others have also documented and used the technique or taught others how to do it.

Participatory 76

Participatory Digital Facilitation Exercise 76

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 30, 2010

I just finished doing a training for Open Society Institute media and information coordinators on social media with colleague, David Sasaki , from Global Voices. Next we did a human spectra gram , a technique that colleague Allen Gunn from Aspiration. OSI Workshop View more presentations from Beth Kanter.

Social Media 95

Social Media Training Train Media 95

Eric Jacobsen Blog

NOVEMBER 14, 2021

Here are 70 things you can do: Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved (..)

Effective 52

Effective Mentoring Policy Technique 52

Eric Jacobsen Blog

DECEMBER 19, 2021

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 52

Mentoring Policy Technique News 52

Beth's Blog: How Nonprofits Can Use Social Media

MAY 20, 2013

One thing I have learned working mostly outside of the US is to start a training by honoring a local tradition. This includes meeting and greeting people, setting up the room for interaction, getting people to move around, to be actively involved with the content, and appreciating learners. New Zealand Workshop: Burning Questions.

New Zealand 96

New Zealand Arts Australia Open 96

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 5, 2012

It is a great opportunity to ponder the question: How to design and deliver learning experiences for nonprofits that connect, inspire, and engage? What are the best practices? The questions were keyed to when the content was explained. The last question asks students to tell Mazur what confused them.

Experiment 116

Experiment Learning Create Exercise 116

Beth's Blog: How Nonprofits Can Use Social Media

JULY 24, 2013

I enjoy meetings when there has been a lot given to the design and you have expert facilitators in the room because I not only learn about the content, but also learn some new facilitation techniques. If you are curious about more techniques, I suggest David Staker’s “ Rapid Problem Solving with Post-It Notes.”

Facilitation 99

Facilitation Technique Map Case Study 99

Eric Jacobsen Blog

APRIL 16, 2021

Here are 70 things you can do: Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved (..)

Effective 52

Effective Mentoring Policy Technique 52

Whole Whale

FEBRUARY 16, 2023

2 Increased Efficiency in business writing AI prompts can automate many routine tasks and interactions, freeing up staff time and resources. For example, chatbots can answer frequently asked questions, provide donation options, and even help donors set up recurring gifts. This can lead to increased productivity and cost savings.

Job 52

Job Myspace Audio Social Media 52

Eric Jacobsen Blog

JUNE 10, 2021

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Time 52

Time Mentoring Policy Technique 52

Eric Jacobsen Blog

MARCH 15, 2021

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Time 52

Time Mentoring Policy Technique 52

sgEngage

APRIL 19, 2023

Your charitable organization has probably fielded questions from curious supporters and internal audiences on the ways it might be leveraged. A few key things to keep in mind: AI measures probabilistic outcomes in response to a question to determine what data it should show. Is it just a fad? Yes, it’s a silly example.

Model 69

Model Italy Test Generation 69

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 6, 2014

Here I used a classic, simple technique of asking people to share burning questions in small groups and generated a list of the themes/questions with the full group. I’m always relieved when the questions match the content, but you also have to point out where you will go deep and what may not be addressed.

Activities 105

Activities Active Activism Integration 105

Eric Jacobsen Blog

DECEMBER 27, 2020

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Management 52

Management Mentoring Policy Technique 52

Media Cause

SEPTEMBER 30, 2021

The process can highlight inequities and barriers previously unrecognized and pose so many questions. Setting out a roadmap requires key stakeholders to help reveal the questions that need to be asked. teaching artists who directly interacted with students. teaching artists who directly interacted with students.

Project 52

Project Management Student Artist 52

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 8, 2014

The Leading Change Summit was more intimate (several hundred people), participatory and interactive, intense, and stimulating. That’s hard if deadlines are looming, but essential to have a session to explore questions such as: What is your facilitation style and philosophy? Here’s what I learned: Facilitation Teams.

Reflection 124

Reflection NTEN Change Facilitation 124

Double the Donation

OCTOBER 25, 2021

Train callers on matching gifts. Prepare for donor questions. Creating a detailed and interactive script can help ease the nerves of new callers and standardize your donor’s experience. Here are the key components to any phonathon script: Introduction: Answer the most basic questions: Who are you?

Guide 98

Guide Script Tips Gift 98

Eric Jacobsen Blog

DECEMBER 22, 2019

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 53

Mentoring Policy Technique News 53

Gyrus

MAY 12, 2016

Rapid advances in technology and modern workforce needs are transforming the way, workforce learning & training is delivered and training courses are created. Mobile Learning enables you to present smaller sized, interactive online learning to your employees without restricting them to a particular time or a place.

Online Learning 56

Online Learning Trend Learning Online 56

Beth's Blog: How Nonprofits Can Use Social Media

MAY 17, 2011

If you deliver training on webinar platforms, you need to understand how people learn. His research shows that professional development learning experiences need to be as interactive as possible to boost retention. The content is important, but it is only half of the instructional design task. It was delivered in two sessions.

Design 107

Design Effective Experiment Learning 107

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 16, 2015

We created The Emerging Leaders Playbook which served as the “text book” or content for the training. The specific practice skills include these three: Ask empowering questions. Pay close attention to interactions with other people. Ask Good Questions. Reflection questions : “Why did this work?”.

Skills 50

Skills Build Technique Language 50

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 18, 2014

This question has spawned is a new category of online tools and apps– known by a number of labels such as “conscious computing,” “calming technology,” or contemplative computing.” One thing that I do is try to do my interaction on my phone and use my desktop for posting.

San Francisco 119

San Francisco Work Help Tips 119

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 28, 2016

This training was a day and half and here’s what we covered: Section 1: Self-Awareness: Understanding and Moving Through Your Leadership and Communications Style. They also had a chance to interact with peers with different styles to learn more. The first session focused on self-awareness skills.

Reflection 64

Reflection Arts Exercise Facilitation 64