Remove 2011 Remove Offline Remove Social Remove Tools
article thumbnail

A New Power Couple—Humans Plus Bots Deliver Member Delight

.orgSource

Whether it’s via a chatbot, a human, or some combination of the two, dialoguing in real time is a powerful tool to build sales and loyalty. and in 2011 won a $1 million prize! Many vendors can install this function on your website or social platforms for under $20 per month. When the humans are relaxing, live chat is offline.

Las Vegas 251
article thumbnail

March 2011 Community Builder Chat Archive (#CommBuild)

Amy Sample Ward

This month’s chat focused mainly on sharing lessons and examples from the 2011 Nonprofit Technology Conference , which took place in Washington, DC, last week. Social media in CRMs. Some of the topics from the chat include: Engaging specific ethnic groups/communities. Using content to fuel community engagement.

Community 123
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Funneling Frustration: Building the future for technology and social change

Amy Sample Ward

This week, I shared with Vanessa that during my time offline for the holidays, I found myself reflecting on just how many different frustrations I feel people in this sector have voiced over 2010 – to the point that I, honestly, feel really overwhelmed by the “sick and tired&# state of nptechers world wide. 3 Goals for 2011.

Change 123
article thumbnail

April 2011 Community Builder Chat Archive (#CommBuild)

Amy Sample Ward

The April Community Builder chat zeroed in on data and tools. Some of the past chats have discussed strategy, philosophy, and best practices, but this time we were all excited to share our tips and tricks for measurement, goal-setting, and specific tools to help us do it all! Some of the tools discussed include: Hootsuite.

Community 111
article thumbnail

My Three Words for 2011: Seek, Sense, and Share

Beth's Blog: How Nonprofits Can Use Social Media

My Three Words for 2011 inspired by Harold Jarche's Networked Learning Model. For 2011, my three words are: Seek, Sense, and Share inspired by Harold Jarche’s model for networked learning. How these words will guide me in 2011: Seek: Seeking is the process of keeping up to date in your field.

Share 102
article thumbnail

June 2011 Community Builder Chat Archive (#CommBuild)

Amy Sample Ward

About the CommBuild Chat: These monthly chats originated out of the #4Change network and are open to anyone interested in learning and sharing about building community, on and offline, with the use of social media or other technology tools. Hope to have you join us in July!

Community 123
article thumbnail

[Book Interview] Nonprofit Example of Social Media Excellence: Taproot Foundation

Nonprofit Tech for Good

Title (s): Manager, External Affairs and Associate, Social Media & Recruitment. What was the very first social media tool your organization utilized, and when? What was the very first social media tool your organization utilized, and when? What social media tools are you currently utilizing?