Amy Sample Ward

FEBRUARY 28, 2011

Earlier this week, I had the opportunity to speak at the Minnesota Council for Nonprofits annual conference; and after my presentation, I spent a couple hours speaking with folks from various nonprofits, vendors and service organizations. You can follow along with the sessions today through Wednesday using #ERL11. Why Community?

Library 241

Library Model Adopt Community 241

Bloomerang

JULY 17, 2021

I mean, she’s a CFRE and she even teaches a CFRE class. We are here to talk about how to lead and manage in our new work reality. You want to get rid of all that burnout if we can. Thanks for being here. I know it’s a short week for some of you, but I really appreciate a full room. I’m Steven. You can learn more about us.

Management 91

Management Work Video Slides 91

Have Fun - Do Good

JUNE 21, 2006

Today I am posting the transcript from my interview with Brahm Ahmadi, the Executive Director of People's Grocery. You can hear the orginal podcast on Gcast , Odeo or iTunes. If you are inspired by the interview and live in the Bay Area, People's Grocery is launching its 2-acre farm in Sunol this weekend and they are looking for volunteers.

People 43

People Podcast Oakland Local 43

Bloomerang

MAY 21, 2021

You’re teaching grant writing and doing board development and super involved in the nonprofit community there. And I teach Board Development and Grant Writing for the program. And if you’re watching the recording, I hope you’re having a good day no matter when and where you are. Hi, Shelton. . I use she/her pronouns.

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Video Nonprofit San Francisco Question 123

EveryAction

APRIL 1, 2016

In the past year, thousands of nonprofit pros took advantage of our definitive Best Nonprofit Conferences Calendar, and we're so excited to share our brand new 2016 list! We have gathered an outstanding group of field experts to teach how to build and sustain this kind of governance. Fundraising. Donor relations. Accounting.

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Calendar Conference San Diego DC 177

Eric Jacobsen Blog

JANUARY 15, 2011

Saturday, January 15, 2011 Reach Communications & Leadership Expert David Grossman Via His New App If you havent engaged with David Grossmans website, Blog and incredibly useful eBooks, make a point of checking them all out at his website for The Grossman Group. How To Improve Customer Service With The Telephone. Don't Praise.

Leadership 50

Leadership Communication Kansas City Mentoring 50

Eric Jacobsen Blog

DECEMBER 24, 2010

A mentor can benefit leaders new to their leadership role and they can benefit experienced and seasoned leaders, as well. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations.

Mentoring 62

Mentoring Kansas City Kansas Skills 62

Eric Jacobsen Blog

DECEMBER 14, 2010

Tuesday, December 14, 2010 Ask Your Customers To Help You Write Your Strategic Plan Mike Brown, the founder of the Kansas City company called, The Brainzooming Group, encourages business leaders to solicit feedback from their customers when creating a strategic plan. If you still use us, why do you continue to do so?

Kansas City 50

Kansas City Kansas Help Mentoring 50

ASU Lodestar Center

MARCH 30, 2011

Since 2006, nearly 2,000 students have participated in ASB, volunteering over 64,000 hours of service. For part of this years ASB service, my group got to work at an after-school program for at-risk kids, ages 5-11, to help them with their homework. As Shelina detangled herself from her, Zee wailed, "Why do you have to leave?"

Student 40

Student Alternative Arizona Americorp 40

Eric Jacobsen Blog

NOVEMBER 20, 2010

How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Saturday, November 20, 2010 Give Positive Feedback. Dont Praise.

Giving 62

Giving Mentoring Kansas City Kansas 62

Eric Jacobsen Blog

SEPTEMBER 18, 2010

As author David Grossman says, "good internal communication gets the message out, but great internal communication helps employees connect the dots between overarching business strategy and their role. How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome!

Skills 53

Skills International Communication Mentoring 53

Eric Jacobsen Blog

DECEMBER 30, 2010

Summarize group consensus after each decision point during a meeting 18. Teach something new to your team 24. Promote excellent customer service both internally and externally 40. Be a good role model 46. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! Dont micromanage 2. Be visible 15.

Leadership 40

Leadership Management Mentoring Kansas City 40

Eric Jacobsen Blog

DECEMBER 18, 2010

EWF International provides professionally facilitated peer advisory groups for women business owners and executives. How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! Its so powerful I wanted to pass it along. Shake it up and do something different.

Advice 44

Advice Mentoring Kansas City Tulsa 44

Eric Jacobsen Blog

DECEMBER 5, 2010

How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. A mentor always exercises the power of suggestion. They pose alternatives.

Mentoring 55

Mentoring Tips Kansas City Kansas 55

Eric Jacobsen Blog

OCTOBER 5, 2010

ToneCheck scans your messages for terms that may be inadvertently conveying: • Affection • Friendliness • Amusement • Excitement • Sadness • Grief • Fear • Uneasiness • Anger • Shame Over 165 billion email messages are sent worldwide each day. You might want to check out ToneCheck.

email 50

email Mentoring Kansas City Kansas 50

Eric Jacobsen Blog

AUGUST 8, 2010

This is a group of people, three to five, that have rotated into my life at various times and that speak into it and help me grow. The Leadership Challenge -- "This book examines the practices that make leaders effective and teaches aspiring leaders how to inspire and lead others," explained Burkus.

Mentoring 47

Mentoring Kansas City Kansas Leadership 47

Eric Jacobsen Blog

DECEMBER 1, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. So, here is a good reminder from author Sharon Armstrong about how to avoid eight performance evaluation pitfalls.

Evaluation 53

Evaluation Mentoring Kansas City Kansas 53

Eric Jacobsen Blog

OCTOBER 7, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Using the 18-page ebook, youll learn : •what a strategic messaging plan should encompass (and what it shouldn’t).

Arts 40

Arts Effective Learning Mentoring 40

Eric Jacobsen Blog

JANUARY 20, 2011

How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Honor The Legacy Of Dr. Martin Luther King, Jr. . Don't Praise.

Place 47

Place Work Mentoring Kansas City 47

Eric Jacobsen Blog

DECEMBER 7, 2010

How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. So, here are six steps that will guide you through that process : 1.

Mentoring 50

Mentoring Kansas City Kansas Leadership 50

Eric Jacobsen Blog

AUGUST 6, 2010

Ill ask a similar question in some of the leadership groups on LinkedIn and then will publish all our words in one list to share with everyone. How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! Honor The Legacy Of Dr. Martin Luther King, Jr. .

Build 40

Build Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

NOVEMBER 9, 2010

So, before you launch a blog be sure you have the time, staff and resources to post consistently and for the long-term. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations.

Companies 44

Companies Effective Mentoring Kansas City 44

Eric Jacobsen Blog

AUGUST 29, 2010

Imagine how welcoming it will be for your new hires when employees recognize your newly hired employees status via their special badges and then when your longer term employees introduce themselves to the new employees in halls, on elevators, in your break room, in the parking lot and at large group meetings. Don't Praise.

Badge 44

Badge Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

APRIL 29, 2010

Now, it is much more than just an online shoe store, and its known for its unwavering focus on superior customer service. Posted by Eric Jacobson at 8:28 PM Labels: Customer Service , General Management Skills , Leadership Skills , Management , Team Building 1 comments: davidburkus said. They're definitely simple.

Create 40

Create Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

SEPTEMBER 20, 2010

Get pricing and terms? How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Make returns? Don't Praise.

Sample 44

Sample Business San Antonio Mentoring 44

Eric Jacobsen Blog

NOVEMBER 19, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. I am aware of my company’s overall strategy. I understand what my company is trying to achieve.

Survey 53

Survey Mentoring Kansas City Attitude 53

Eric Jacobsen Blog

OCTOBER 23, 2010

What is the toughest group from which youve had to get cooperation? How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations.

Interview 47

Interview Question Mentoring Kansas City 47

Eric Jacobsen Blog

JUNE 23, 2010

Earlier this year, various discussion groups on the social media site LinkedIn helped me build a list of favorite leadership books. How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! For me, that book would be Timothy R. Don't Praise.

Leadership 40

Leadership Management Mentoring Kansas City 40

Eric Jacobsen Blog

AUGUST 11, 2010

Leaders on the LinkedIn Executive Suite group came up with these nearly 50 words in answer to a discussion topic I posted in the group forum: " A Good Leader Is [insert one word]." A big thank you to that group for this valuable list. How To Improve Customer Service With The Telephone. Don't Praise.

Leadership 50

Leadership Mentoring Kansas City Kansas 50

Eric Jacobsen Blog

OCTOBER 17, 2010

How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Honor The Legacy Of Dr. Martin Luther King, Jr. . Don't Praise.

Mentoring 47

Mentoring Kansas City Kansas Leadership 47

Eric Jacobsen Blog

SEPTEMBER 6, 2010

How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Tell the story chronologically. Make your story personal to you.

Story 50

Story Mentoring Kansas City Kansas 50

Eric Jacobsen Blog

DECEMBER 12, 2010

How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Honor The Legacy Of Dr. Martin Luther King, Jr. . Don't Praise.

Professional 44

Professional Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

JUNE 26, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. "Great Places To Work" Employee Perks New Book Shows You How To Set A Goal And Then Reac.

Tips 40

Tips Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

SEPTEMBER 19, 2010

How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Honor The Legacy Of Dr. Martin Luther King, Jr. . Don't Praise.

Strategy 47

Strategy Mentoring Kansas City Kansas 47

Eric Jacobsen Blog

AUGUST 3, 2010

If not, teach him what he needs to do differently to avoid the mistake from reoccurring. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Find out what he did or didnt do.

Learning 40

Learning Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

NOVEMBER 12, 2010

How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. What else could we do to better serve you? How else can we be of help?

Question 44

Question Open Mentoring Kansas City 44

Eric Jacobsen Blog

NOVEMBER 27, 2010

How To Improve Customer Service With The Telephone. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Kador and Armstrong caution leaders to NOT do employee surveys: 1.

Survey 48

Survey Mentoring Kansas City Kansas 48