1 Million Trailhead Badges: Lessons from Salesforce.org’s Trailhead Journey
Saleforce Nonprofit
SEPTEMBER 29, 2021
Our integrated learning map starts with content centered on beginner business users, and builds from there to advanced users, admins, and consultants. For example, after we’d produced the initial nonprofit trails, we reviewed the data on completions and added an additional “onramp” layer and refined our trail design. What’s next?
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