sgEngage

MARCH 22, 2022

One of the best methods to increase your donor retention is to leverage your overall communication strategies. But first, let’s compare how the major communication channels of direct mail versus digital communications play a role in donor retention. This is why focusing on impact is one of the best ways to increase donor retention.

Retention 94

Retention Communication Donor Strategy 94

sgEngage

MAY 2, 2022

Volunteer retention is crucial for nonprofits and other organizations that rely on volunteer support. In this guide, we’ll explore these five common volunteer retention challenges, along with tips for overcoming them: . Ready to learn how to overcome common retention challenges? Communication roadblocks or inefficiencies. .

Retention 69

Retention Volunteer Challenge Roles 69

fusionSpan

FEBRUARY 29, 2024

Change is a staple of life for any organization. Whether it’s upgrading part of your tech ecosystem, finding more efficient business processes or even updating physical infrastructure, navigating change is something nonprofits and other organizations have to face almost every day. What is Salesforce change management?

Change Management 52

Change Management Practice Change Management 52

Candid

FEBRUARY 27, 2024

One way to serve your clients more effectively is to gather feedback from participants, then use what you learn to improve services and support organizational change initiatives. When you hear directly from clients, you can better tailor services to their needs and preferences, which, in turn, helps increase client retention and impact.

Rate 128

Rate Survey Nonprofit Sample 128

.orgSource

FEBRUARY 27, 2023

What can leaders do to prepare their employees to stay at the top of their game when the game is constantly changing? There’s a change going on in business. Retention rates are 34% higher among organizations that offer employee development opportunities. Survey the group and, as much as possible, interview individuals.

Team 221

Team Time Skills Professional 221

The Science Behind Engaging your Supporters

MARCH 5, 2019

Unfortunately, across the nonprofit sector, donor retention rates are low and getting worse. According to the 2 018 Fundraising Effectiveness Survey Report , the average donor retention rate was 45.5% What should nonprofits do to rise above the retention slump? Track your retention rates.

Retention 74

Retention Donor Rate Chart 74

Nimble AMS

JUNE 9, 2023

3 ways innovative technology can help you drive revenue By leveraging an innovative AMS, your association can drive membership growth and retention, ultimately increasing your overall revenue. Foster this trust by sending out surveys with your AMS and reporting on how you will use the feedback to make lasting changes.

Associations 114

Associations Technology Retention Adobe 114

Nonprofit Tech for Good

JULY 30, 2023

2) Increased Donor Retention: According to Nonprofit Source , nonprofits that effectively use storytelling in their fundraising efforts have a donor retention rate of 45%, compared to 27% for organizations that do not focus on storytelling. Empower your nonprofit to be a powerful storyteller.

Storytelling 239

Storytelling Action Roles Hunger 239

Nonprofit Tech for Good

APRIL 2, 2020

At the end of the day though, making small changes to your forms or calls-to-action can drive big gains. 5) Retention. The average donor retention rate will vary depending on which survey you read, however, all the surveys we’ve seen put it at less than 50%.

Metrics 318

Metrics Digital Marketing Retention 318

Nonprofit Tech for Good

APRIL 17, 2021

Corporations in today’s world don’t just want to support your mission once, they want to create long-lasting and tangible change alongside you for years to come. In business, customer retention is “big business.” We’ve borrowed basic business principles to help you steward your partners like a boss !

Help 269

Help Retention Tips Template 269

sgEngage

MARCH 15, 2024

By applying these helpful ways to measure and optimize nonprofit performance, you can drive positive change for your organization. There are short-term outcomes (cleaner beaches, better access to childcare); intermediate outcomes (boosting awareness, changing policies); and long-term outcomes (preserving the environment, improving society).

Measure 88

Measure Help Analysis Metrics 88

Bloomerang

APRIL 17, 2024

Is your organization feeling the changes in our economy, society, and communities? Each of these industries needs to study an aspect of their output to see how it performs and decide if they need to change. An example of a KPI could be the number of surveys completed after an event.

Data 99

Data Metrics Measure Goal 99

Association Analytics

SEPTEMBER 13, 2023

This data-driven approach ensures that learners receive the best possible educational experience, with high-quality instructors driving engagement and knowledge retention. Proxy measures and surveys can help gather this data and gain insights into the overall impact your education courses have on learners’ professional growth.

Analytics 169

Analytics Education Program Impact 169

Association Analytics

DECEMBER 13, 2023

Consider your average spending year over year or the trend in your retention over a period of time. It’s time to change that thought process! Just like you need to plan a project for data, you should also be intentional with your plans for data retention. Are you doing better at engaging your members over time?

Data 169

Data Tips Associations Government 169

Nimble AMS

APRIL 11, 2024

With a poll or volunteer survey, you can gain statistically beneficial answers, while simultaneously empowering your members and boosting your volunteer retention efforts. Activate the Nimble Communities’ polls feature to get a clear sense of what your volunteers are thinking, and initiate change based on the feedback.

Volunteer 114

Volunteer Program Community Online 114

CauseVox

MARCH 1, 2024

This ultimately results in better donor acquisition as well as stronger, more genuine partnerships with greater retention. After choosing a few donor segments that you’d like to focus on, you can take it a step further by sending out a survey to this group to gather even more information. People like surveys that are short and sweet.

Audience 82

Audience Donor Survey Demographics 82

.orgSource

SEPTEMBER 19, 2023

Back in 2017, we could see that business was changing. Kimberly Pendo AI is rapidly changing the world, and the non-profit sector is no exception. Kimberly will explore these complex and evolving ethical and legal issues and the importance of developing policies and regulations that address this changing landscape. Kimberly A.

Sponsor 221

Sponsor Associations North America Law 221

Connection Cafe

APRIL 19, 2019

Blackbaud’s latest Charitable Giving Report sheds light on the importance of donor retention in the nonprofit industry. According to the latest research from Blackbaud’s Charitable Giving Report : The average donor retention rates for first-year offline-only donors is 29%. But we can and SHOULD change this!

Retention 37

Retention Donor Change Blackbaud 37

Candid

JUNE 28, 2022

Donor retention is the measurement of how many donors continue giving to your nonprofit year after year. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support.

Donor 111

Donor Retention Rate Database 111

Nimble AMS

AUGUST 19, 2022

Innovators introduce new ideas, inventions, or discoveries to our ever-changing world. Currently, 36% of surveyed members and 50% of surveyed association professionals believe that the fact their association isn’t keeping up with the pace of technology is the main reason their organization is falling behind.

Associations 117

Associations Adopt United States Survey 117

Nimble AMS

MAY 17, 2022

Here are three tips to embrace a modern association management software and increase staff recruitment and retention at your organization. . Next, consider the following: Survey your staff to learn how much time they spend on various company-wide processes. Technology significantly contributes to employee satisfaction and retention.

Technology 141

Technology Literacy Associations Retention 141

Pamela Grow

MARCH 7, 2024

Feedback/Survey Email Consistent feedback plays an important role in the Simple Development Systems model and you’ll want to incorporate it throughout your digital strategy. This simple survey is only one example of the many we’ve published throughout the years. A clean list yields better supporter interactions.

email 69

email Storytelling Newsletter Nonprofit 69

Nimble AMS

SEPTEMBER 8, 2022

In the Salesforce State of Marketing report, 84% of marketers surveyed said customer expectations were changing their digital strategies. . But how can your association adapt to changing member expectations? According to Salesforce research, innovation is necessary as member expectations continue to evolve.

Associations 121

Associations Professional Organization Massachusetts 121

Nucleus

MARCH 2, 2021

A newly released executive survey revealed that 99% of major American companies invested last year in data and analytics, and 91.9% In this latest survey, 29% reported achieving “transformational business outcomes” during the past year – so what is holding the others back? In the 2021 survey, 92.2%

Associations 130

Associations Data Analytics Culture 130

Qgiv

AUGUST 15, 2023

The Sustainable Giving Report shares the impact inflation and unsustainable fundraising practices have had on the nonprofit sector by analyzing responses from a nationwide survey of donors and nonprofits. Cuts to charitable giving were ranked as the first area of spending someone would cut among only 7% of surveyed donors.

Report 52

Report Giving Retention Survey 52

Network for Good

MAY 14, 2021

Let’s address the elephant in the room… donor retention. Last year, for the first time we saw that retention dropped year over-year, while donors grew year-over year. Retention on subscription platforms, on average, is 70% while standard nonprofit donor retention was 43% in 2019. Segment donors.

Giving 86

Giving Retention Stream Gift 86

ASU Lodestar Center

JANUARY 25, 2017

Volunteer retention is important in nonprofits because many nonprofits rely on volunteers to provide services. Volunteer retention is the ability to keep volunteers involved in an organization. Retention of volunteers comes from a fulfilled commitment and the hope that they will renew that commitment to the nonprofit.

Retention 40

Retention Volunteer Nonprofit Training 40

Whole Whale

MARCH 15, 2023

“Baby Come Back”: Retention Emails Retention emails are re-engagement emails, which are messages sent to a donor or supporter who has not been active for a while. Sending retention emails is a great tactic to help with improving metrics and cleaning out your list. Thank you for your time and input!

email 75

email Difference Marketing Retention 75

Nimble AMS

DECEMBER 16, 2022

As you work with your leadership team, stakeholders, staff, and members to build lasting change , you’ll create a vision that propels your association into the future. B ecom ing an innovative organization requires the best AMS to support your strategies and goals. Boost membership retention. Automation.

Organization 100

Organization Associations Retention Tech 100

.orgSource

MARCH 6, 2023

Sharon notes that 50-year longitudinal studies from Gallop Poll, NORC’s General Social Survey, Harris Poll, and Edelman Barometer, find that trust in public institutions and their leaders has declined steadily. But there was agreement that membership retention and loyalty problems might be symptomatic of declining confidence.

Associations 221

Associations Leadership Question Wisconsin 221

The Modern Nonprofit

MARCH 26, 2024

Why Monthly Donations Matter Monthly donations are key to long-term donor retention and providing sustainable support for non-profits. Compared to one-time emergency donors, monthly donors have much higher retention rates and lifetime value. Surveys are another simple way to gain direct feedback.

Support 52

Support Donor Community Retention 52

Get Fully Funded

APRIL 4, 2024

Building relationships with all of your supporters can strengthen your donor retention rate and help your nonprofit raise more funds over time. As you can see, just a few subtle wording changes turn a nonprofit-centric statement into a supporter-centric one. Enable recurring donations. Choosing images strategically.

Donation 110

Donation Strategy Nonprofit Gift 110

Nonprofit Tech for Good

MARCH 20, 2018

At the time, making an online donation was a radical concept that executive staff and donors resisted, but it was a new technology that Gen X knew would change fundraising forever – they just didn’t think it would take this long. 7) Over the last 10 years, donor retention rates have been consistently weak – averaging below 50%.

Stats 240

Stats Online San Francisco Fundraising 240

Nonprofit Tech for Good

MARCH 8, 2024

Donor retention is important. All that is true, but the fact remains that donor retention is a struggle. Can Tech Tools Solve Donor Retention? Donor retention is, at its heart, about building relationships. But how can a single fundraiser communicate effectively with an entire donor base? The short answer is “no.”

Retention 266

Retention Tech Tools Donor 266

Nimble AMS

JUNE 27, 2022

When members are represented on your leadership team, you’ll have a clear sense of what motivates them, helping you to focus on key areas like member engagement and retention. . . When members are represented in association leadership roles, you’ll have key insights into their changing priorities and shifting values.

Leadership 118

Leadership Associations Industry Retention 118

Qgiv

AUGUST 15, 2023

In March of 2023, Qgiv surveyed over 290 nonprofit fundraisers and more than 2,000 donors to learn how fundraising professionals can realistically raise more for their organization with fewer resources. From 2019 to 2020, 68% of surveyed nonprofits increased their fundraising revenue, according to Qgiv’s Navigating The Unknown Report.

Philanthropy 52

Philanthropy Impact Report Giving 52

Connection Cafe

JANUARY 6, 2014

In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%.

Retention 55

Retention Donor Change eBook 55