Beth's Blog: How Nonprofits Can Use Social Media

APRIL 5, 2011

Some reflections: Health Organizations: Social Media. 1. Deep Analysis of Your Audience: I always (try) to do a thorough participant assessment before I teach any workshop or do a presentation. Then I used the Salt Lake County Public Health Department Social Media Case Study to do a simulation. Next, we did a role-play.

Social Media 96

Social Media Reflection Leadership Media 96

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 25, 2014

Earlier this month I was lucky enough to attend the CATechFest in LA designed and expertly facilitated by Aspiration. Here’s some additional thoughts sparked by our conversation after reflecting on various blog posts I’ve written and others. You can do a whole network analysis. The notes are here. Organization.

Technique 116

Technique Network Tools Map 116

Deborah Elizabeth Finn

JANUARY 28, 2018

What you see here are a few notes that reflect my individual experience. As far as I can ascertain, this series was the first in which grant makers and nonprofit grant recipients came together in equal numbers and met as peers for reflective structured dialogue. Working toward useful standards of measurement.

Evaluation 52

Evaluation Grant Data Boston 52

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 5, 2016

It has been almost exactly four years since I published Measuring the Networked Nonprofit: Using Data to Change the World , with co-author, Katie Paine. Back then, not many nonprofits were talking or practicing the use of measurement and data to improve nonprofit results. Refinable – adapt to rapidly changing environments.

Resource 105

Resource Practice Data Work 105

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 31, 2011

Some reflections questions I used to understand the data: What content/links are of interest to the people who are engaging with me? For example, here’s the spreadsheet from the workshop I facilitated that was hosted by Compasspoint. I track to learn and improve relationships on Twitter. Who is regularly retweeting me?

Twitter 110

Twitter Tools Learning Measure 110

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 10, 2011

I’d love to see a survey of nonprofit measurement practice that quantifies this. I’d be curious to see a benchmarking study on nonprofits on this topic that looks at how nonprofits apply measurement techniques and tools to improve their programs and demonstrate impact, including social media measurement.

Results 95

Results Data Charlotte Measure 95

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 9, 2012

But, how do you measure the results? The report captures a conundrum in measuring social change movements or networked approaches. Outcomes for “ wicked problems ” can be easily counted – policies passed, housing the homeless, educating children. Research and policy analysis. Community organizing.

Metrics 114

Metrics Fund Build Social 114

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 24, 2014

Earlier this month, I had an opportunity to facilitate a full-day innovation lab for an amazing group of network thinkers using human design methods to inform the design of a leadership network. It has been exactly a year since I have committed to practicing the methods from Luma Institute as part of improving my facilitation practice.

Professional 101

Professional Network Learning Lebanon 101

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 27, 2014

All of my work these days is focused on designing and delivering effective training for nonprofits -primarily on the topics of social media, strategy, networks, and measurement. So, expect to see regular reflections on good instructional design and delivery for any topic, but especially digital technology and social media related.

Instructional Design 111

Instructional Design Instruction Instructional Training 111

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 19, 2013

The convening used participatory methods to identify topics for small group conversations related to the theme and was expertly facilitated by Allen Gunn from Aspiration. ( I wrote a reflection last week about the facilitation techniques here ). Do you need sentiment analysis? Alliance Magazine, September 2012.

Social Media 100

Social Media Channel Data Media 100

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 29, 2013

You can watch a facilitator give the group engaging ways to interact with one another and co-create content, but it’s often hard to see in the moment how those reflect intentional design choices, and understand how to use their approach in designing your own convenings. He tweets at @noahflower and edits the Monitor Institute blog.

Arts 95

Arts Design Collaboration Analysis 95

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 1, 2015

It speaks to establishing culture norms among staff of curiosity, reflection, and trust. The term “continuous” that the organization has create a virtuous cycle of feedback that repeatedly inspires staff to reflect on what is working and what can be done differently to get better results. The term means learning culture.

Culture 50

Culture Data Create Reflection 50

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 26, 2013

Then comes the difficult part – identifying what “associated” metrics from social, email, and your web site that you need to collect. What follows is a reflection from several workshops for nonprofits on how to do this. I’ve even used the framework to measure trainings I have delivered!

Results 97

Results Metrics Measure Associations 97

DipJar

SEPTEMBER 12, 2022

There are multiple facets to this process, which involves analysis, preparation, and research. As the first step to developing a strategy, set clear, measurable goals. A KPI measures how effective your marketing efforts have been. That’s because your site is a direct reflection of your brand. Payment facilitators.

Marketing 52

Marketing Social Media Nonprofit Integration 52

Connection Cafe

AUGUST 28, 2018

Practice institutional self-reflection. There are three key components of institutional self-reflection: where have we been, where are we now, and where do we want to be? I believe that at any given point you should maintain a running analysis of fundraising metrics for a minimum of three, but ideally five consecutive years.

Giving 21

Giving Analysis Gift Analytics 21

Beth's Blog: How Nonprofits Can Use Social Media

MAY 20, 2010

This post summarizes the content I shared in my presentation and offers some reflection on the conversational keynote. Not only does this help me frame and tailor the talk I give to the audience, but facilitates Twitter conversations before. Example: Northern California ACLU social network analysis of their followers on Twitter.

Social Media 115

Social Media Media Social San Jose 115

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 8, 2011

Last week, I facilitated an interactive keynote in Seattle at 2011 Tech for Good Leadership Summit sponsored by Microsoft Community Affairs , in partnership with NPower Seattle. By all accounts , the event held the space for peer learning. What people in the room were most hungry for were tips and steps on listening and measurement.

Knowledge 97

Knowledge Seattle Social Media Measure 97

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 30, 2012

We at Monitor Institute have been digging into questions such as these as part of a broader reflection on the networks-focused work of the organizational effectiveness team at the David & Lucile Packard Foundation. We will be sharing what we learn when the project concludes this spring.

Learning 97

Learning San Francisco Structure Knowledge Management 97

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 29, 2015

I was thrilled to work with the Brainerd Foundation staff to help design and facilitate a design lab using techniques based on Luma Institute methods earlier this month. Here’s what I learned about the facilitating design thinking processes: What Is A Design Lab? Understanding: Landscape and Opportunity Analysis.

Design 50

Design Strategy Facilitation Advocacy 50

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 9, 2007

I'm happy that my new laptop has an extended battery life so I am writing some reflections on the plane en route to Boston. What I most enjoy about doing face-to-face training workshops is the right after reflection questions: How could this learning experience been improved? How might you measure it? What worked? What didn't?

Reflection 50

Reflection Slides Metrics PowerPoint 50

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 16, 2009

Jay Dedman pointed to an analysis Feedburner by Chris Baskind. But the exchange prompted some reflection on how I use Feedburner. Next, you need to know the right metric(s), the tool or combination of tools to collect the data, and how the tools measure the metric. There are other ways to measure your RSS reach.

Metrics 81

Metrics Social Media Strategy RSS 81

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 8, 2009

Several months ago, my colleague Rachel Happe from the Community Roundtable invited me to facilitate a discussion with members about the issues that swirl around organizational adoption of social media. We look at the wrong measures or unrealistic outcomes. We get poor results. He shared the creation story of Maori people.

Social Media 99

Social Media Culture Create Media 99

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 1, 2009

There are many things in my life and work that I need to streamline, and an important skill to facilitate this is learn how to say no. Free Agent Social Fundraising: I am very interested in seeing how people can take action on their own, outside of an organizational context, because of the connectedness that social media has facilitated.

Goal 50

Goal ROI Wiki Metrics 50

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 8, 2009

Here are seven tips to help you start measuring social media efforts. Understand how Google Analytics calculates unique visitors and how Feedburner calculates subscribers , but please don’t get so hung up on the geeky part of measurement that you don’t have enough time to gather insights and apply them. What do you do to facilitate it?

Measure 95

Measure Tips Metrics Bookmarking 95

Bloomerang

MAY 21, 2021

It may be that, for some organizations, a really large strategic planning process would include hiring an outside facilitator, doing a. Hiring an outside facilitator, spending six to nine months, and, you know, reviewing all of your programs. So one of them is a fiscal analysis, what is the story that our budget tells about our work?

Video 122

Video Nonprofit San Francisco Question 122

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 9, 2011

As part of my work as Visiting Scholar at the David and Lucile Packard Foundation, I’m facilitating several peer exchanges on the topics of measurement, social media, and networked nonprofits. It comes as no surprise that Momsrising embraces measurement and learning. What are the best metrics to measure those?

Results 115

Results Facebook Metrics Measure 115

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 10, 2012

Content Curators are doing this and more platforms will facilitate curation. I’d add to this some questions about measurable objectives and who is the target audience. Create categories that reflect what users are looking for. Pinterest is one of them. Are you engaged on other social media platforms?

Audience 121

Audience Content Tools Images 121