Eric Jacobsen Blog

MARCH 18, 2012

Too often, we think of only external customer service, and forget about the need for excellent internal customer service. No matter what type of business, organization or team you lead, remind your team members/ employees of the need for and importance of internal customer service. Return phone calls on a timely basis.

International 44

International Service Mail Phone 44

BoardAssist

DECEMBER 15, 2014

Direct mail is a major workhorse for all nonprofits. And regardless of what you hear or think about online giving, most gifts still come via the mail. This week guest blogger Gail Perry is back with her top tips to help us all raise more money by mail. 112 Tips to Raise More Money by Mail. Thanks Gail!

Mail 61

Mail Money Raise Tips 61

Allegiance Group

JUNE 13, 2024

Like your goals, you can refer to these personas throughout the campaign to confirm that each marketing decision resonates with your core group of supporters. At Allegiance Group + Pursuant, we combine our years of nonprofit marketing experience with thorough data analysis. Cohesion across your team.

Marketing 52

Marketing Analysis Nonprofit Audience 52

Eric Jacobsen Blog

DECEMBER 13, 2020

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 98

Mentoring Policy Technique News 98

Bloomerang

AUGUST 21, 2023

Subsequent action steps are grouped according to your level of fundraising development: Getting Started, Advancement (somewhere further along), and Going from Good to Great. No matter where you are in your growth stage, taking action, in concert with your internal stakeholders, will always bring you closer to the goal of raising more revenue.

Action 75

Action Report Practice Fundraising 75

Qgiv

MAY 23, 2022

Cleaning up and maintaining data is worth investing staff time, finding a contractor, training an intern/volunteer, or some other creative solution. If the donor typically gives through direct mail at year end, sending a year end appeal with a specific ask amount and personal note from a board member would be more appropriate.

Communication 52

Communication Donor Guide Mail 52

DipJar

FEBRUARY 2, 2023

There could be issues with the appeal itself keeping your organization from reaching key donors—maybe you’re sending your direct mail campaigns to donors who prefer email campaigns. Find rich insights with internal and external data. At the intersection of internal and external data, you can find the richest, most effective insights.

Fundraising 52

Fundraising Channel Files Data 52

Bloomerang

JULY 21, 2021

This form can be completed by mail, phone, fax, or online. The turnaround is immediate online or by phone. By fax, it can take four business days and four to five weeks by mail. Establish financial auditing procedures and internal controls. . Obtain an Employer Identification Number (EIN). . The cost is $0. .

Organization 131

Organization Files Nonprofit Grant 131

NetWits

MAY 31, 2011

The organizations that participate in the Target Analytics online benchmarking group are prominent nonprofits covering a range of sectors, including animal welfare, the environment, health, human services, international relief, and societal benefit. And I don’t mean just doing email or direct mail together.

Benchmark 144

Benchmark Internet Report Giving 144

Eric Jacobsen Blog

NOVEMBER 14, 2021

Here are 70 things you can do: Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved (..)

Effective 52

Effective Mentoring Policy Technique 52

Allegiance Group

OCTOBER 3, 2022

When you prioritize donor retention when planning and executing your overall fundraising efforts, you gain opportunities to reactivate lapsed donors and build lasting relationships with new donors through direct mail and digital campaigns. Removing unnecessary fields Removing internal and outbound links, including the navigation bar.

Retention 52

Retention Donor Rate Mail 52

Eric Jacobsen Blog

DECEMBER 19, 2021

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 52

Mentoring Policy Technique News 52

Eric Jacobsen Blog

APRIL 16, 2021

Here are 70 things you can do: Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved (..)

Effective 52

Effective Mentoring Policy Technique 52

Nonprofit Tech for Good

FEBRUARY 8, 2010

Small nonprofits can now just as easily be early adopters of this new technology as the large national and international nonprofits. Service Employees International Union :: Subscribe. The WWF has incorporated their text alert campaign subscribe pitch into their e-mail newsletter subscribe page. Related Links: 1.

Campaign 211

Campaign Mobile Nonprofit Mail 211

Eric Jacobsen Blog

JUNE 10, 2021

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Time 52

Time Mentoring Policy Technique 52

Eric Jacobsen Blog

MARCH 15, 2021

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Time 52

Time Mentoring Policy Technique 52

Bloomerang

AUGUST 30, 2021

Environmental and animal welfare groups grew 11.6% (10.3% International affairs -related causes grew 9.1% (7.8% direct mail, email, social media, text, phone, advertising, website), targeting different donor audiences. You can shoot these on your own cell phone; they don’t need to be long. adjusted for inflation).

Donor 102

Donor Giving Retention Gift 102

Eric Jacobsen Blog

DECEMBER 27, 2020

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Management 52

Management Mentoring Policy Technique 52

DipJar

JANUARY 21, 2021

Now that you’ve identified these three audiences, it’s time to talk about how to best communicate with each group. Pick up the phone to say ‘thank you’, send a personalized email, or mail a handwritten note. New Donors. It is imperative to engage them immediately following their donation. Current Donors.

Money 98

Money Raise Fundraising Newsletter 98

Nonprofit Tech for Good

SEPTEMBER 10, 2013

Or, you could post the volunteer position on your website, blog, or Facebook Page and share it on volunteer boards in your country or on Idealist.org , CraigstList , or in LinkedIn Groups. You should also create a “Donate” page that details how donors can donate online, wire funds, mail funds, or send you mobile money.

Practice 272

Practice Develop NGO Online 272

Eric Jacobsen Blog

DECEMBER 22, 2019

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 53

Mentoring Policy Technique News 53

Bloomerang

MAY 24, 2021

Are your results related to external environmental factors or internal strategic ones? phone calls, emails, mailed notes, texts and social media) with donors to build relationships and set the stage for asking again as we emerge from the crisis. Do this via survey, focus group, or one-to-one interviews.

Nonprofit 137

Nonprofit Digital Virtual International 137

DNL OmniMedia

FEBRUARY 9, 2022

Internal support, like for accounting or HR. GivingMail – Direct Mail Design. Bristol Strategy Group – Strategic Planning & Board Development. The Alford Group – Corporate Partnerships. GivingMail: Top Nonprofit Consulting Firm for Direct Mail Design. Technology strategy and solution implementation.

Consultant 52

Consultant Nonprofit Strategy Philanthropy 52

Get Fully Funded

OCTOBER 3, 2022

Okay, maybe you’re not a planner and you don’t fit into the “planning in October” group, but still. You need to be there to open the mail, get donations processed, and get thank-you letters out. You need to answer the phone when donors call or greet them if they drop a check off in person. No one cares about your internal goal.

Fundraising 80

Fundraising Goal Money email 80

Eric Jacobsen Blog

JUNE 16, 2019

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Leadership 40

Leadership Mentoring Policy Technique 40

Tech Soup

JULY 30, 2014

Many experts believe that POTS phones will disappear from the workplace completely in the next 5-10 years. While you probably still have some time with your old phone system, many organizations are already shifting to mobile or Internet-based systems like VoIP. Rising Prices.

System 50

System United States Phone New Jersey 50

DNL OmniMedia

JULY 25, 2022

The flexible, scalable solution is designed to assist labor unions, healthcare organizations, and housing and human services groups with both internal and external organizational management. . Complete your advocacy toolkit with EveryAction’s canvassing, phone banking, direct mail, and activist management features. .

Course 52

Course Software Consultant Platform 52

Eric Jacobsen Blog

DECEMBER 20, 2018

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 40

Mentoring Policy Technique News 40

Eric Jacobsen Blog

NOVEMBER 29, 2014

Don''t micromanage Don''t be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company''s strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 81

Mentoring Policy Leadership Technique 81

Connection Cafe

OCTOBER 26, 2017

Technology: As you can probably imagine, it’s important to ensure you have the right infrastructure to support donations, advanced segmentation, e-mailing those segments , tracking gifts and pulling reports to capture progress. The Four ‘T’s of Giving Tuesday. For NMSU, the infrastructure for tracking matching gift expectations was crucial.

New Mexico 42

New Mexico Mexico Story Mail 42

Eric Jacobsen Blog

MAY 12, 2019

Summarize group consensus after each decision point during a meeting 18. Return e-mails and phone calls promptly 29. Promote excellent customer service both internally and externally 40. Err on the side of taking action 13. Communicate clearly and often 14. Be visible 15. Eliminate the cause of a mistake 16.

Mentoring 40

Mentoring Leadership Policy Technique 40

Eric Jacobsen Blog

DECEMBER 22, 2013

Don''t micromanage Don''t be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company''s strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 80

Mentoring Policy Leadership Technique 80

Eric Jacobsen Blog

JUNE 24, 2018

And, if you are still seeking resolutions for this year, perhaps write down (and start working on) five to ten from the following list of ideal resolutions for leaders: Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all (..)

Mentoring 40

Mentoring Policy Technique News 40

Eric Jacobsen Blog

DECEMBER 31, 2017

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 40

Mentoring Policy Technique News 40

Eric Jacobsen Blog

DECEMBER 22, 2014

Don''t micromanage Don''t be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company''s strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

Mentoring 65

Mentoring Leadership Policy Technique 65

Eric Jacobsen Blog

AUGUST 6, 2018

Summarize group consensus after each decision point during a meeting 18. Return e-mails and phone calls promptly 29. Promote excellent customer service both internally and externally 40. Err on the side of taking action 13. Communicate clearly and often 14. Be visible 15. Eliminate the cause of a mistake 16.

Mentoring 40

Mentoring Leadership Policy Technique 40

Neon CRM

JUNE 16, 2023

If you sent a thank-you card or made a personal phone call for every donor who gave you $5, not much time or energy would be left over for the cause! You taper off the most expensive and time-consuming recognition channels to the smallest group of donors. Then, as the donation amount gets higher, so does the method of recognition.

Map 52

Map Donor Guide Newsletter 52