Why Continued Training Is Necessary For CRM Success
TechImpact
AUGUST 19, 2014
Whether it be a phone call, email, or direct mail sent out, through a CRM, your nonprofit can track how a person responds to a certain type of communication method, know whether or not they’ve donated, how they’ve donated, and almost anything else you want to track. But your end-users are the ones on the front lines.
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