Candid

FEBRUARY 27, 2024

When you hear directly from clients, you can better tailor services to their needs and preferences, which, in turn, helps increase client retention and impact. If you can trust the data to be representative, you can trust it to yield actionable insights. Additionally, it’s important to identify patterns in your client feedback data.

Rate 128

Rate Survey Nonprofit Sample 128

3rd Sector Labs

JUNE 17, 2014

Third Sector Labs recently co-hosted a donor retention webinar with Caity Craver , CEO of DonorTrends. The topic – “Donor Retention by the Numbers: Demystifying the Leaky Bucket” – focused on how to properly measure donor retention and then use that data to drive improved fundraising results.

Retention 148

Retention Donor Data Advice 148

Association Analytics

SEPTEMBER 13, 2023

This data-driven approach ensures that learners receive the best possible educational experience, with high-quality instructors driving engagement and knowledge retention. As a result, they invited the expert to develop more courses and saw an increase in learner enrollment and program revenue.

Analytics 169

Analytics Education Program Impact 169

Allegiance Group

OCTOBER 3, 2022

Donor retention is the second-highest concern for nonprofits, according to the 2022 CCS Philanthropy Pulse survey. What is donor retention? Donor retention measures how many donors continue to give to your organization. How is retention measured? Why is retention so necessary?

Retention 52

Retention Donor Rate Mail 52

sgEngage

MARCH 15, 2024

There is no one-size-fits-all approach to measuring performance, but every successful fundraising team should have the ability to assess and refine its data. The goal is then to turn those data insights into actionable tasks. Your team can decide which data points and KPIs matter most to your strategy and your mission.

Measure 88

Measure Help Analysis Metrics 88

Nonprofit Tech for Good

APRIL 2, 2020

By Josh Kashorek , Director of Marketing at Journity , and advocate for using data to create high-performance nonprofit marketing campaigns. Focusing on your conversion rate is one of the few things you can do that can truly multiply your results. 5) Retention. By increasing your conversion rate to 1.5% 3) Engagement.

Metrics 318

Metrics Digital Marketing Retention 318

Saleforce Nonprofit

MARCH 30, 2022

Staffing, Retention, and Burnout. In the trends report, 85% of those surveyed said staff retention will continue to be or increasingly become a challenge. And working from home resulted in many employees feeling like they live at work. According to Urban Institute’s 2021 Nonprofit trends and impacts report , U.S.

Survey 59

Survey Trend Change North America 59

TechImpact

AUGUST 20, 2014

There are more tools available to nonprofits today that can be used for measuring their donor data than ever before. Whether it be a CRM , GoogleAnalytics , or a social media analytic tool like SproutSocial , measuring and understanding data is an essential part of contemporary business. But, they don’t call it “Big Data” for nothing.

Data 175

Data Donor Database Nonprofit 175

CauseVox

MARCH 1, 2024

This ultimately results in better donor acquisition as well as stronger, more genuine partnerships with greater retention. There are so many tools available to us in this day and age to access some really meaningful data about our current donor base. From there, you can analyze the data.

Audience 82

Audience Donor Survey Demographics 82

3rd Sector Labs

JUNE 30, 2014

Understanding data is critically important to success in any business. Unfortunately, data can be boring, even confusing. Many nonprofits don’t know their donor data. If we don’t know our donor data, how can we effectively plan a fundraising appeal? Combat the challenges of donor retention?

Attention 157

Attention Data Donor Retention 157

Nimble AMS

MAY 10, 2022

A study conducted by Edelman and Linkedin reported 65% of those surveyed said thought leadership content improved their perception of an organization. As a result of your thought leadership efforts, you’ll see an increase in member engagement and retention. Speak at events and conferences.

Associations 181

Associations Leadership Content Benefit 181

Bloomerang

FEBRUARY 13, 2023

Community Brands recently shared donor retention data that reinforced alarming trends that the nonprofit sector has been monitoring for a while. In their survey, they asked nonprofits what their current donor retention rate was: about 60% said they didn’t know and the rest had an average donor retention rate of 45%.

Donor 102

Donor Strategy Retention Help 102

Qgiv

OCTOBER 21, 2021

It’s been proven time after time that data-driven strategy creates the most successful fundraising results. The challenge can be in knowing which nonprofit data to prioritize, along with how to evaluate it and use it to make improvements. What do we mean by “data?”. What can data help your nonprofit achieve?

Data 69

Data Metrics Nonprofit Analysis 69

.orgSource

SEPTEMBER 19, 2023

Our research resulted in two books dedicated to positioning executives for success in digital markets. Some of the biggest ethical issues raised by AI are bias, data privacy and security, accuracy and reliability, and responsible innovation. We call that constellation of skills, Association 4.0 leadership. See you there!

Sponsor 221

Sponsor Associations North America Law 221

Nimble AMS

JUNE 15, 2022

When you take the time to develop well-researched thought leadership content, you’ll boost organizational awareness and increase member retention. Survey a larger group of members. To further identify industry issues and trends, survey your members. Identify industry issues with survey results.

Voice 99

Voice Culture Leadership Create 99

Nimble AMS

DECEMBER 27, 2022

The data-driven business world requires companies to effectively communicate their data to make informed decisions. Raw data is difficult to interpret and even harder to communicate. Using business analytics makes running your association easier by providing your decision-makers with the valuable data they need.

Analytics 135

Analytics Associations Business Software 135

Qgiv

AUGUST 15, 2023

To provide a data-backed guide for sustainable growth and address the common challenges fundraisers are facing, Qgiv has released a new research report—the Sustainable Giving Report. Cuts to charitable giving were ranked as the first area of spending someone would cut among only 7% of surveyed donors.

Report 52

Report Giving Retention Survey 52

Nimble AMS

JUNE 4, 2022

Survey your members to understand their volunteer motivations and connect them to the best volunteer or advocacy options. . TECH TIP: Capture the member perspective with the best survey solution available in the Salesforce AppExchange and accessible through Nimble AMS. Use the results to personalize email reminders to members. .

Associations 121

Associations Goal Technology Analytics 121

Neon CRM

SEPTEMBER 7, 2023

In this article, we’ll look at three important steps to take as you start planning your year-end fundraising campaign, including: Setting your year-end fundraising goals Identifying your campaign’s story Planning for donor retention Let’s take a look! If you ran a year-end fundraising campaign last year, look back at that data.

Campaign 98

Campaign Fundraising Retention Template 98

Qgiv

APRIL 11, 2023

The result is increased donor loyalty, increased giving, and most importantly, a community of advocates who are intimately connected to your cause. Learn The only way to know for sure how well your initiatives are working for your nonprofit’s supporters is to experiment and analyze the results.

Donor 104

Donor Survey Social Media Database 104

Nimble AMS

APRIL 20, 2022

One of the simplest ways to boost volunteer engagement and retention at your association is to have leadership create meaningful connections with volunteers. Additionally, it encourages volunteer engagement and retention at your association. . Acknowledging volunteers maximizes retention.

Associations 132

Associations Volunteer Benefit Retention 132

Bloomerang

AUGUST 30, 2021

The Fundraising Effectiveness Project (FEP) noted that while 2020 saw an overall increase in giving, that year’s donor retention rate dropped by 4.1 Per the FEP , donor retention rates (which have been falling at least since 2006, the first year of the FEP) continued to fall last year. drop from the 2019 rate of 45.4%. .

Donor 98

Donor Giving Retention Gift 98

Bloomerang

MAY 1, 2023

Adrian Sargeant, Harriet Jones-Day, James Barratt, and Kathryn Edworthy from the Institute, we surveyed more than 1,000 nonprofit professionals from small and medium-sized nonprofit organizations. Here’s our take on these factors with key data insights from the report: 1. Capacity Fundraiser fatigue is real. Take a Tour 5.

Studies 92

Studies Fundraising Philanthropy Culture 92

Bloomerang

AUGUST 21, 2023

1,071 fundraising professionals were surveyed at small and medium-sized nonprofits supporting a variety of causes. Multiple, practical action steps are presented below to advance your fundraising based on the survey results. Invest in data analytics : Leverage data analytics to better understand donor patterns and preferences.

Action 73

Action Report Practice Fundraising 73

Candid

JULY 6, 2021

From developing email streams to scheduling social media posts to importing new data on donors, automation in fundraising and communications has become very advanced indeed. . For example, adding a personal touch is a key aspect of nonprofit donor retention, which is necessary to help nonprofits continue to grow and develop.

Nonprofit 137

Nonprofit Retention Relationship Data 137

Get Fully Funded

JANUARY 24, 2024

Then, when a donor gives, fills out a survey, or takes another specified action, they trigger that message and receive the corresponding email automatically. For example, if you use Salesforce and its marketing automation add-on, you can populate emails with data like donors’ first names and most recent donation amounts.

Relationship 59

Relationship email Donor Wisconsin 59

Care2

FEBRUARY 11, 2013

Unfortunately, many nonprofits don't feel like they have the luxury of focusing on fundraising strategies that will bring in long-term results, which has led to low donor retention rates. According to the Fundraising Effectiveness Project, the commercial business customer retention rate is 94%. That is an attrition rate of 59%.

Retention 76

Retention Rate Donor Strategy 76

ASU Lodestar Center

JUNE 15, 2022

However, if boards and upper management do not prioritize human capitol recruitment and retention with proper funding, then the result is often high turnover rates and lack of skilled leaders. Benefits like these can be the difference in recruiting and retention efforts, despite potential short falls elsewhere in the organization.

Skills 52

Skills Colorado Retention Rate 52

Whole Whale

SEPTEMBER 8, 2023

Though originally focused on advertising, Ogilvy’s wisdom contains enduring truths around driving action and results that can aid any cause, even with today’s new tools and platforms. Focus on selling – Judge ads by sales results, not awards. Survey existing donors on what compelled them to support you before.

Lesson 59

Lesson Fundraising Digital Test 59

Qgiv

JUNE 8, 2021

FEP, formed nearly two decades ago as a collaboration between donor management software providers and data analysts, releases quarterly findings on giving trends in the form of downloadable reports and in a free online dashboard. The overall 2020 donor retention rate was 43.6%, a 4.1% The Bad News. to an average of 19.2%.

Report 52

Report Project Effective Retention 52

DipJar

NOVEMBER 15, 2022

You should be able to collect data for your impact metric in a timely manner and on a regular basis. . Collecting data can be time-consuming and expensive. Participant retention. Volunteer retention. Output metrics assess the intermediate results of an intervention, action, or project. Collect Data Regularly.

Metrics 52

Metrics Impact Guide Literacy 52

Bloomerang

JULY 5, 2021

Do you know what your retention rates are or how to increase donor loyalty? The sorry state of donor retention has been a topic of discussion for at least the past decade, since the Fundraising Effectiveness Project Report began collecting data. Yet too many nonprofits still don’t prioritize donor retention strategies. .

Donor 141

Donor Strategy Retention Relationship 141

Neon CRM

AUGUST 18, 2023

For templates you can use to set up a welcome series for new donors and tips for donor retention, check out The Fundraiser’s Guide to Welcome Series. To learn more about how to segment donors for better results, read 4 Donor Segmentation Strategies That Drive Results. Make sure you plan how you’ll engage new supporters, too.

Campaign 98

Campaign Giving Tips Mail 98

BoardAssist

FEBRUARY 16, 2016

80% of nonprofits recently surveyed claim their organization does not spend enough time preparing for and launching fundraising campaigns. Is your nonprofit managing their donor data for optimal results? Donor Data And Your Nonprofit. But, they don’t call it “Big Data” for nothing. Data degrades.

Data 40

Data Donor Philadelphia Nonprofit 40

sgEngage

APRIL 10, 2023

This is because Giving Tuesday gets nonprofits real results. Thanksgiving holiday each year, meaning that nonprofits have almost an entire year to analyze their data from this past Giving Tuesday and start planning for 2023. As with all fundraising campaigns, data should be at the forefront of your prospect research strategy.

Demographics 72

Demographics Retention Donor Research 72

sgEngage

OCTOBER 11, 2023

And with donor retention rates on the decline, new donor acquisition is a constant topic of conversation. It’s Time to Kick It Up a Notch The good news is that you only need three things to successfully identify, engage, and convert those elusive brand-new donors, and I’ll bet you already have them on hand: data, content, and technology.

Donor 82

Donor Social Media Websites Content 82

Neon CRM

AUGUST 24, 2023

Nonprofit professionals are constantly being challenged to be more “data-driven” in their work. Being able to benchmark performance against what other nonprofits are doing is an important starting point to understanding your own data. But they often find it difficult to know where to begin.

Hype 52

Hype Research Marketing Benchmark 52