Insights into Collaborative Benchmarking Survey for the Social Good Sector

Connection Cafe

In July 2019, The Opportunity of Collaborative Benchmarking whitepaper was released in partnership between Blackbaud, NetHope, and NTEN. It focused on answering the question, “How do we as a sector improve by collaboratively sharing our data?”. The goal was twofold: To educate on the current value of benchmarking in the social good sector and. To explore the potential value that organizations see in yet-to-be-benchmarked portions of their business.

The Importance of Collaborative Benchmarking in the Nonprofit Sector

Connection Cafe

However, there’s one thing they (like most of my kids) find much harder to share: their data. The Opportunity of Collaborative Benchmarking whitepaper from the Blackbaud Institute for Philanthropic Impact explores just that concept: How do we as a sector improve by collaboratively sharing our data? The whitepaper shows how to navigate these barriers by identifying common opportunities and examples of successful benchmarking.

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Trending Sources

[DATA] Social Business Benchmarking Report

SocialFish

I’m a member of the Society for New Communications Research (SNCR) and they have just posted preliminary results of the Social Business Benchmarking Survey, conducted with the Leaders Network run by Vanessa DiMauro, whom you may know as a fellow contributor with me on Social Business News. The survey is ongoing, you can complete it here. Social Business Benchmark Study Results from Leader Networks. Useful Data

12 Key Digital Engagement Trends from the 2018 M+R Benchmarks Report

EveryAction

The annual M+R Benchmarks Report has arrived again, shining a light on trends that are shaping nonprofits’ digital programs. With data from 154 nonprofit participants, we are once again treated to invaluable insights on numerous facets of digital engagement, covering websites, email messaging, online engagement, social media posts, and digital ads. Many nonprofits are harnessing this channel for sending automated voice messages, text messages, pictures, video, surveys, and more.

Groundwire Engagement Benchmarking Survey: Intro and Section One

GroundWire

Several years ago, we developed the Groundwire Engagement Benchmarking Survey tool to help the organizations we work with determine where they should be investing their (limited) resources. There are ten questions in our survey. Over the next ten months, we'll present one section of our survey and related resources to help you improve your engagement foundation. You can still download your survey results as a PDF or printed copy.

‘Why don’t you have a nonprofit data management plan?’ Q&A with Debbie Snyder and Gary Carr

3rd Sector Labs

Third Sector Labs recently co-hosted a data management webinar with Debbie Snyder , VP of Sales & Marketing for Adcieo. The topic – “Why don’t you have a data management plan?” ” – focused on why you need, and how to create, a nonprofit data management plan. The purpose of this post is to share the results of an interesting survey from the beginning of the event, as well as the great attendee follow-up Q&A.

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Nonprofit Technology Staffing and Spending Benchmarks: Take the 2011 Survey

NTEN

NTEN has been conducting an annual survey about technology (formerly known as "IT") staffing levels and salaries, as well as budget and planning practices of nonprofits, since 2006. We are happy to announce that the 2011 survey is underway – and that it is new and improved! > > Please take the 2011 Nonprofit Technology Staffing and Investments Survey! We're going to provide you with benchmarks about things like: Amount of technology budget per organizational staff.

2011 donorCentrics Internet and Multichannel Giving Benchmarking Report

NetWits

This report continues to be the most significant analysis of online/offline giving trends based on actual data from nonprofits. The 2011 donorCentrics Internet and Multichannel Giving Benchmarking Report provides analysis of 28 major nonprofit organizations and transactions for over 15 million donors and more than $1 billion in revenue. Observations: The participants in the benchmarking group are dominated by direct mail focused nonprofits.

Participate in the 2013 Tech Staffing Survey!

NTEN

In partnership with The NonProfit Times , NTEN is conducting the 8th annual Nonprofit Technology Staffing and Investments survey in order to provide both benchmarks and qualitative data about technology decisions and practices among the NTEN Community and The NonProfitTimes subscribers. > > Share your experience: please take the 2013 Nonprofit Technology Staffing & Investments Survey ! The survey should take about 15 minutes to complete.

Participate in the 2015 Nonprofit Tech Staffing & Investments Survey!

NTEN

Did you know that over 64% of nonprofits include technology in their strategic plan, and there''s been an increase in the number of "data" staff at nonprofits? In partnership with Care2 and TechSoup Global , NTEN is conducting the 9th annual Nonprofit Technology Staffing and Investments survey in order to provide both benchmarks and qualitative data about technology decisions and practices among NTEN, Care2, and TechSoup Global''s community. >

Social Media Nonprofit Benchmarks

Frogloop

One of the biggest questions nonprofits have been asking for the past couple of years, is what benchmarks should they be using for social media? The 2010 Nonprofit Benchmarks Report released by NTEN has some great data that nonprofits can use for guidance. Nonprofit Social Media Benchmark Data You Need to Know. According to 1200 nonprofits surveyed: Facebook is the number one used commercial social network by nonprofits.

The Individual Donor Benchmark Report is Out!

SocialFish

Third Space Studio in collaboration with BC/DC Ideas, has released the third annual Individual Donor Benchmark Report , the results of a nationwide survey collecting fundraising data for small and medium nonprofits. “The next step to a successful individual donor campaign lies in the data! Learn from nonprofits just like yours, operating on small and medium budgets, with the Individual Donor Benchmark Report. Nimble Nonprofit Useful Data

Report release: The 2014 Nonprofit Benchmarks Study

NTEN

Our response: what does the data say? Published today, M+R and NTEN’s 2014 Nonprofit Benchmarks Study returns for the eighth year. Here are 8 big trends that emerged from the nonprofits we surveyed: The average one-time online donation amount to a nonprofit was $68 in 2013. > Download the 2014 Nonprofit Benchmarks Study (and share it with your peers!) There comes a time in every online organizer and fundraiser’s life when they ask themselves: is this normal?

Optimize Your Nonprofit Fundraising Team with Human Data

Connection Cafe

At this year’s bbcon, the Blackbaud Institute was thrilled to welcome Tim Kachuriak to give a presentation on what he knows best: how to optimize your team with data. As a member of the Blackbaud Institute for Philanthropic Impact’s new advisory board and CEO of NextAfter , Kachuriak discussed how using human data can transform the hiring process of your organization and ensure that top candidates are the best fit for the role.

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Digital Adoption Survey Aims to Learn More About the Digital Divide

Frogloop

A new Digital Adoption Survey explores how organizations keep staff connected, from offices to virtual teams, as well as how the Internet factors into program or service delivery. NTEN and Mobile Citizen are teaming up for this survey to better understand online technology and digital inclusion among nonprofits and the communities nonprofits serve. We hope this research provides an initial benchmark that we can all learn from and build on together.

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The 2015 Nonprofit Benchmarks Report is here!

NTEN

M+R and NTEN’s 2015 Nonprofit Benchmarks Report returns for the ninth year, the ultimate guide to nonprofit industry standards for online fundraising, advocacy, and list building. The data from the nonprofits we survey is big. We’ve also added three new sectors to our line up, which means we have data from organizations working in environmental, international, rights, wildlife/animal welfare, hunger/poverty, cultural, and health fields (also: other).

Contribute to the Field: Take the Spring 2014 State of Grantseeking Survey

Tech Soup Blog

Because we survey organizations involved in the grantseeking universe twice a year, the information contained in the survey analysis reports (which are free) is current, and catches the tide changes and zeitgeist of grantseeking as they happen. After publishing the national State of Grantseeking Survey results, we dive back into the data and produce individual focus sheets and comparisons filtered by organization budget, nonprofit missions, service area, and more.

2015 Nonprofit Technology Staffing & Investments Survey

Frogloop

Did you know that over 64% of nonprofits include technology in their strategic plan, and there''s been an increase in the number of "data" staff at nonprofits? In partnership with Care2 and TechSoup Global , NTEN is conducting the 9th annual Nonprofit Technology Staffing and Investments survey in order to provide both benchmarks and qualitative data about technology decisions and practices among the NTEN, Care2, and TechSoup Global''s community. >

eNonprofit Benchmarks Study Reveals Latest Metrics for Advocacy, Fundraising and Social Media

Frogloop

Check out the 2010 eNonprofit Benchmarks Study from M+R Strategic Services and NTEN which surveyed 40 nonprofit organizations and analyzed all of this data and more. Key Benchmarks: How Did Your Nonprofit Measure Up ? E-newsletters Nonprofit Benchmark Studies Online Advocacy Online Fundraising Social Networking Trends Web 2.0Do you know the average click-through and open rates on action alerts and fundraising appeals across the nonprofit sector?

Data on Databases

Idealware

As part of the Individual Donor Benchmark Report, our annual look at individual donor fundraising for small and mighty organizations, we asked participants to answer three questions to dive deeper into the various databases used today. How easy is it to use your database to collect the data for this survey? We also wanted to know how easy it was to use the system—particularly how easy it was to get the kind of data needed to track fundraising success.

GW Engagement Survey Section Three: Email

GroundWire

Benchmarking Survey tool to help the organizations we work with. There are ten questions in our survey. Over the next ten months, we'll present one section of our survey and. Groundwire Engagement Benchmarking Survey Section Three: Email. You’ve got mounds of data to help you figure out what works and what doesn’t. Broadcast email is a data nerd's dream -- you can track open rates, click though rates, unsubscribes v.

2010 Nonprofit Social Network Benchmark Report

NTEN

The second annual Nonprofit Social Network Benchmark Report, a joint project of Common Knowledge, thePort, and NTEN, has hard data and insights on the trends surrounding social networking technology as part of nonprofit organizations' marketing, communications, fundraising, and program services. That's right: the survey found that 86% of nonprofits have a presence on Facebook, and 60% are on Twitter, increased percentages over 2009 for both commercial social networks. >

The 2013 Nonprofit Engagement Data Management Study: A Graphic Report

NTEN

When it comes to tracking and using “engagement” data – the actions, interactions, and even conversations that relate to an organization’s work but don’t necessarily represent the transactional or financial data that have been traditionally used for measuring an organization’s health – today’s nonprofits are either tracking a lot, or hardly anything at all. And very few organizations are applying that data to make decisions about their programs or measure their strategic outcomes.

Report Release: The 2010 Nonprofit IT Staffing and Spending Survey

NTEN

Did we see evidence of this in our annual Nonprofit IT Staffing & Spending survey conducted at the end of 2010? Compared to previous years (this is our 5th year of conducting the survey), certain areas of investment did seem to drop. In general, IT expenditures either stayed the same or increased for the majority of survey respondents compared to last year.

Benchmarking: Networked Nonprofits Measure Their Social Media Results In A Context

Beth's Blog: How Nonprofits Can Use Social Media

At Zoetica, we facilitating a social media peer learning project called “ Leveraging Social Media: Becoming A Networked Nonprofit.&# Devon Smith, who writes the 24 Usable Hours blog, and a self-described “data nerd&# did a benchmarking analysis for participants. Sometimes benchmarking studies can be more rigorous and survey an entire field. Take for example, the NTEN Social Network 2011 Benchmarking Study or the Digital IQ Study of Government Sites.

Nonprofit Social Media Benchmarks: How Does Your Org Compare?

NTEN

The 2011 Nonprofit Social Network Benchmark Report found that 30% of Master Fundraisers – those that brought in more than $100,000 – were small organizations and a further 8% were medium-sized. Join the authors of the report to learn how these Master Fundraisers worked their magic – and to hear more highlights from (and beyond) the recently released results of the Third Annual Nonprofit Social Network Benchmark Report. > Gain exclusive access to data from the Benchmark Report.

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Lesson 1: Removing Yourself from the Fundraising Equation

Connection Cafe

That’s why I turn to data. Peer-to-Peer Consumer Survey. For the past three years, Blackbaud and the Run Walk Ride Fundraising Council have conducted a peer-to-peer fundraising consumer survey. This year instead of writing a white paper about the survey results, I thought I’d share them through a variety of blog posts. Wow, data… you constantly amaze me.

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New Report: 2011 Nonprofit Social Network Benchmark Report

NTEN

The 2011 NTC saw the release of the latest " Nonprofit Social Network Benchmark Report ". > Download the 2011 Nonprofit Social Network Benchmark Report More than 11,000 nonprofit professionals filled out this year's survey, sponsored by NTEN, Common Knowledge, and Blackbaud, generating a veritable cornucopia of data. But really, don't take it from us, go read it yourself: > Download the 2011 Nonprofit Social Network Benchmark Report.

Digital Adoption Survey: A New Research Project from NTEN and Mobile Citizen

NTEN

This survey explores how organizations keep staff connected, from offices to virtual teams, as well as how the Internet factors into program or service delivery. Beyond the organization''s staff, this survey also looks to better understand how the community that is served influences digital decisions by staff and board. We hope this research provides an initial benchmark that we can all learn from and build on together. The survey should take about 10 minutes to complete.

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Dear Causes: Please Share Your Cause Exit Survey Data With Nonprofits

Beth's Blog: How Nonprofits Can Use Social Media

Clicked the wrong button. I was surprised to see the above exit survey pop up. This would be valuable data to share with nonprofits - especially the data set for the specific cause as well as the aggregate. The data would certainly help fine tune nonprofit's strategy using Causes and figure out whether email announcement blasts turn people off or encourage a closer connection. Geez, it might even help us start to look figure out some benchmarks.

Report Release: The 2011 Nonprofit Technology Staffing & Investments Survey Report

NTEN

Since 2006, NTEN has produced the annual Nonprofit Technology (formerly "IT") Staffing and Investments survey and report for the nonprofit sector. Nearly 1,000 nonprofit professionals filled out the latest annual survey conducted by NTEN and The NonProfit Times at the end of 2011, providing us with another year of benchmarks and data concerning: salaries, outsourcing, organizational structure, and other aspects of Nonprofit Technology practices.

“Donor retention by the numbers”: Q&A with Caity Craver and Gary Carr

3rd Sector Labs

The topic – “Donor Retention by the Numbers: Demystifying the Leaky Bucket” – focused on how to properly measure donor retention and then use that data to drive improved fundraising results. As always, if you have questions about your nonprofit data, please don’t hesitate to contact us. . Does data quality really impact the accuracy of growth scores? The opposite is true, but poor data quality skews the results. Can you share that survey?

Nonprofit Web Design Process Part 2a: Analytics Data as User Research

Connection Cafe

This post is about how we incorporate Google Analytics data into our Design Process. To establish benchmarks for measuring success of our design efforts. Once we get access to a client’s Google Analytics data, we first establish a timeframe for reporting. Ideally, we’d evaluate the previous year of data to observe patterns in different giving cycles. see the Traffic Sources pie chart on the right for an example of this data). Surveys and Interviews.

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Social Media Benchmarking: Gauging Success for Project and Organizations in Global Health and Development

Beth Kanter

Note from Beth: You need a identify a measurable goal for your integrated social media strategy that can be linked to your organization’s overall results and pick a data point or KPI that you will collect along the way to measure success. A benchmarking process can be as simple as finding a handful of similar nonprofit organizations and comparing your key performance metrics. Take this example comparing nonprofits performance in pinerest. Flickr Photo by Kevlar.

Using Industry Data to Set Business Goals

Mobile Commons

But what about industry data? There are many sources to pull from when looking for industry data, including primary research firms like Gartner and Forrester, as well as boutique firms that focus on the professional services market, such as PSVillage and SPI Research. For an example, let’s consider the latest SPI Research Benchmark. When you reflect on these data points, how do you measure up? PSVillage Annual Survey of Professional Services Sales Practices.

2011 donorCentrics Internet and Multichannel Giving Benchmarking.

NonProfit Trends

All Blackbaud Blogs Contact Us Blackbaud.com About Nonprofit Trends Books Research Reports Speaking 2011 donorCentrics Internet and Multichannel Giving Benchmarking Report Posted by Steve MacLaughlin on May 31st, 2011 Target Analytics, a Blackbaud company, has released the third edition of it’s groundbreaking research into multichannel giving trends among nonprofit organizations. Observations: The participants in the benchmarking group are dominated by direct mail focused nonprofits.

A Closer Look at Nonprofit Technology Benchmarks: Staffing Ratios

NTEN

[This is part two of a series taking a closer look at the key benchmarks from our 6th Annual Nonprofit Technology Staffing & Investments Survey Report , conducted with The NonProfit Times. Another benchmark we think is importmant for nonprofits to consider is the ratio of organizational staff to their tech-responsible staff. As we saw in the previous benchmark , larger nonprofits report having more technology staff positions than smaller organizations.

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How to Get Started Using Event Metrics for Fundraising Success

Connection Cafe

Benchmarks let us know how we perform compared to our event fundraising peers. Metrics and benchmarks can be our guides to whether your efforts at creating a great experience for participants are paying off. Post event surveys revealed the number one reason participants didn’t fundraise in 2012 was “No one asked me to”. The data show that the number of emails sent and social media posts by a participant correlates positively to the number of donations they raise.

How are you using metrics, benchmarks, and experiments to improve your Facebook presence?

Beth's Blog: How Nonprofits Can Use Social Media

Measuring this requires some surveys of fans as well as counting the number of insights gleaned from posts and discussions from Fans. The M&R social media benchmarks study is a good start, although the benchmarks are based on a small sample size. Sysomos did a benchmarking study of all Fan Pages on Facebook that looked Fan Page "popularity" (number of fans) against content posting frequency. Is this a meaningless set of data or useful?

Using Data Effectively in Your Grants Strategy Development

Tech Soup Blog

" For many of us, when it comes to incorporating data into our grantseeking strategies, "devilment" might have been right. How Data Can Improve Your Grantseeking. Data is such a buzzword these days that it has become almost meaningless, although according to the Merriam-Webster dictionary , data is "factual information (as measurements or statistics) used as a basis for reasoning, discussion, or calculation."

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Show Your Fundraising Data TODAY and help other Nonprofits!

SocialFish

Join the Growing Nonprofit Community Benefiting From Specialized Fundraising Data. Get ready to give your data. The Individual Donor Benchmark Survey is back! Now is the time to be part of a growing grassroots movement to empower small and medium nonprofits to benefit from fundraisi ng data tailored to you. Presented by Third Space Studio and BC/DC Ideas , the nati onally renowned IDB Survey returns for a fourth year on Monday, March 2.

Social Media with M+R: How to Measure the Metrics that Matter

EveryAction

Once you know what qualifies as success, Amy suggests setting your goals based on benchmarks you've established for your organization, although this is a good place to start. Once you've got your benchmarks and have chosen which goals to strive for, it's time to determine how exactly you'll measure your success in each area: engagement, awareness, website visits, and conversion. campaigns social media data

Jump In Now to the Spring 2013 State of Grantseeking Survey

Tech Soup Blog

advertising, surveys, reporting, and business analysis. One of the most exciting projects I’ve been involved with is GrantStation’s State of Grantseeking Survey. OK — confession time — I love data — but the data from the State of Grantseeking Survey has real, valuable results that can impact the grantseeking success of nonprofits. Participant-chosen survey questions are the most interesting!