Qgiv

JUNE 8, 2021

Steven has contributed content to the National Council of Nonprofits, AFP, NTEN and Nonprofit Hub, and is a frequent conference speaker. All three metrics dropped slightly from 2019 to 2020. However, organizations who focus their stewardship efforts on brand new donors are likely to generate more ROI than other donor types.

Report 52

Report Project Effective Retention 52

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 31, 2010

What useful nugget did you learn from analyzing your social media metrics data or your measurement process that lead to a success or improvement in your social media practice? When a nonprofit partners with a company on project that uses social media, what metrics do you use to measure success? Data Analysis.

Summary 94

Summary Social Media Measure Media 94

NTEN

APRIL 15, 2013

I couldn''t hope to capture it all, but their structure for a metrics report - tied to strategic goals - struck me as a great potential starting point for a lot of organizations hoping to start making some sense of all those numbers. 13ntc analytics Data Social Media social media ROI visual notetaking Communications'

Social Media 74

Social Media Report Media Denver 74

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 3, 2009

It's look at what's wrong with public relations in an age of social media, a complete social media primer from the perspective of those who work in communications, and lots of incredibly useful information about the art of listening and metrics for the web 2.0 The old Web metrics don't work well for measuring social media.

Public 50

Public Metrics ROI Chapter 50

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 1, 2009

Return on Investment, Return on Reflection: I will integrate my work on social media ROI with general nonprofit technology ROI More about this theme is below because it will be a major focus area for me this year. Return on Reflection: This inquiry won't be all number crunching because you really miss the value of a ROI analysis.

Goal 50

Goal ROI Wiki Metrics 50

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 12, 2009

Mapping Strategy to Metrics, Benchmarking, and ROI. Do an annual ROI for your blog (and other social media activities) using benchmarking and metrics. Do research first and implement one presence at a time with specific goals and metrics. Attend NTEN's NTC Conference in April and attend the social media tracks.

Awareness 100

Awareness Tips Social Media RSS 100

NTEN

OCTOBER 10, 2012

Gaining buy-in early on, soliciting bids and conducting an ROI analysis helped Death With Dignity National Center prioritize its top technology projects and prepare to develop metrics for evaluation. Death With Dignity National Center (DWD) works to improve end-of-life options through carefully worded Death with Dignity laws.

National 47

National Profile Law ROI 47

NTEN

JUNE 4, 2013

Gaining buy-in early on, soliciting bids and conducting an ROI analysis helped Death With Dignity National Center prioritize its top technology projects and prepare to develop metrics for evaluation. Kimberlee Roth.

Case Study 56

Case Study Leadership National Technology 56

NTEN

AUGUST 10, 2009

More in-depth, financial metric focused ROI, perhaps in a Roundtable discussion format. ROI on Fundraising Metrics -- fundraising sessions need to incorporate concrete fundraising metrics, even when focus is communications strategy. Tags: 10NTC community NPTech NTEN. Back office technologies and management.

Community 52

Community Sharepoint Org Metrics 52

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 5, 2009

Mapping Strategy to Metrics, Benchmarking, and ROI. Do an annual ROI for your blog (and other social media activities) using benchmarking and metrics. Do research first and implement one presence at a time with specific goals and metrics. Attend NTEN's NTC Conference in April and attend the social media tracks.

Social Media 98

Social Media Media Tips Social 98

NTEN

MAY 15, 2009

Nonprofits in the study segmented in some pretty interesting ways, increasing their ROI along the way. Tags: Advocacy benchmarks email Fundraising m+r marketing metrics newsletters NPTech NTEN. Will gift size increase with an economic turnaround? Small is the new big. We're increasingly savvy in our list segmentation.

Benchmark 50

Benchmark Studies Advocacy Case Study 50

Robert Weiner

APRIL 28, 2009

Value-based pricing - what is the project worth, including me, the client, and the market (book: Million Dollar Consulting) — you get pragmatic — what is the ROI, what are the metrics and quantification of success? Tags: Consulting NTEN. Teaming up with other consultants.

Consultant 100

Consultant Structure NTEN Skills 100

Amy Sample Ward

JANUARY 24, 2012

" 2011 NTEN Champions Fundraising Campaign by the Numbers | NTEN – "The funny thing about being the Nonprofit Technology Network is that it can be really hard to practice what we preach. You may recall that the NTEN community recently helped us raise over $15,000 to host more local events throughout 2012.

Web 117

Web Indiana Case Study Bookmarking 117

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 26, 2009

Submitted by Holly Ross, publisher of NTEN Your job isn't going to exist in a few years, and it ain't the economy's fault. Is the ROI all about the web metrics? I loved the report so much I twisted MarshallK 's arm -- OK, I just asked -- and he gave us three copies to give away free to NTEN members! Not so much.

Community 50

Community Management Online Case Study 50

NTEN

NOVEMBER 3, 2008

Determine the ROI of Social Media. NTEN's own Holly Ross suggests a simple formula: (Time & Money Saved + Money Earned) - (Time & Money In) = ROI. Well, The Social Organization has a piece on " Collecting All Social Media Metrics " That's a start. That sounds about right.

Technology 36

Technology ROI Flickr Social Media 36

The Modern Nonprofit

FEBRUARY 15, 2022

In this resource, we’ll guide you through how to holistically evaluate ROI, including direct and indirect costs and savings, how long it will take to get a return, and tying it all back to the goals of your team to make a powerful case for change. STEP 2: Making your case WITH ROI. ROI Analysis. Do you suspect you can do better?

Project 98

Project Tech Guide Phase 98

NTEN

MAY 13, 2009

Is the ROI all about the web metrics? I loved the report so much I twisted MarshallK 's arm -- OK, I just asked -- and he gave us three copies to give away free to NTEN members! I'll summarize some of my favorite bits for the rest of you: Are communities any more engaged when there's an official community manager? Not so much.

Community 44

Community Online Case Study Social Media 44

Beth's Blog: How Nonprofits Can Use Social Media

MAY 7, 2009

During the NTC, ThePort Network, Inc , NTEN , and Common Knowledge released results of a survey that examines the use of social networking as a marketing and fundraising tool. ROI: Very few nonprofit survey respondents are generating real revenue on commercial social networks like Facebook or branded social networks on their web sites.

Social Network 61

Social Network Studies Network Social 61

NTEN

NOVEMBER 2, 2009

note: This article is part of NTEN's Member Appreciation Month spectacular. While working at NPower PA , I was often surprised by the nonprofits we were serving and and how they were using metrics. Use the reporting in Analytics to create a custom report that summarizes the metrics you care about and schedule it to go out monthly.

Technology 52

Technology Adwords Analytics Analysis 52

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 25, 2008

For more NpTech Talk, see this roundup over at the NTEN blog. The good folks at Care2 (Heather Holdridge, Justin Perkins, and James O'Malley) have a detailed case study on the NTEN blog about the top Facebook winner of the recent Case Foundation America's Giving Challenge.

Nptech 50

Nptech Slides Summary Tag 50

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 10, 2007

As both a lesson and as a metric, failure is potentially productive at every level of socialmarkets - from the repeated return of one homeless person to shelter, to the repeated attempts to attach a value like SROI to such a story. And Congrats to Michele Murrain for joinging NTEN board !). " Go answer on the LinkedIn page here.

Nptech 50

Nptech Language Summary Advocacy 50

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 19, 2007

NTEN's Call for NTC Sessions - Deadline October 24th. Nonprofit Social Media ROI and Adoption Issues The meme of the last week continues with a look at specific metrics like engagement. A short case study about the Nature Conservancy uses e-metrics. A short case study about the Nature Conservancy uses e-metrics.

Convio 50

Convio API Nptech Summary 50

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 27, 2007

John Bell of the 360 Digital Influence Blog says " It's Time for Measurement of Social Media " which looks at the ROI and identifies some success metrics. Ali Levine has an amazing post about how to tell your story with maps on the NTEN blog and some pointers to story resources here. Hat tip to Paul Hyland.

RSS 50

RSS Story Summary Screencast 50

Care2

JANUARY 15, 2009

frogloop Home frogloop Home Receive monthly updates Subscribe to our RSS feed Follow frogloop on Twitter Most Popular Posts Social Network ROI Calculator Social Networking for Nonprofits: ROI, Tracking Tools and More "While Theyre Hot!" As for #1, as always, think hard about your metrics.

Newsletter 51

Newsletter Social Media Advocacy Tips 51

Care2

MAY 14, 2009

frogloop Home frogloop Home Receive monthly updates Subscribe to our RSS feed Follow frogloop on Twitter Most Popular Posts Social Network ROI Calculator Social Networking for Nonprofits: ROI, Tracking Tools and More "While Theyre Hot!" However, as online programs have matured, the decline in the performance of email has slowed.

Benchmark 28

Benchmark Social Media Studies Advocacy 28

Care2

MAY 4, 2009

frogloop Home frogloop Home Receive monthly updates Subscribe to our RSS feed Follow frogloop on Twitter Most Popular Posts Social Network ROI Calculator Social Networking for Nonprofits: ROI, Tracking Tools and More "While Theyre Hot!" Well examine what can and cant be quantified as well as various metrics and analytics tools.

Social Media 28

Social Media Conference Advocacy Online 28

Amy Sample Ward

MAY 14, 2009

Prioritize your ROI around the biggest impact, whether that’s raising funds, engaging people, or something else. Web metrics, talking to people, emails (who opens, clicks, etc.). Social Networks & Twitter from Natalie Foster: Two Principles: 1. Firstly, know what you want to get out of your campaign or communications online.

Tools 100

Tools Tech Map Case Study 100

NTEN

JUNE 18, 2009

ROI -- or Return on Investment -- is a pre- and/or post-evaluation process and analysis of three factors: benefits, costs, and value of a specific technology purchase over time. ROI can help your organization avoid a technology purchase that is a huge mistake or avoid not investing in a technology that could return many dividends.

Measure 76

Measure ROI Technology Metrics 76

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 17, 2007

One hopes that nonprofits deciding to roll their own social networks, aren't creating their own social silos and have gone into it with a solid strategy, clear objectives and measurable metrics , and can evaluate the ROI. Oh, I so want a NTEN baseball cap !) What do you think?

Social Network 50

Social Network Nptech Tag Network 50

Care2

JULY 10, 2008

frogloop Home frogloop Home Receive monthly updates Subscribe to our RSS feed Follow frogloop on Twitter Most Popular Posts Social Network ROI Calculator Social Networking for Nonprofits: ROI, Tracking Tools and More "While Theyre Hot!" Also, NTEN recently published a report on the results of a survey covering CRM satisfaction.

Social Media 34

Social Media Trend Advocacy Online 34

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 8, 2008

Earlier this week, I asked folks to have fun with Social Media ROI Mad Libs. Holly Ross at NTEN put this one together for their blogging strategy: NTEN is implementing a social media strategy that includes BLOGGING. MORE conversation with and between NTEN Members. The key benefits are: INCREASED website traffic overall.

ROI 50

ROI Module Social Media Resource 50

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 29, 2014

Pick Metrics. Now it is time to pick the metrics or data points that will let you know whether or not you’ve reached your goal. 8 Metrics To Measure Online Fundraising by David Hartstein, Wired Impact, describes how to match metrics with your goals for measuring your fundraising efforts. Select Your Tools.

Measure 115

Measure Learning Case Study Metrics 115

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 26, 2010

A couple of recent reports and frameworks in both nonprofit and for-profit areas have been published recently and provide some useful ways to think about how to measure the ROI as well and measure effectiveness. Over the NTEN blog, they've summarized some of the interesting findings. Altimeter Report: Social Media Analytics.

Social Media 99

Social Media Measure Strategy Media 99

CauseVox

JUNE 1, 2021

After NTEN had to cancel their annual conference, they set up a crowdfunding page where people could still donate to help cover lost revenue from the conference. Have them keep track of their miles using this Activity Metric or Strava. Virtual Live-Stream. Similar to a virtual race, you can set a virtual bikeathon! Virtual Tours.

Virtual 98

Virtual Ideas Fundraising Classes 98

Beth's Blog: How Nonprofits Can Use Social Media

MAY 16, 2007

I've been trying to collect screen captures and stories about nonprofit web analytics for a screencast on Google Analytics for NTEN. Too many people are still wanting to "manage" the visitors experience, and I think these two metrics speak to the ways that the Web is. He notes: "It doesn't take you long to figure out.

Measure 50

Measure Social Media Tools Technorati 50

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 13, 2010

You need metrics or measure against goals, but you also need harvest those insights. This campaign was 5 days versus 14 days and I spent much less time implementing, so while the total is less, presumably my ROI is higher. NTEN's Holly Ross's Birthday Blog Post. It blew me away. So is creativity. Engagement.

Classes 95

Classes Learning Fundraising Reflection 95

NTEN

MAY 27, 2010

The measurement techniques by Beth Kanter of Zoetica In covering measurement recipes, my points were simple: Measuring Cup : Identify the right results and pick the right metrics to measure it. It's just one step away from looking at ROI. Test Kitchen : Having low-risk experiments using metrics are very important.

Social Media 62

Social Media Media Cancer Social 62