Association Analytics

DECEMBER 13, 2023

Consider your average spending year over year or the trend in your retention over a period of time. Your entire team should be focused on cleaning up data wherever they interact with it. Just like you need to plan a project for data, you should also be intentional with your plans for data retention.

Data 169

Data Tips Associations Government 169

Association Analytics

SEPTEMBER 22, 2021

According to Marketing General Incorporated’s 2021 Marketing Benchmarking Report, 50% of associations surveyed believe lack of engagement is the top reason members didn’t renew. Because engagement is critical to retaining members, many associations are using a member engagement score to track and build loyalty.

Aggregator 169

Aggregator Associations Activities Active 169

.orgSource

SEPTEMBER 19, 2023

Sponsored by Nimble AMS Position Education to Produce ROI, featuring Erica Kruse, Director of Education, American Society of Neuroradiology With all the details meeting planners track, it can be hard to focus on the bottom line. Use revenue, retention, renewal, learning, event, and behavioral data to unlock hidden information.

Sponsor 221

Sponsor Associations North America Law 221

Greater Giving

APRIL 23, 2024

Volunteer Retention: Positive volunteer experiences lead to long-term engagement. A great way to do this is by keeping track of you volunteer hours and using Points of Light’s Value of a volunteer hour resource to show how much volunteer efforts have saved your organization in terms of dollars.

Volunteer 52

Volunteer Leadership Lecture Celebrate 52

Pamela Grow

MARCH 7, 2024

Feedback/Survey Email Consistent feedback plays an important role in the Simple Development Systems model and you’ll want to incorporate it throughout your digital strategy. This simple survey is only one example of the many we’ve published throughout the years. A clean list yields better supporter interactions.

email 69

email Storytelling Newsletter Nonprofit 69

The Modern Nonprofit

MARCH 26, 2024

Tracking open and click-through rates for each segment provides data to refine messaging. Why Monthly Donations Matter Monthly donations are key to long-term donor retention and providing sustainable support for non-profits. Compared to one-time emergency donors, monthly donors have much higher retention rates and lifetime value.

Support 52

Support Donor Community Retention 52

Qgiv

SEPTEMBER 28, 2022

Your year-end donor retention plan is an ongoing, cyclical process that starts as soon as the donor makes their contribution. Often, your organization will spend more time and funds on donor acquisition than on donor cultivation or retention. The average annual donor retention rate for the nonprofit sector hovers around 40-45%.

Donor 69

Donor Virginia Retention Gift 69

DipJar

AUGUST 6, 2021

Volunteer Retention. With a volunteer management system, you’ll centralize communications and keep track of your interactions with volunteers. Sending volunteer feedback surveys so supporters can voice opinions. Volunteer Retention. As a volunteer coordinator, volunteer retention is your ultimate goal.

Volunteer 98

Volunteer Program Management Retention 98

Nonprofits Source

MAY 15, 2024

Studies show that people spend an average of almost eight and a half hours interacting with digital media per day. Use these strategies to identify your ideal customer and ensure your digital marketing materials appeal to them: Send out surveys. Start by digging into your customer data to better understand who they are.

Map 52

Map Digital Business Marketing 52

Bloomerang

MAY 15, 2023

The data in your CRM can help you raise more money, improve your donor retention, and even attract new supporters to your cause. Build Supporter Journeys A supporter journey is the series of interactions a supporter has with your organization. Your nonprofit CRM is much more than a storage space for addresses and phone numbers.

Data 93

Data Gift Relationship Interaction 93

Volunteer Hub

MARCH 3, 2022

Having a good training process is an important first interaction with volunteers. Developing a training program that exceeds the expectations of volunteers will impact retention, engagement, and referral sources for your nonprofit. Survey volunteers after training to make sure they felt utilized. Opportunities for Growth.

Training 92

Training Train Volunteer Skills 92

Care2

FEBRUARY 11, 2013

Unfortunately, many nonprofits don't feel like they have the luxury of focusing on fundraising strategies that will bring in long-term results, which has led to low donor retention rates. According to the Fundraising Effectiveness Project, the commercial business customer retention rate is 94%. That is an attrition rate of 59%.

Retention 76

Retention Rate Donor Strategy 76

Nimble AMS

JANUARY 13, 2023

R ather than holding your organization back with inaccurate or incomplete data , your AMS should support your organization by tracking valuable member engagement details. Build member retention and loyalty with Nimble Communities, all while providing a safe space for members to network and socialize.

Associations 89

Associations Software Retention Tech 89

Bloomerang

MARCH 30, 2023

Every interaction your volunteer has with your organization matters. Keeping your volunteers happy, motivated, and engaged in your organization’s mission is a key part of longer-term volunteer retention and program success. Here are the most important metrics to keep track of: Retention rate.

Volunteer 93

Volunteer Strategy Organization Metrics 93

Get Fully Funded

JANUARY 5, 2024

Give your nonprofit more chances to interact with donors by asking every existing donor to opt in to receive texts from your organization. You can encourage supporters to respond by sending requests for feedback, text surveys, or just letting them know that they can text back with any questions. Keep an eye on your metrics.

Practice 59

Practice Puerto Rico Fundraising Metrics 59

TechImpact

OCTOBER 1, 2013

Therefore each individual relationship, interaction, and correspondence with these supporters is vital to a nonprofit’s overall sustainability. In the beginning, nonprofits might only have a few supporters, who can be easily tracked in an Excel spreadsheet. . Track leads and opportunities. What is the person’s name?

Profile 188

Profile Support Build Tips 188

Bloomerang

AUGUST 21, 2023

1,071 fundraising professionals were surveyed at small and medium-sized nonprofits supporting a variety of causes. Multiple, practical action steps are presented below to advance your fundraising based on the survey results. These action steps are designed to correspond with the developmental stage of your fundraising program.

Action 75

Action Report Practice Fundraising 75

Get Fully Funded

SEPTEMBER 14, 2021

In this article, we’ll discuss the following six concrete steps your nonprofit can take to boost revenue and grow your organization: Track your organization’s retention rate. For instance, download Bloomerang’s development plan template for free to track your fundraising initiatives. Track your organization’s retention rate.

Donation 64

Donation Strategy Retention Rate 64

Bloomerang

MAY 10, 2022

We’ll explore: How does donor stewardship impact donor retention? How does donor stewardship impact donor retention? Your donor retention rate measures how many donors continue to give to your organization over time. Your donor retention rate measures how many donors continue to give to your organization over time.

Relationship 95

Relationship Donor Build Tips 95

Bloomerang

NOVEMBER 10, 2023

Therefore, one of the best ways to encourage donors to make major gifts is by building relationships with supporters and focusing on donor retention and stewardship. These core team members may also interact with other staff members to push certain initiatives forward. Send a survey if you don’t hear back.

Gift 99

Gift Raise Guide Relationship 99

Connection Cafe

APRIL 19, 2019

Blackbaud’s latest Charitable Giving Report sheds light on the importance of donor retention in the nonprofit industry. According to the latest research from Blackbaud’s Charitable Giving Report : The average donor retention rates for first-year offline-only donors is 29%. That’s shocking (and pretty scary).

Retention 37

Retention Donor Change Blackbaud 37

Bloomerang

JUNE 14, 2021

A new survey from McKinsey finds responses to the Covid-19 pandemic sped business adoption of digital technologies by several years—and many of these changes will likely be here for the long haul. Survey results suggest a seven-year increase, on average, in the rate at which companies are developing digital products and services.

Digital 119

Digital Strategy Nonprofit Phase 119

ASU Lodestar Center

SEPTEMBER 22, 2021

A 2017 survey from Board Source shows that 84% of members on nonprofit boards identify as Caucasian, which does not sway far from the 2015 survey. A statement can also aid in recruitment and retention of board members. Complete an annual self-assessment to determine strengths and growth opportunities for boards.

Help 96

Help Strategy San Diego Iowa 96

Achieve

OCTOBER 6, 2023

Every interaction that takes place between a user and your nonprofit’s social media content counts as an engagement. Keeping track of your engagement rate allows you to determine whether you’re effectively communicating and connecting with social media supporters over time. Plan a variety of ways for users to interact.

Social Media 52

Social Media Metrics North Carolina Media 52

Bloomerang

DECEMBER 19, 2023

67% of nonprofits use a constituent relationship management system (CRM) to track donations and manage supporter communications. That means you likely won’t see the results—increased fundraising revenue, increased donor retention rate, increased average gift size—that you would likely see when using a paid solution.

Software 86

Software Free Tools Adobe 86

Achieve

JUNE 1, 2023

You might send surveys or host meetings with high-level supporters to get their input on your organization’s strategies. Track data for your marketing campaigns during these special events to determine which messages are most effective for driving donations. Their retention rate. Your online donor retention rate.

Donation 52

Donation Donor Giving Demographics 52

Connection Cafe

JANUARY 6, 2014

In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%.

Retention 55

Retention Donor Change eBook 55

NonProfit Hub

MARCH 8, 2017

In terms of donor retention, that’s music to a nonprofit’s ears. The more your nonprofit interacts with its donors, the greater chance you have of creating a lasting relationship. 2 Months: Survey. Conduct a new-donor survey to check your status on donor commitment and satisfaction. 1 Week: Note. 3 Months: Appeal.

Donor 55

Donor Time Retention Survey 55

sgEngage

OCTOBER 11, 2023

And with donor retention rates on the decline, new donor acquisition is a constant topic of conversation. If you’re like every nonprofit on the planet, you’ve got one thing on your mind: acquiring new donors! It can be even more challenging when you’ve hit a wall in your acquisition efforts.

Donor 84

Donor Social Media Websites Content 84

Neon CRM

DECEMBER 13, 2023

of those who have interacted with you before. Surveys: If you could meet with all of your current supporters or members, what would you ask them? Send a survey with a few questions to that effect, such as: Which membership benefits appeal to you the most? However, developing membership models often comes with challenges, too.

Model 52

Model Florida Nonprofit Benefit 52

Qgiv

JUNE 23, 2022

It can help you cultivate strong relationships with your donors and increase your donor retention. Send out surveys or meet one-on-one with donors to get to know them better. Keep track of all your interactions with potential donors, and make sure you keep note of what they share with you. Solicitation.

Fundraising 59

Fundraising Donor Relationship Retention 59

Bloomerang

JUNE 9, 2022

Seek out opportunities for interacting with potential donors. Pay attention to these options, whether it is a one-time event or an opportunity for ongoing interaction. Prepare ahead of time by tracking who will be in attendance. Send a survey. The bottom level tier belongs in your regular annual giving track.

Donor 103

Donor Gift Database Relationship 103

Neon CRM

JUNE 23, 2023

While finding new members is always a priority, member retention is often overlooked—even though it’s less expensive to retain members than to find completely new ones. If you’re interested in building a thriving base of highly engaged members, retention should be a priority. Retention isn’t a once-a-year event.

Retention 52

Retention Strategy Nonprofit Mail 52

Qgiv

NOVEMBER 17, 2022

Store their contact info like email addresses and phone numbers and easily track donor interactions when they make a donation or volunteer for your organization. Planning a fundraising event can be stressful, but with event registration software, you can keep track of who’s planning to attend your fundraiser and prepare accordingly.

Platform 52

Platform Guide Fundraising Nonprofit 52

Get Fully Funded

MAY 4, 2021

You need a process for tracking volunteer hours, as this information is useful to funders, and you might want to build in incentives for volunteers who volunteer a certain number of hours. Customer service standards: If volunteers will be interacting with clients, let them know your organization’s policy for treating people with dignity.

Volunteer 119

Volunteer Create Policy Roles 119

Neon CRM

AUGUST 24, 2023

Fundraising Effectiveness Project (FEP) The Fundraising Effectiveness Project (FEP) is the industry standard for donor retention stats and other related donor engagement metrics. How to use it : Your organization should be prioritizing donor retention rates as part of its operations.

Hype 52

Hype Research Marketing Benchmark 52

The Modern Nonprofit

FEBRUARY 27, 2024

Estimated Reading Time: 5 minutes Spring into Action: Best Practices for Volunteer Recruitment and Retention Spring is the season of growth and renewal—a perfect time to rejuvenate your organization’s volunteer force! Discover how to blossom your volunteer roster with our guide on the best practices for recruitment and retention.

Retention 59

Retention Volunteer Action Practice 59