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Creating an Omnichannel Marketing Experience with Teach For America and Salesforce Interaction Studio

Cloud 4 Good

Following two successful phases of a Salesforce Marketing Cloud implementation, TFA again engaged Cloud for Good to implement Interaction Studio into the organization’s marketing stack. The amazing part of Interaction Studio is the Journey Builder connection,” said Willis.

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4 Ways To Engage Members With Interactive Virtual Events

Cadmium CD

4 Ways To Engage Members With Interactive Virtual Events In the past year, virtual events have risen in popularity, partly due to the availability of technology but largely because a global pandemic made them necessary.

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Should Your Hybrid Event Attendees Interact With Each Other?

AccelEvents

So as we move closer to the new year, event organizers need to be able to plan ways to improve hybrid event attendee experiences. . One challenge that event planners are anticipating is audience interactions. Your attendee experience is front and center for any type of virtual event.

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Architecting Composable Digital Experiences

Forum One

Finding cost-effective ways to launch new services, having the ability to iterate quickly, providing non-resource intensive access to remote and underserved communities, and creating the most accessible and secure experiences possible, just to name a few.

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The Power of Storytelling | What a powerful interactive storytelling experience looks like

Pamela Grow

Digital Communications Specialist and founder of Digital Charity Lab, Jean O’Brien , teamed up with Abortion Support Network to develop an interactive “choose your own adventure” story. It’s a storytelling experience that fosters empathy in an impactful, lasting way.

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Feel the Heat: Great Tools for Mapping Website Interactions

Byte Technology

Well, if you have, then it’s time to check out heat-mapping, programs that help you gain insights into user interactions such as where on your site they click, what specific areas they explore more than others and generally how they use your site for their purposes. Essentially, the tools and programs for creating a heat-map build an “overlay” of your various site’s pages, and areas that attract more activity appear “hotter” than sections that experience low activity.

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Case Study: How Digital Sales and Marketing Agency IMPACT Empowered Their HubSpot Customers with an Interactive Virtual Event

AccelEvents

IMPACT ultimately decided to host an interactive virtual event for their customers called HubSpot Training Day. Plus, on-demand just doesn’t have the same engaging attendee experience as simulive.”.

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3 Key Findings from the 2021 Giving Experience Study

sgEngage

In the 2021 Giving Experience S tudy , OneCause made several discoveries that will help your nonprofit make data-driven decisions to help strengthen your year-end campaigns. . And the data supports it — just take a look at these engagement-related findings in The Giving Experience Study: .

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Build Online Experiences that Spark Community Engagement

Forum One

Instead, interactive tools, customization, and smart strategy allow nonprofits to go far beyond this to involve supporters in meaningful actions online that accomplish their mission.

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How Digital Sales and Marketing Agency IMPACT Empowered Their HubSpot Customers with an Interactive Virtual Event

AccelEvents

IMPACT ultimately decided to host an interactive virtual event for their customers called HubSpot Training Day. Plus, on-demand just doesn’t have the same engaging attendee experience as simulive.”.

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You Decide! Interactivity in New Media

Web Courseworks

I recently wrote about my experiences presenting at FocusOn Learning 2017 (you can read about them here ). You can see the ad on YouTube here , but this doesn’t replicate the fluid experience of the fully embedded ad on Facebook very well. This ad is less an example of the power of interactive storytelling and more a proof of concept. Learners will notice this increased interactivity in their media, and they will expect their education to be just as interactive.

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Prioritizing an Inclusive Customer Experience in Government

Forum One

Late last year a new Executive Order focused attention on what many government agencies already strive to do: provide an efficient, reliable customer experience (CX) to citizens accessing government services like passports, social security, and small business loans.

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5 Ways to Create an Immersive Virtual Event Attendee Experience

AccelEvents

With the events industry focused on hybrid and virtual events instead of more traditional live events, event producers need to pay careful attention to the attendee experience. You will need to create an immersive event experience that empowers the attendees to create their own experience.

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How to Create an Exceptional Digital Events Experience with Video Chats

Cadmium CD

CadmiumCD’s eventScribe Live has features that effortlessly bring the in-person event experience into the virtual space, but one event space can feel a bit more daunting than the others. A virtual exhibit hall is built into eventScribe so attendees and exhibitors can easily interact.

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How to Create an Exceptional Digital Events Experience with Video Chats

Cadmium CD

CadmiumCD’s eventScribe Live has features that effortlessly bring the in-person event experience into the virtual space, but one event space can feel a bit more daunting than the others. A virtual exhibit hall is built into eventScribe so attendees and exhibitors can easily interact.

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CadmiumCD Launches New Matchmaking and Networking Capabilities that Facilitate Personalized Attendee Experiences

Cadmium CD

The new capabilities deliver personalized experiences to attendees and create more opportunities for 1-to-1 engagement through text and video chats. Our platform now accomplishes that and does it in a way that feels like a true event experience.”

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Salesforce Winter ’22 Release: What You Need to Know

Cloud 4 Good

The search scopes are assigned by user profile, allowing admins to customize the search experience with business processes and teams in mind. Dynamic Interactions (Pilot). The Winter ’22 Release is introducing even more interactive pages with Dynamic Interactions.

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Beyond Survival: Post-Disruption Nonprofit Donor Experience Strategy

Bloomerang

Donor Experience . Pillar #2—No More Silos: Your Donor Experience Strategy in 2021 and Beyond. Improving the donor experience should no longer be seen as something modest in ambition. . Prioritize Donor Experience Transformation. This is part 2 in a 3-part series.

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Build Online Experiences that Spark Community Engagement

Forum One

Instead, interactive tools, customization, and smart strategy allow nonprofits to go far beyond this to involve supporters in meaningful actions online that accomplish their mission. The post Build Online Experiences that Spark Community Engagement appeared first on Forum One

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5 ways an online community is key to delivering a great member experience

Nimble AMS

Providing an online community is an ideal way to deliver a great member experience and keep members involved every day. For example, you can bring your most engaged members into contact with less engaged members to increase interactions and member loyalty.

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Reflections on a Decade of Designing and Facilitating Interactive Webinars

Beth Kanter

His research shows that professional development learning experiences need to be as interactive as possible to boost retention and application. I thought I’d take this opportunity to reflect again on a decade of experience of designing and delivering interactive webinars. It is less about disseminating content and best practices and more about pulling ideas and knowledge in through many-to-many interaction. Tailor the Interaction to the Size of the Group.

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Top User Experience Mistakes and How to Avoid Them on Your Website

TechSoup

User experience, or UX, is a term that refers to all aspects in which an individual interacts with your organization online.

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No Social Interactions

Beth's Blog: How Nonprofits Can Use Social Media

The NOSO experience offers a unique opportunity to create NO Connections by scheduling NO Events with other NO Friends. When I suggested to Nancy White that she set up a facebook profile for her dead dog tigger in an old photograph, she told me I needed a break. Now, I found it: N OSO is a real-world platform for temporary disengagement from social networking environments.

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5 Ways to Create an Immersive Virtual Event Attendee Experience

AccelEvents

With the events industry focused on hybrid and virtual events instead of more traditional live events, event producers need to pay careful attention to the attendee experience. You will need to create an immersive event experience that empowers the attendees to create their own experience.

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6 Best Event Marketing Strategies to Boost Your Hybrid Event Experiences

AccelEvents

There are ways that your brand can go about improving this energy and improving the hybrid experience. To help get you started, here are 6 event marketing strategies that might help you improve your hybrid corporate event experience: Strategy #1- Focus on Attendee Needs.

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Designing Interactives for Adults: Put Down the Dayglow

Museum 2.0

Many exhibit developers create thoughtful interactives intended for all ages and then discover that old familiar pattern--kids engaging while parents stand back and watch. Even if adults would like to engage with the interactives, it can be easy to fall into the background, endlessly waiting your turn to get your hands on after the kids in the vicinity have had their fill. And yet in the museum world, we still see interactives as being mostly for kids.

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6 Best Event Marketing Strategies to Boost Your Hybrid Event Experiences

AccelEvents

There are ways that your brand can go about improving this energy and improving the hybrid experience. To help get you started, here are 6 event marketing strategies that might help you improve your hybrid corporate event experience: Strategy #1- Focus on Attendee Needs.

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Lynne Wester : The Four Pillars of the Donor Experience

NonProfit Hub

My belief is that most of these declines can be attributed to our behavior and our insistence on ignoring the donor experience. The donor experience is everyone’s responsibility and it requires much more than a thank you letter and an endowment report.

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Interacting and Gaming at Library 2.011

Tech Soup Blog

and The School of Library and Information Science (SLIS) at San José State University for organizing this impressive virtual experience. When Training Online, Interact Frequently. My favorite takeaway from this presentation is this: Interact with your. Faires said "interact with your audience every 2-3 minutes," what I. heard was "interact with your audience constantly."

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7 Ways a Virtual Event Platform Can Improve Attendee Experience

AccelEvents

But, here’s the thing, virtual event platforms can go a long way to improving attendee experience as well. Attendee experience plays a significant role in the success of your events , virtual or otherwise.

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7 Ways a Virtual Event Platform Can Improve Attendee Experience

AccelEvents

But, here’s the thing, virtual event platforms can go a long way to improving attendee experience as well. Attendee experience plays a significant role in the success of your events , virtual or otherwise.

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Deliver better member experience using AI-based chatbots

Nimble AMS

Ready to take your member experience to the next level? Chatbots allow members to quickly and accurately interact with your association without waiting for open office hours or a human to become available. That’s where chatbots can make a huge difference in the customer experience.

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Trainer’s Notebook: Online Interaction Tools To Engage Your Audience in the Room and Beyond

Beth Kanter

This past month I’ve done several workshops where I experimented with different audience online interaction tools to engage people in the room as well as a remote audience tuning in through a live video stream. In Hartford, I had challenge of a large number of participants, a “master class” type set up, and but a room and time constraints that limited the amount of full group interactive exercises.

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Dreamforce 2021 for the Nonprofit and Education Sectors: A Hybrid Experience

Cloud 4 Good

It was great fun seeing all of the gold hoodies and Community Group leader sweatshirts together, and it was truly inspiring to see that much Salesforce knowledge and experience together in one place. Dreamforce 2021.

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Identifying the Value of Nonprofit Customer Experience

NonProfit Hub

However, don’t assume the mission alone will sustain that connection—organizations should never lose sight of customer experience. Unfortunately, many nonprofits don’t lean on customer experience to enrich their brands—and it’s costing them. Don’t take experience for granted. In the same time period, users in the United States and United Kingdom dipped by 132 and 101 percent, respectively, proving that negative interactions turn off customers in droves.

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The Future of Fundraising: Live Interactive Chat Recap

Tech Soup Blog

The newest addition to TechSoup's vast array of nonprofit resources is a live monthly interactive video chat series, Nonprofits Live. Nonprofits Live provided a more robust and interactive alternative to the traditional webinar. Despite a couple of technical hiccups, the event delivered on its promise of providing a unique and highly informative online learning experience.

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Webinars: Designing Effective Learning Experiences

Beth's Blog: How Nonprofits Can Use Social Media

His research shows that professional development learning experiences need to be as interactive as possible to boost retention. Mayer’s research is from the 1990s, but the finders were recently validated again in a study from Carl Wieman that college students learn more, attend class at higher rates and are more engaged in their education when teachers take a more interactive approach in the classroom.

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What’s A Learning Experience Platform? The Essential Guide

Web Courseworks Associations

However, as you begin searching for your association’s next solution, you’ll quickly come across a new option on the market— learning experience platforms (LXPs). In this guide, we’ll answer all of your learning experience platform questions and more, including: What is an LXP?

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How to Design Your Nonprofit Website for Better User Experience

Connection Cafe

Instead, I would describe myself as someone who designs online experiences. So, how do I go about designing better user experiences this year ? 3 Tips to Design Your Nonprofit Website for Better User Experience : 1. It is much easier to create content for your website once you understand who’s going to need it and how/why they are going to interact with it. How have they interacted with your content in the past?

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Follow the leader to deliver a connected, member-centric experience

Nimble AMS

What associations can learn from Salesforce to provide a better-connected member experience. Is your association poised to take advantage of the latest technology for customer-centric experiences from Salesforce, the leader in customer relationship management? Most association professionals would agree that they want to deliver a customer-centric experience for their members. Looking to the leader in CRM for a connected member experience.