Bloomerang

AUGUST 16, 2021

Start with benchmark data. If you have no idea what a good or poor donor retention rate is, it’s difficult to measure your own performance. Luckily, there are a number of great reports available to help you set a benchmark against industry averages. You know what they say about measurement, right? Track your own data.

Analytics 122

Analytics Strategy Fundraising Benchmark 122

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 24, 2010

To create a listening post to understand the questions and concerns from nonprofits about implementing an effective Facebook presence. Measuring this requires some surveys of fans as well as counting the number of insights gleaned from posts and discussions from Fans. Tags: facebook metrics. I have not done this yet.

Metrics 97

Metrics Benchmark Facebook Experiment 97

NTEN

FEBRUARY 22, 2010

We're asking them all to share their answers to five very important questions. Session: Online Fundraising Benchmarks and Metrics. Measuring your results instead of just counting clicks, opens, and tweets. If you can’t measure it, then you can’t manage it. It all starts with measuring your own performance.

Benchmark 44

Benchmark Metrics Question Online 44

NTEN

JULY 5, 2012

Over 450 people joined us for the 2012 Benchmarks Extra: Facebook webinar we co-hosted with NTEN and the Ad Council last week. So many people asked interesting and thoughtful questions during the webinar that we wanted to make sure everyone gets a chance to see them and participate in the discussion! Q: I missed the webinar.

Metrics 64

Metrics Facebook Question Benchmark 64

Connection Cafe

OCTOBER 28, 2014

Blackbaud’s annual Online Benchmark report was released earlier this month at #bbcon and the results speak largely to a positive outlook for nonprofit fundraising. . But the question those metrics beg is how the increase in volume is impacting email performance. The total number of email recipients was up 72%.

Benchmark 55

Benchmark Metrics Report Online 55

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 3, 2010

While people are asking questions and sharing resources not related to the monthly theme (this month is measurement), quite a few are. The Social Media Measurement Checklist. The Challenges of Measurement : Getting Agreement on What To Measure. How To Use Measurement To Improve Your Social Media Practice.

Measure 101

Measure Social Media Media Benchmark 101

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 5, 2011

Mari Smith pointed to this blog post from All Facebook explaining the metric and how it has been implemented in apps. The next action was an uncontrollable desire to compare my “People Talking About” with my peers, realizing that benchmarking of meaningless data is well, meaningless. Photo by lecercle.

Metrics 112

Metrics Facebook People Measure 112

Eric Jacobsen Blog

FEBRUARY 5, 2024

That core consists of working through and with other people to create value while using financial concepts and metrics to maximize the value created for all company stakeholders. Question : How does spending 12 weeks using the book compare to the length of time to earn an MBA degree? Model cooperative behavior.

Skills 92

Skills Learning Knowledge Leadership 92

Beth's Blog: How Nonprofits Can Use Social Media

JUNE 23, 2011

I remember thinking to myself at the time, well if one networked nonprofit can do this, couldn’t a network of networked nonprofits use real-time collaborative benchmarking data sharing for learning? I shared a link to the site on my Facebook Page with a question about its usefulness (perhaps minus one of the bogus metrics).

Benchmark 95

Benchmark Network Learning API 95

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 31, 2010

The Zoetica Salon is a free online space for informal peer learning about nonprofits and social media. It is a place to share resources and ask and answer questions. This month’s theme was measurement – here’s a summary of the month’s learnings: Measurement Approaches. Measurement Challenges.

Summary 94

Summary Social Media Measure Media 94

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 2, 2015

A few months ago, I facilitated a mini-innovation lab on measuring impact for grantees of the Google Nonprofit program at the Impact Hub. The group included a mix of Google grantees as well as measurement professionals. Create a roadmap for measuring your financial + social impact. Set Program Goals & Metrics.

Measure 50

Measure Impact Program San Francisco 50

M+R

OCTOBER 20, 2022

The annual M+R Benchmarks Study is a tasty fusion of digital fundraising, advocacy, and marketing data. We hope you’ll join us and participate in our upcoming 2023 M+R Benchmarks. with data from dozens of other nonprofits to create a pot of averages, trends, and key metrics. The post Be Part of the 2023 M+R Benchmarks Study!

Benchmark 18

Benchmark Studies Analysis Metrics 18

NetWits

APRIL 2, 2013

In a couple of weeks, the 2013 Blackbaud Online Marketing Benchmark Study will be released (previously the Convio Online Marketing Benchmark Study ). The annual report informs how organizations measure impact relative to their peers. However, the benchmark study is a tool, and like any tool, it depends on how it’s used.

Rate 139

Rate San Diego Open Benchmark 139

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 4, 2011

Part of my work as Visiting Scholar at the David and Lucile Packard Foundation is facilitating several peer learning groups on social media measurement. The intent is to help grantees improve their social media practice through measurement and learning. What social media measurement pilot can best help move your practice forward?

Measure 98

Measure Social Media Media Social 98

sgEngage

OCTOBER 9, 2023

Among grantmakers, there tends to be a lot of focus on impact and outcomes, as well as metrics to measure impact. But is this the right question? Here, we explore for whom change is desired and who is defining and measuring that change. Who decides what is measured? Consider: Who defines objectives and “success”?

Participatory 82

Participatory Evaluation Empowerment Grant 82

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 31, 2013

When nonprofits started to read and apply our book, ” Measuring the Networked Nonprofit ,” I noticed this tweet from the ACLU in NJ showing a white board capturing their team meetings to define success for social media. How did your organization apply it to social media measurement? What questions did you ask?

Measure 96

Measure Social Media Media Social 96

Kindful

OCTOBER 28, 2021

The key is to look at your data and see which metrics you want to improve. To show you how you can make acquisition goal setting a breeze, I’ll focus on three things: timing, defining, and measuring. . Measuring: Figure out what you need to measure. Timing: Set your goals early.

Goal 62

Goal Metrics Measure Donor 62

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 17, 2013

Peer learning is based in real work: sharing what one is doing with others, asking for support, questions and answers and feedback. I’m delighted to be working with the Knight Foundation and its Community Foundation partners to design and facilitate a Peer Learning Exchange to share best practices. On Sept. ET Thursday Sept.

Hosting 94

Hosting Foundation Question Giving 94

Connection Cafe

OCTOBER 31, 2013

Event metrics can be great guides as we plan. In earlier posts, npENGAGE has discussed how to focus on our event fundraising analytics and how to use these metrics for success. Below are some ways to use your event metrics to identify and engage specific participant types during your fundraising event. Warm Bodies.

Metrics 34

Metrics Action Create Benchmark 34

3rd Sector Labs

APRIL 23, 2014

As always, if you have questions about your nonprofit data management plan, please don’t hesitate to contact us. Nonprofit data management plans: you’ve got questions, we’ve got answers. QUESTION: When you gave an example of a data management plan, you started from a fundraising plan. Not sure = 40%.

Data 133

Data Management Rate Benchmark 133

NTEN

JUNE 22, 2010

Since the release of the 2010 eNonprofit Benchmarks Study , we know many of you have been hard at work looking at how your programs measure up against industry benchmarks. But the Benchmarks Study is really meant to help you think (or rethink!) Source Everything ! How's that work? ABOUT M+R STRATEGIC SERVICES.

Metrics 55

Metrics Benchmark Rate Newsletter 55

sgEngage

MARCH 30, 2021

Data represents both overall metrics, as well as metrics in one of five fundraising categories: Walks/5Ks with a registration fee. You’ll also find: Analysis and breakdowns of each P2P category to see how your specific campaign measures up. In-depth fundraising metrics to benchmark your participants against.

Blackbaud 65

Blackbaud Studies Fundraising Registration 65

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 26, 2013

The process of linking results to key performance indicators and associated metrics it is like hooking up a big TV. I really like the 7 steps of measurement for their simple elegance and how they can be used to measure social media or anything for that matter. What are your measurable objectives?

Results 97

Results Metrics Measure Associations 97

Beth's Blog: How Nonprofits Can Use Social Media

JANUARY 8, 2009

Source: A New Model for Social Media (and Traditional) Measurement.     A few days ago, I asked " What are the best metrics to track your blog's ROI and make improvements? "     Reader engagement consists of metrics for: Conversation (commenting).

Metrics 71

Metrics Bookmarking Analysis Feeds 71

Candid

FEBRUARY 9, 2023

i While the survey focuses on salary rather than total compensation (which is a more holistic way to look at the full take-home differences), it provides a helpful metric to use as a baseline. While not a representative sample of institutional funders, it’s one of best avenues for detailed exploration and benchmarking of salaries.

Ratio 106

Ratio Survey Sample Report 106

Beth's Blog: How Nonprofits Can Use Social Media

OCTOBER 7, 2008

IN two weeks, I will have the honor of presenting at the E-Metrics Conference with Jonathon Coleman, Nature Conservancy and Laura Lee Dooley. World Resources Institute - two of the savvy and smart nonprofit social media practitioners who are also metrics geeks.    Laura will focus on Twitter and measuring success. 

Metrics 56

Metrics ROI Community Help 56

Connection Cafe

MARCH 30, 2021

Data represents both overall metrics, as well as metrics in one of five fundraising categories: Walks/5Ks with a registration fee. You’ll also find: Analysis and breakdowns of each P2P category to see how your specific campaign measures up. In-depth fundraising metrics to benchmark your participants against.

Blackbaud 48

Blackbaud Studies Fundraising Registration 48

3rd Sector Labs

JUNE 17, 2014

The topic – “Donor Retention by the Numbers: Demystifying the Leaky Bucket” – focused on how to properly measure donor retention and then use that data to drive improved fundraising results. We had a very active Q&A session after the event, and could not get to all questions before the event closed.

Retention 148

Retention Donor Data Advice 148

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 15, 2010

This panel will discuss realistic metrics and benchmarks any organization can use in their campaigns and ensure that your using the right strategies and tools to listen and engage your audiences on different social networks. Wall Street views it as the only legitimate means of measuring business performance.

ROI 103

ROI Social Media Media Social 103

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 10, 2011

Carie Lewis mentioned the Humane Society’s KPIs – which is why they do and how they measure this sustained engagement. She went to say that she thinks too many folks are focused on the Facebook Like as the social media success metric. “Who cares? I asked her how do you measure relationships?

Measure 100

Measure Social Media Survey Relationship 100

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 8, 2011

If Zoos and Aquariums had a benchmarking process or what I starting to call “ bench learning &# where there is a dashboard of peer metrics to review and discuss with peers, they might discover a wealth of insights. Do you benchmark your organization with peers in your sub-sector? But is that really true?

Social Media 94

Social Media Connecticut San Francisco Learning 94

Connection Cafe

MAY 23, 2017

Read the post below about how to measure your reach, and then join our training on how to boost it: Social Media for Social Justice: How to inspire and be seen . In our 2017 M+R Benchmarks study , we found that on average, a nonprofit will reach just 8% of its fans with a post that isn’t promoted. . M+R wants to help you!

Facebook 32

Facebook Benchmark Social Media Studies 32

NTEN

MAY 20, 2013

You can download the complete report here , and don''t forget the companion online benchmarking tool , where you can compare some of your organization''s data against your peers in our research. So, how did these various question formats impact responses/results? This gives us (and you) a more comparable metric.

Ratio 85

Ratio Report Technology Roles 85

BoardAssist

MAY 16, 2017

” In this week’s guest post Natalie McKeon of the Environmental Defense Fund offers a great answer to that question – help your nonprofit become more energy efficient and save them money at the same time. It’s important to have benchmark energy metrics so your organization can set attainable efficiency goals.

Museum 45

Museum Metrics Nonprofit New York 45

Amy Sample Ward

APRIL 27, 2009

I’m here at NTEN’s 09NTC and am going to live blog Beth Kanter’s session on mapping your social media strategy to metrics. The right metrics. Themes that people want to learn: new metrics structures can bubble up. funders of a 20th century mindset - what metrics speak to them. industry benchmarks.

Social Media 102

Social Media Map Strategy Media 102

NonProfit Hub

FEBRUARY 18, 2021

The beginning of the fundraising year often leads to fundraisers asking themselves some age-old questions: What initiatives are working? How can I measure and track our overall fundraising program? . Sadly, often before fundraisers can start to address these questions, they are quickly distracted by the next fundraising initiative.

Metrics 87

Metrics Fundraising Retention ROI 87

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 28, 2012

Are you seeing this with donations or perhaps a better ‘Little Bets’ question is what have you learned? We’d like to try to benchmark it against other disruptive pinterest campaigns but we’re not sure there is a good comparison case study. Please tell us if you know of one! What does it look like?

Sierra Leone 126

Sierra Leone Case Study Benchmark Comparison 126