Candid

FEBRUARY 27, 2024

At Listen4Good (L4G), we call this process a “client feedback loop.” When you hear directly from clients, you can better tailor services to their needs and preferences, which, in turn, helps increase client retention and impact. Involve staff and clients in the process both before and after you collect feedback.

Rate 128

Rate Survey Nonprofit Sample 128

Nimble AMS

JUNE 9, 2023

3 ways innovative technology can help you drive revenue By leveraging an innovative AMS, your association can drive membership growth and retention, ultimately increasing your overall revenue. Foster this trust by sending out surveys with your AMS and reporting on how you will use the feedback to make lasting changes. Here’s how: 1.

Associations 114

Associations Technology Retention Adobe 114

Nonprofit Tech for Good

SEPTEMBER 13, 2021

At the core of the project is the 2021 Global NGO Technology Survey and the data below is based on the survey responses of 592 online fundraisers. It’s worth noting that in the survey the questions about online fundraising are only presented to those that have working knowledge in online fundraising. 53%: PayPal. 53%: PayPal.

Stats 280

Stats Data Online Fundraising 280

The Science Behind Engaging your Supporters

MARCH 5, 2019

Unfortunately, across the nonprofit sector, donor retention rates are low and getting worse. According to the 2 018 Fundraising Effectiveness Survey Report , the average donor retention rate was 45.5% What should nonprofits do to rise above the retention slump? Track your retention rates.

Retention 74

Retention Donor Rate Chart 74

.orgSource

FEBRUARY 27, 2023

Be Aggressive About Learning If proactive skill-building isn’t part of your culture, it is time to consider a more aggressive approach to learning, development, and employee retention. Retention rates are 34% higher among organizations that offer employee development opportunities. Digital markets don’t allow room to languish.

Team 221

Team Time Skills Professional 221

Bloomerang

FEBRUARY 13, 2023

Community Brands recently shared donor retention data that reinforced alarming trends that the nonprofit sector has been monitoring for a while. In their survey, they asked nonprofits what their current donor retention rate was: about 60% said they didn’t know and the rest had an average donor retention rate of 45%.

Donor 102

Donor Strategy Retention Help 102

Nimble AMS

JUNE 6, 2023

The latest Community Brands Association Trends Research also found that of the surveyed association professionals, 49% say their IT budget will increase, indicating that organizations understand the value and imperative of adopting new technology to survive in the future. However, only 47% of employees received such training opportunities.

Adopt 122

Adopt Associations Software Management 122

Nimble AMS

MAY 17, 2022

Modern technology streamlines work processes, allowing employees to take on new projects and grow their skill sets. . Here are three tips to embrace a modern association management software and increase staff recruitment and retention at your organization. . Discover how Nimble AMS can power your entire association. Download now.

Technology 141

Technology Literacy Associations Retention 141

Nimble AMS

DECEMBER 16, 2022

Regardless of your goals for 2023, AI has the potential to help you exceed member expectations, boost recruitment and retention efforts and alleviate staff stress. With AI, your association can streamline the membership renewal process by sending automatic reminders to members in danger of lapsing. Boost membership retention.

Organization 100

Organization Associations Retention Tech 100

Bloomerang

APRIL 17, 2024

An example of a KPI could be the number of surveys completed after an event. This is a measurable number that could be adapted if the survey needed to be given in different formats. Unsurprisingly, most organizations collect data through forms, questionnaires, surveys, databases, and customer relationship management systems.

Data 99

Data Metrics Measure Goal 99

Association Analytics

SEPTEMBER 13, 2023

It defines how learners perceive and react to their overall educational experience, including their level of satisfaction, engagement, and emotional response to the learning process. You can do this by implementing mid-course check-ins or post-course evaluations.

Analytics 169

Analytics Education Program Impact 169

sgEngage

MARCH 15, 2024

Some examples: Employee retention rate Absenteeism rate Employee satisfaction, quantified on a questionnaire or survey Free Guide Development Plan Toolkit Download Now Utilizing Effective Data Tools Many nonprofits started out as a grassroots group with a dream and some bootstraps. That’s where technology can make a real impact.

Measure 89

Measure Help Analysis Metrics 89

Get Fully Funded

APRIL 4, 2024

Building relationships with all of your supporters can strengthen your donor retention rate and help your nonprofit raise more funds over time. Research shows that a 10% improvement in your donor retention can lead to an up to 200% increase in donors’ lifetime value. Offer a recurring giving option on your online donation page.

Donation 110

Donation Strategy Nonprofit Gift 110

Volunteer Hub

MARCH 1, 2023

Do not underestimate the importance of a good onboarding process for volunteers. Organizations with a standard onboarding process experience 50% greater new-hire productivity. Are there parts of the process that could be improved? A Harvard Business Review survey found that engagement leads to 4x productivity.

Training 85

Training Train Volunteer Tips 85

Nimble AMS

AUGUST 26, 2022

Of those surveyed, 59% of the association pros believe upgrading or integrating new technology is a priority to delivering superior member service. How do you begin this crucial process? Boost member engagement and retention with the powerful combination of YM Careers and Nimble AMS. Keep reading for six helpful tips.

Associations 129

Associations Ratio Retention Integration 129

Nimble AMS

AUGUST 19, 2022

Currently, 36% of surveyed members and 50% of surveyed association professionals believe that the fact their association isn’t keeping up with the pace of technology is the main reason their organization is falling behind. The American Society for the Surgery of the Hand (ASSH) chose Nimble AMS to streamline member and staff processes.

Associations 117

Associations Adopt United States Survey 117

Association Analytics

DECEMBER 13, 2023

Consider your average spending year over year or the trend in your retention over a period of time. It’s time to change that thought process! Just like you need to plan a project for data, you should also be intentional with your plans for data retention. Are you doing better at engaging your members over time?

Data 169

Data Tips Associations Government 169

Nimble AMS

JULY 7, 2022

Perhaps you’ve lost staff because of broken digital processes and slow technology. You might even notice your member retention numbers are slipping, as individuals choose other associations with better technology to provide a superior member experience. . Survey staff. What’s working? What isn’t?

Associations 110

Associations Technology Software Survey 110

.orgSource

MARCH 6, 2023

ENA brings objectivity to the process by using the net promoter score as a tool to measure success. Tear down walls (literally and figuratively)​ Embrace a continuous process​ The Erosion of Confidence Sharon Rice,orgSource Managing Director of Business Strategy, is our resident trend watcher. Today trust bleeds into everything.

Associations 221

Associations Leadership Question Wisconsin 221

Nimble AMS

SEPTEMBER 8, 2022

In the Salesforce State of Marketing report, 84% of marketers surveyed said customer expectations were changing their digital strategies. . Use Service Cloud to automate your engagement process and access analytics with pre-built dashboards. But how can your association adapt to changing member expectations?

Associations 121

Associations Professional Organization Massachusetts 121

CauseVox

MARCH 1, 2024

The process of creating donor personas is important because it helps you truly understand and connect with your supporters on a personal level. This ultimately results in better donor acquisition as well as stronger, more genuine partnerships with greater retention. People like surveys that are short and sweet.

Audience 82

Audience Donor Survey Demographics 82

Nimble AMS

SEPTEMBER 14, 2022

Likewise, your association can leverage data hygiene for member recruitment, engagement, retention, and e-commerce personalization. Cleaning your data can also improve its accuracy, helping to inform your decision-making process. This is why the process of data hygiene is crucial for your organization. Use the best tools.

Associations 136

Associations Data Benefit Practice 136

Candid

JUNE 28, 2022

Donor retention is the measurement of how many donors continue giving to your nonprofit year after year. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support.

Donor 111

Donor Retention Rate Database 111

Nucleus

MARCH 2, 2021

A newly released executive survey revealed that 99% of major American companies invested last year in data and analytics, and 91.9% In this latest survey, 29% reported achieving “transformational business outcomes” during the past year – so what is holding the others back? In the 2021 survey, 92.2%

Associations 130

Associations Data Analytics Culture 130

Volunteer Hub

OCTOBER 4, 2022

Because of this, your volunteer supervisor and their process can make or break the experience for volunteers. In fact, a recent survey by Trinity Solutions found that micro-management interferes with performance and morale, two important components of an effective volunteer program. Evaluation Process. in the last 12 months).

Volunteer 92

Volunteer Management Tips Training 92

Pamela Grow

MARCH 7, 2024

Feedback/Survey Email Consistent feedback plays an important role in the Simple Development Systems model and you’ll want to incorporate it throughout your digital strategy. This simple survey is only one example of the many we’ve published throughout the years. A clean list yields better supporter interactions.

email 69

email Storytelling Newsletter Nonprofit 69

NonProfit Hub

NOVEMBER 2, 2018

You might gather this info by asking donors to fill out a survey, or by conducting research in your community. Process customized data reports. Survey your donor community. Another important source of informative, relationship-building data can be generated by sending out donor surveys. Match your nonprofit’s style.

Retention 56

Retention Data Donor History 56

Nimble AMS

APRIL 6, 2022

During COVID-19 and in the wake of early teacher retirements, Matt Walker, Director of IT, explained that MSTA’s retention rate was declining. Thankfully, with the help of auto-renewing memberships, the retention rate is back on the rise. Customer success story: Increasing member retention with IACP.

Associations 125

Associations Retention Analytics Missouri 125

Nimble AMS

AUGUST 8, 2022

While data analytics might be communicated as a high priority, the surveyed association professionals report their confidence in the state of their member data remains weak. However, according to a Gartner survey, 42% of data and analytics leaders do not measure or assess their data.

Policy 117

Policy Government Adopt Associations 117

Nimble AMS

JUNE 4, 2022

Survey your members to understand their volunteer motivations and connect them to the best volunteer or advocacy options. . TECH TIP: Capture the member perspective with the best survey solution available in the Salesforce AppExchange and accessible through Nimble AMS. How do you measure goals and success through member engagement? .

Associations 121

Associations Goal Technology Analytics 121

Volunteer Hub

AUGUST 18, 2022

Without focusing on maintaining positive morale, volunteers can quickly become burned out and unmotivated, leading to low retention rates. Survey Volunteers. One of the best ways to gain visibility into volunteer satisfaction and moral is through surveys. Increase Volunteer Retention with Rewards and Recognition.

Volunteer 77

Volunteer Survey Retention Training 77

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 30, 2013

We are so focused on getting things done, checking it off the to do list and the forward momentum that it requires, that we miss an important opportunity to hit the pause button, reflect, and improve process. Unlease Your Organizations Knowledge Sharing Processes – Guest Post by Kelcie Tacchi. Administer a Survey Pilot.

Knowledge 100

Knowledge Process Share Organization 100

Bloomerang

NOVEMBER 29, 2023

You can glean this information by incorporating a question or two about why someone is volunteering, either in the application process or as a quick poll or survey when onboarding new volunteers for an event. Understanding someone’s why is the first step in building lasting bonds with volunteers.

Volunteer 87

Volunteer Build Guide Retention 87

Whole Whale

MARCH 15, 2023

Email marketing is the process of connecting to your organization’s audience via email. “Baby Come Back”: Retention Emails Retention emails are re-engagement emails, which are messages sent to a donor or supporter who has not been active for a while. Please take a few minutes to complete our short survey.

email 75

email Difference Marketing Retention 75

Nimble AMS

JANUARY 13, 2023

But now between alarming data silos, slow staff processes, and concerning member pain points, it seems like your association management software (AMS) is no longer doing its job. Build member retention and loyalty with Nimble Communities, all while providing a safe space for members to network and socialize.

Associations 89

Associations Software Retention Tech 89

.orgSource

SEPTEMBER 19, 2023

Sponsored by Adage Discover the “True” Voice of Your Customers, featuring Eric O’Connor, Chief Growth Officer, American Association of Nurse Anesthesiology Surveys, focus groups, and anecdotes are traditional methods for understanding your customers. But there’s a new player in town.

Sponsor 221

Sponsor Associations North America Law 221

Qgiv

SEPTEMBER 28, 2022

Your year-end donor retention plan is an ongoing, cyclical process that starts as soon as the donor makes their contribution. Often, your organization will spend more time and funds on donor acquisition than on donor cultivation or retention. The average annual donor retention rate for the nonprofit sector hovers around 40-45%.

Donor 69

Donor Virginia Retention Gift 69