Eric Jacobsen Blog

OCTOBER 23, 2013

Do you pay your employees more to smile, to make eye contact, or to add energy to their voices? Leadership Books Eric Jacobson on Leadership and Management Steve Curtin Customer Retention Customer Service' For example: How much does it cost to express genuine interest in customers or to anticipate their needs?

Service 78

Service Retention Leadership Attention 78

Eric Jacobsen Blog

SEPTEMBER 3, 2021

Do you pay your employees more to smile, to make eye contact, or to add energy to their voices? For example: How much does it cost to express genuine interest in customers or to anticipate their needs? Does it cost more to display a sense of urgency or to pay attention to detail?

Attention 52

Attention Sound Demonstration Voice 52

Eric Jacobsen Blog

AUGUST 2, 2014

Do you pay your employees more to smile, to make eye contact, or to add energy to their voices? Customer Feedback Customer Loyalty Customer Retention Customer Satisfaction Customer Service Customers Eric Jacobson on Leadership and Management Steve Curtin' Does it cost more to display a sense of urgency or to pay attention to detail?

Service 67

Service Retention Attention Sound 67

Eric Jacobsen Blog

OCTOBER 19, 2014

Do you pay your employees more to smile, to make eye contact, or to add energy to their voices? Customer Feedback Customer Loyalty Customer Retention Customer Satisfaction Eric Jacobson on Leadership and Management' For example: How much does it cost to express genuine interest in customers or to anticipate their needs?

Retention 57

Retention Attention Sound Demonstration 57

The Modern Nonprofit

APRIL 6, 2021

If you’re not already taking advantage of their generosity and knowledge, today is the day to start. In this blog, you’ll learn about: Annual Giving, Donor Retention, Major & Legacy Gifts, Online Fundraising, Boards & Leadership, Content Marketing, Social Engagement , Strategy & Management, and Culture & Values.

Bookmarking 98

Bookmarking Storytelling Nonprofit Social Media 98

Eric Jacobsen Blog

JULY 26, 2017

Do you pay your employees more to smile, to make eye contact, or to add energy to their voices? For example: How much does it cost to express genuine interest in customers or to anticipate their needs? Does it cost more to display a sense of urgency or to pay attention to detail?

Attention 40

Attention Sound Demonstration Voice 40

Eric Jacobsen Blog

OCTOBER 2, 2016

Do you pay your employees more to smile, to make eye contact, or to add energy to their voices? For example: How much does it cost to express genuine interest in customers or to anticipate their needs? Does it cost more to display a sense of urgency or to pay attention to detail?

Attention 40

Attention Sound Demonstration Voice 40

.orgSource

JANUARY 22, 2024

Member community and customer relationships Build trust and create meaningful connections by demonstrating that you are knowledgeable about audience preferences. When we view data through the lens of empathy it becomes a powerful magnet for retention and growth. These are several areas where you can promote growth and engagement.

Life 221

Life Digital Data Skills 221

ASU Lodestar Center

OCTOBER 30, 2013

Without a unified voice, it is difficult for an industry to truly make a difference on a grand scale. Once established in the field, the Certified Association Executive program is an option for refining your knowledge and adding prestige to your resume. ASAE University offers training and certificate programs both in person and online.

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Charity Arizona Associations Minnesota 58

EveryAction

MARCH 22, 2023

Welcome to another installment of Thursday Thoughts, a dedicated space for our friends in nonprofit sector leadership to reflect on reports, statistics, and other trends—because when our community shares knowledge, we can all do more good. Check out our last installment here ! For repeat donors, this rate is higher but still only 60%.

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Relationship Support Charlotte Retention 216

Connection Cafe

FEBRUARY 20, 2019

These new stands may be voiced at the CEO level, but they are quite often in response to issues brought forward by employees. Pro bono service is built on the concept of skill-sharing, as the pool of our combined and diverse knowledge can create a sum larger than its parts. Cross-Sector Leadership Development through Pro Bono Service.

Disaster 30

Disaster Skills Podcast Companies 30

NonProfit Hub

OCTOBER 20, 2015

He is also a regular speaker at nonprofit technology conferences and a public voice for Veterans in the Pittsburgh area. Leverage your knowledge to make an educated decision about the ideal gift range to ask for. Donor acknowledgment is the connective tissue between acquisition and retention. Retention rests on stewardship.

Gift 28

Gift Practice Organization Phase 28

Qgiv

MARCH 26, 2024

Free nonprofit resources offer your organization knowledge, strategic planning, and valuable data to help you accomplish your goals more efficiently. Enriched knowledge. These virtual resources provide a wealth of knowledge tailored to help you raise more funds. Enhanced outreach. Qgiv Fundraising Blog. Bloomerang Blog.

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Resource Raise Free Help 122

NonProfit Hub

FEBRUARY 24, 2016

Is our donor retention rate changing? Your organization’s voice has to be unified across the board whether it’s in print, online or in-person. The more knowledgeable your team is, the more confident they will be when representing your nonprofit. Does our organization’s vision need an update?

Nonprofit 28

Nonprofit Audience eBook Guide 28

Forj

JULY 5, 2017

The presenters will share their experiences synthesizing data from member surveys, censuses, and focus groups to develop member personas, as well as best practices for creating targeted messaging that raise awareness of membership benefits, encourage member participation, and increase retention. How to Write for Physicians.

New York 31

New York Leadership California Minneapolis 31

Connection Cafe

JULY 27, 2018

Writing about timely topics or even controversial ones establishes you as a trusted voice on healthcare issues. You can help individuals in your organization find their voices and manage their social presence. You never know where the next social media rock star will turn up.

Foundation 26

Foundation Donor Channel Marketing 26

EveryAction

OCTOBER 12, 2022

Welcome to another installment of Thursday Thoughts, a dedicated space for our friends in nonprofit sector leadership to reflect on reports, statistics, and other trends—because when our community shares knowledge, we can all do more good. Check out our last installment here !

Donation 159

Donation Donor Advocacy Gift 159

Museum 2.0

JUNE 24, 2010

Note that there was a research study at Hebrew University published in Curator last year about improving a nature center's tour engagement and content retention through exactly this technique.) This brought other voices into the tour, but more importantly, it modeled a potential interaction that we could have.

Museum 51

Museum Participatory Model Seattle 51

Allegiance Group

FEBRUARY 2, 2024

Digital marketing also promotes higher retention and engagement by establishing more donor touchpoints. Shorten wordy phrases, eliminate redundant expressions, remove filler words, and write in the active voice. How to Improve Donor Retention. Step up your donor retention efforts with these tips. Engaging visuals.

Digital 52

Digital Marketing Channel Nonprofit 52

Bloomerang

SEPTEMBER 12, 2021

And so I’m also the creator of an online course called the Marketing Anatomy of a Growing Nonprofit where we bring together all of our knowledge in this space to eight modules to really give you the full training that you need to be successful. You really need some knowledge. And then what’s your voice?

Results 83

Results Video Donation Fundraising 83

Forj

MAY 11, 2021

If your upcoming event has an educational focus, you can create a custom course for participants that supplements the event and allows them to deepen their knowledge in the issue area. Our upcoming virtual conference is the perfect opportunity to meet new people and gain more knowledge about our field.”

Mail 36

Mail Virtual Guide Associations 36

Bloomerang

JUNE 11, 2021

Nathan, he is another mentor and friend of mine who believes in knowledge and statistics and database. . And in terms of creating community, servant leadership is one of the best ways to create employee retention, positive experience, friendships at work, which is proven to be a sticky power that keeps people employed.

People 79

People Community Video Podcast 79

Eric Jacobsen Blog

NOVEMBER 16, 2010

Was the employees tone of voice pleasant and businesslike? GEN X Employees -- Like having their professionalism and growing knowledge valued. Was the phone answered after two rings or less? Did the employee use an appropriate greeting? Did the employee identify himself or herself by name? Make conversation with your team.

Service 40

Service Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

NOVEMBER 9, 2010

Talk in your normal voice. GEN X Employees -- Like having their professionalism and growing knowledge valued. Keep each blog posting under 500 words. End each post with a question that encourages dialogue with your readers. Post regularly. Shoot for at least three times each week. Use real language. Make conversation with your team.

Companies 44

Companies Effective Mentoring Kansas City 44