Connection Cafe

JANUARY 16, 2014

The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Nearly 3 out of 4 new donors never make a second gift.

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Retention email Donor eBook 45

Qgiv

JANUARY 24, 2024

The six pieces you need in your fundraising strategy How to create your fundraising strategy The six pieces you need in your fundraising strategy While no two nonprofits are alike, they all share common goals, like donor connection and retention , memorable fundraising events, and supportive partnerships.

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Practice Strategy Guide Fundraising 52

Connection Cafe

JANUARY 16, 2014

The 2014 Nonprofit Communications Trends Report was released last week and one of the more interesting findings was that donor retention remainsa lower priority. As my colleague Frank Barry mentioned, most nonprofits stink at donor retention. Nearly 3 out of 4 new donors never make a second gift.

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Retention email Donor eBook 40

Connection Cafe

JANUARY 6, 2014

In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%.

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Retention Donor Change eBook 55

Qgiv

JULY 30, 2021

Using an interactive dashboard, review your donor retention rate and suggestions from Bloomerang to improvement it. DonorPerfect seamlessly integrates with Qgiv to automatically store and organize donors’ gift information from your peer-to-peer campaigns. Double the Donation | Matching Gift Software. Platform Overview.

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Platform Fundraising Nonprofit Gift 98

Bloomerang

SEPTEMBER 4, 2018

Bottom line: gifts are the result of effective engagement. According to Roger Craver in his book Retention Fundraising , “The average nonprofit has a 60-70% chance of getting additional gifts from current donors, a 20-40% chance from a lapsed donor and a 2% chance from a prospect.”. Their customer retention rates dwarf ours.

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Donor Tips Retention Files 52

Connection Cafe

APRIL 3, 2014

We impact over 10,000 lives each year, and in 2013 we had a donor retention rate of 43% ( compared to 27% ). I’m not writing this post to tell you the ‘5 Sure Fire Ways to Increase Your Donor Retention’. So, what led to our above industry average donor retention rates? Not asking for a second gift unless asked.

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Retention Rate Donor Lesson 53

Qgiv

JANUARY 19, 2023

We’ve put together a handy eBook on choosing the best software for your nonprofit. Donor stewardship is the post-gift relationship-building process nonprofits use to retain and upgrade donors. Sending updates to the donor on what their gift accomplished is key to showing the impact their donation had on your nonprofit organization.

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Practice Fundraising Nonprofit Gift 52

Connection Cafe

JANUARY 19, 2014

In honor of the release of the newest npExperts ebook, Show the Love: Thoughtful Engagement to Retain Donors , this roundup all about retention. I mean, is it just me or is anyone else a little concerned that donor retention remains a lower priority for nonprofits across the industry? Donor retention. Have a look.

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Retention email Donor Tips 37

Qgiv

OCTOBER 11, 2022

The #GivingTuesday Ultimate Guide eBook has templates, calendars, and tips to help you get organized and make your Giving Tuesday a roaring success! In fact, over half of donors who watch nonprofit videos go on to make a gift! Once they’ve reached your donation form, you have to convince them to make a gift. Final thoughts.

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Giving Template Widget Social Media 52

Qgiv

FEBRUARY 20, 2024

DonorSearch, a nonprofit software, helps you screen donors to assess wealth indicators, philanthropic history, and affinity towards specific causes to help you identify potential major gifts. Check out this eBook to help you get started on your AI journey. You can also use AI to automate your database organization!

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Fundraising Nonprofit Analysis Donor 97

Connection Cafe

JUNE 22, 2017

Gift range chart : Utilizing a gift range chart is a great way to created focused, goal-oriented campaigns. In the newest npEXPERTS eBook, 10 of the brightest minds from across the nonprofit sector share their unique perspectives to help you create a culture of philanthropy. Want some quick donor retention advice?

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Resource Blackbaud Chart Retention 48

Qgiv

FEBRUARY 2, 2022

This can mean a lot to donors, especially if they’re going through a difficult time or need to know that their gift made a difference. A third way of showing some donor love is to send donors a donor appreciation gift. This undermines your entire donor love message and indicates that you only care about the next gift.

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Donor Virtual Hosting Template 52

Connection Cafe

JANUARY 21, 2014

Donor retention is an on-going conversation in our sector and any time it comes up, people start to panic. We all know what we have donor retention troubles. Donor stewardship is a great place to begin making changes that can impact your donor retention rates. Take a Cue from Major Gifts. On Twitter. .

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Story Donor Integration Storytelling 44

Qgiv

AUGUST 10, 2021

Matching gift grants or a matching gift integration. This can be accomplished through a private matching gift grant from major donors or a corporate partner. A matching gift grant ensures all donations up to the pledged matching donation amount are matched. Recurring gift support. Peer-to-peer event marketing.

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Software Tips Fundraising Virtual 52

Qgiv

JUNE 4, 2021

Even though the calls were simply to check in with donors and see how they were doing during a trying time, it also resulted in gifts. Focus on how their past gifts are still making a difference and give them opportunities to ask questions about your organization. This is any type of gift that isn’t financial! Scavenger Hunts.

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Virtual Ideas Guide Fundraising 69

Connection Cafe

JANUARY 17, 2014

The subject which I was asked to write about was donor retention and, seemingly, these two things should really have nothing in common. At its core, Wish You Were Here is really just about peoples’ inabilities to engage with one another, which is entirely relatable to the way in which donor retention is often approached.

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Donor Retention Detroit Blackbaud 37

Get Fully Funded

APRIL 21, 2022

Financial support: whether sponsorships, a matching gift program, or a workplace giving program (automatic deduction from paychecks), corporate partners can obviously bring a lot of financial support to your nonprofit. Donor retention requires a lot of work, and regardless of how well you do it, has to be offset with donor growth.

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Companies Nonprofit Collaboration Content 59

Connection Cafe

AUGUST 16, 2016

We all know that donor retention is a year-long process, right? The good news is December can be the “cherry on top” of a yearlong stewardship or donor retention program if you’ve paid attention to your communication. The right ways to inspire your donors to stick around: Talk about the impact their gifts helped you make.

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Retention Language eBook Brain 20

Connection Cafe

JUNE 30, 2017

From donor retention to nonprofit marketing to organizational leadership, every ebook is an invaluable resource. Next donor A receives an online acknowledgement of her gift, BUT the message is focused on protecting whales and dolphins. Did one message result in exponentially more gifts than any other, and if so, why?

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Integration Marketing Mail Channel 27

Nonprofits Source

APRIL 19, 2017

Here’s how one website uses an exit-intent popup to increase email subscriptions by 100% : ManyBooks , which provides free online eBooks, wanted to implement a solution that would grow their email list. That’s a 500% increase over a one-time gift, assuming the donor gives monthly for an entire year.

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Ideas Donation Online Strategy 111

Connection Cafe

JULY 30, 2015

It’s true, donor retention is still at an all-time low and every organization should spend more time on the stewardship and cultivation of donors (steward all levels of donors, don’t neglect the bread & butter of your annual fund), but there is this very valuable group of individuals that are waiting for a reason to give.

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Database eBook Conversation Audience 20

Qgiv

JANUARY 20, 2022

For retention-minded fundraisers with a strong donor cultivation plan in place, the early days of a new calendar year might even be busier than any day in November and December. They may have made their first gift or their 20th. Was it above or below your average gift size? Reason for Giving: What do they care about?

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Donor Retention Gift Calendar 83

Connection Cafe

JANUARY 11, 2017

I am excited to present on the topic of retention, repeat gifts, and stewardship. Analytics Driven Fundraising eBook. It may be tempting to buy data, but what will you DO with that data to make it a smart investment? In February, Blackbaud will host a series of webinars to cover the Luminate Online Benchmark Report.

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Benchmark Online Analytics Beginner 20

Neon CRM

MAY 31, 2023

You work long hours and spend a ton of resources getting new donors in the door, only to then see them never make a second gift, leaving you right back where you started. Understanding the Donor Journey Donor Acquisition Donor Retention Donor Stewardship How to Communicate With Your Donors Donor Data Management 1. Sound good?

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Donor Management Guide Retention 52

Qgiv

MARCH 26, 2024

Use Bloomerang’s blog to learn expert insight into donor retention, volunteer management, fundraising, and more. This blog can keep you up to date on matching gift best practices. Take advantage of Qgiv’s resource library for free fundraising eBooks and templates. Ask An Expert Archives. Nonprofit Tech for Good. Qgiv Resources.

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Resource Raise Free Help 122

Bloomerang

OCTOBER 16, 2023

Bloomerang’s segmentation eBook can provide more insight into smart ways to segment your database if you’re just getting started. When it comes to requesting a donation, your donor database should keep track of potential major gift opportunities. They might use different marketing messages and imagery to appeal to each group.

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Database Donor Guide Software 80

Connection Cafe

DECEMBER 8, 2014

While organizations focus on their development goal and raising money through major gifts, events, direct mail, grants and online, we continue to see a lack of focus on stewardship and retention. Every organization needs to increase their investment in stewardship and retention. This article was originally published on Hilborne.

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Retention eBook Donor Offline 49

Connection Cafe

MAY 20, 2020

Some organizations who have been hesitant to be all-in on recurring giving are pivoting and adjusting strategies to tell donors that now is the time to shift to a monthly gift. When you believe that, the gifts will come. You want to look at these questions: How are you doing on first year donor retention?

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Fundraising Survey Analytics Retention 49

Neon CRM

MAY 18, 2023

Neon CRM gives you the tools to automate receipts and thank-you emails once donors submit a gift online. For large gifts, you should add another form of outreach like a phone call or direct mail. Demonstrate Impact A few weeks or a month after someone has given, send them a message demonstrating the impact that their gift has had.

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Raise Strategy Help Fundraising 98

Connection Cafe

JANUARY 23, 2014

In my weekly coaching email I wrote about the single biggest donor retention mistake I see new nonprofit leaders making. You Might also like: The 7 Keys to a Donor Retention Strategy Full of Thanks. From Year 1 to Year 2: The Importance of Retaining First Gifts. 9 Underutilized Emails that Improve Donor Retention.

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Donor Retention eBook Attitude 36

Bloomerang

FEBRUARY 1, 2022

So there’s actually an eBook they wrote on donor acquisition. So their last gift could have been, you know, last year, but unfortunately, not this year, right? So that’s going to be the very first way to identify them in your database is to look at when was their last gift. We got connected last year.

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Donor Disaster Gift Puerto Rico 60

Connection Cafe

SEPTEMBER 16, 2014

It also happens to be the top driver of online donations , generating 35% of gifts. If your list is 14,000 people, you could expect 10 gifts per email. So you can send one email and get 10 gifts, or you can send four emails and expect 40 gifts. can boost retention rates on your next campaign). Check out the eBook!

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Design Raise Fundraising Mobile 53

Connection Cafe

MARCH 4, 2014

Read more from Marc by downloading the npEXPERTS ebook and by following him on Twitter. You can’t expect your sustained giving program to work if you don’t commit to keeping your donors around beyond the first gift. Want to hear about what Marc’s got to say on donor retention? The answer might surprise you. The Bottom Line.

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Giving Model eBook Attitude 42

Bloomerang

OCTOBER 29, 2021

” Yes, one of my favorite topics, not just peer-to-peer fundraising, but also peer-to-peer retention. And we’ll actually send you after this a copy of an ebook that Steven and some of the Qgiv folks worked on that talks pretty in-depth about retaining peer-to-peer participants and donors. You can ask them to volunteer.

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Donor Video Fundraising Strategy 107

Connection Cafe

AUGUST 29, 2014

For gifts of significance send handwritten thank you notes. For major gifts, set up face to face visits. Check out our newest eBook! ). We decided to contact companies that gave major gifts or ran giving campaigns and offer to come out and say thank you. You can engage the local offices in this project. Photo Cred.

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Donor Disaster Challenge Hurricane 47

NonProfit Hub

AUGUST 25, 2015

Gift amount. For more help keeping your donor database clean and useful, download my free eBook Data That Changes The World – Your Guide to Building, Maintaining & Leveraging an Effective Nonprofit Database! Here are some examples: Giving. Cost of acquisition. Lifetime value. Cash/check vs. direct withdrawal. Frequency of giving.

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Database Data Donor eBook 28