Museum 2.0

SEPTEMBER 18, 2013

This August/September, I am "rerunning" popular Museum 2.0 Originally posted in April of 2011, just before I hung up my consulting hat for my current job at the Santa Cruz Museum of Art & History. I''ve spent much of the past three years on the road giving workshops and talks about audience participation in museums.

Museum 45

Museum Question Participatory Evaluation 45

Museum 2.0

MAY 21, 2014

I''ve now been the executive director of the Santa Cruz Museum of Art & History for three years. We talk a lot at our museum about empowering our visitors, collaborators, interns, and staff by making space for them to shine. Participatory work can be very labor-intensive. They are still problems. We have to fix them.

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Museum Director History Teen 49

Museum 2.0

DECEMBER 29, 2009

It's my "artistic rendering" of one of the most inspirational participatory projects I know of--the Bibliotheek Haarlem Oost book drops. This brilliant design allowed patrons to create new knowledge about the books in the library while only slightly adjusting their book-returning behavior.

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Participatory Project Library Netherlands 40

Museum 2.0

MARCH 16, 2009

I’ve had it with museums’ obsession with open-ended self-expression. When I talk about designing participatory experiences, I often show the above graphic from Forrester Research. And yet many museums are fixated on creators. Museums see open-ended self-expression as the be-all of participatory experiences.

Participatory 44

Participatory Experiment Museum Teen 44

Museum 2.0

OCTOBER 29, 2010

This question is a byproduct of the reality that most participatory projects have poorly articulated value. When a participatory activity is designed without a goal in mind, you end up with a bunch of undervalued stuff and nowhere to put it. The project is designed to scale. What's the "use" of visitors' comments?

Participatory 48

Participatory Music Project Video 48

Museum 2.0

OCTOBER 15, 2009

Over the past year, I've noticed a strange trend in the calls I receive about upcoming participatory museum projects: the majority of them are being planned for teen audiences. Why are teens over-represented in participatory projects? Teens are a known (and somewhat controllable) entity.

Teen 24

Teen Participatory Experiment Museum 24

Beth's Blog: How Nonprofits Can Use Social Media

SEPTEMBER 8, 2016

Last week I was honored to be a counselor at Museum Camp , an annual professional development event hosted by the Santa Cruz Museum of Art & History (MAH). Nina Simon, the executive director of the museum, is an expert in participatory design and fantastic facilitator.

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Causes Change Museum Social 50

Museum 2.0

APRIL 4, 2012

Museums have been grappling with this question for years ( here's a 2007 roundup of such projects ), most aggressively in zoos and natural history museums where staff hope to inspire conservation and in history/concept museums that focus on civic engagement and activism. No small task for a museum exhibition.

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Story Participatory Museum History 47

Museum 2.0

APRIL 25, 2011

I've spent much of the past three years on the road giving workshops and talks about audience participation in museums. The Museum 2.0 In 2008 and 2009, there were many conference sessions and and documents presenting participatory case studies, most notably Wendy Pollock and Kathy McLean's book Visitor Voices in Museum Exhibitions.

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Question Participatory Museum Evaluation 49

Museum 2.0

JULY 12, 2011

Ready for a math problem? A museum holds a free program in a semi-public space. Last weekend, my museum did a little pilot of a new program, Downward Draw. We held a free yoga class in the plaza outside the museum and invited artists to come and draw/paint the yoga-doers in motion. How many people participated?

Participatory 41

Participatory Museum Measure Activities 41

Museum 2.0

SEPTEMBER 22, 2009

What does the word "participatory" mean to you? The various definitions of participatory projects can lead to confusion and misunderstandings. Participation in science research is a good basis on which to develop a framework for participatory models because it is based on a consistent scientific process with many steps.

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Public Research Participatory Report 36

Museum 2.0

FEBRUARY 29, 2012

Last month, MAH curator Susan Hillhouse and I sat down and wrote an exhibition philosophy for our museum. Here's the short version (read the whole thing here ): The Museum of Art & History is committed to creating exhibitions that inspire our diverse audiences to engage deeply with contemporary art and Santa Cruz County history.

Museum 38

Museum Artist Participatory History 38

Museum 2.0

JULY 15, 2010

Dear Museum 2.0 My book, The Participatory Museum , has done incredibly well so far, but there's a problem: the interactive components aren't working. My book, The Participatory Museum , has done incredibly well so far, but there's a problem: the interactive components aren't working.

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Participatory Chapter Museum Case Study 32

Museum 2.0

JULY 2, 2009

How would you design a recommendation system for a museum? When it comes to museums, recommendation systems are a natural solution for the problem of the customized tour. When it comes to museums, recommendation systems are a natural solution for the problem of the customized tour.

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System Design Movie Museum 22

Museum 2.0

NOVEMBER 16, 2010

How do you find your way around a multi-faceted museum? I spent some time playing with this question last week at the Milwaukee Art Museum, a large general museum that is moving toward redesign of the permanent galleries. I was there for a think tank about the reinstallation along with a handful of designers and academics.

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Experiment Lesson Learning Museum 44

Museum 2.0

NOVEMBER 7, 2010

Last week marked four years for the Museum 2.0 People--especially young folks looking to break into the museum business--often ask me how I got here. Ed Rodley recently wrote a blog post about museum jobs entitled "Getting Hired: It's Who You Know and Who Knows You." This seems like an appropriate time to share the story.

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Museum Boston Participatory Job 52

Museum 2.0

APRIL 29, 2015

These are the slides and notes for the talk I gave at the American Alliance of Museums conference on Monday, April 27 about the Santa Cruz Museum of Art & History. When I became the director of the Santa Cruz Museum of Art & History four years ago, I took this work with me. They talked about community building.

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Build Community Museum Artist 20

Museum 2.0

MARCH 28, 2008

Museums (and libraries) are trusted sources of information. In February 2001, AAM commissioned a study about the trustworthiness of museums and found that "Almost 9 out of 10 Americans (87%) find museums to be one of the most trustworthy or a trustworthy source of information among a wide range of choices.

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Participatory Museum Teen Voice 20

Museum 2.0

MAY 3, 2017

This is the ninth in a series of posts on the Santa Cruz Museum of Art & History ( MAH )'s development of Abbott Square , a new creative community plaza in downtown Santa Cruz. Studying engineering taught me to think like a designer: state the problem, brainstorm, test, iterate. We develop the ideas. We develop the projects.

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Develop Artist Participatory Blended 20

Museum 2.0

JUNE 22, 2009

I'm working on a personal project (slowly) to open a cafe/bar venue that is also a design incubator for participatory exhibits. My goals are two-fold: to develop a dynamic, creative, social platform for my community and to distribute its successful elements to other civic learning institutions (museums, libraries, community centers).

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Action Ideas St. Louis Museum 31

Museum 2.0

MAY 5, 2009

I just returned from the American Association of Museums (AAM) annual meeting in Philadelphia. I led two sessions, one on visitor co-created museum experiences, and the other on design inspirations from outside museums. what is the value of the exhibition experience to non-participants, that is, regular museum visitors?

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Slides Participatory Museum Children 20

Museum 2.0

JUNE 12, 2012

--Helene Moglen, professor of literature, UCSC After a year of tinkering, the Santa Cruz Museum of Art & History is now showing an exhibition, All You Need is Love , that embodies our new direction as an institution. This post focuses on one aspect of the exhibition: its participatory and interactive elements.

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Participatory Museum Blackboard Game 51

Museum 2.0

OCTOBER 29, 2009

Last week, Jim Richardson and I hosted MuseumNext , a 24-hour workshop for museum professionals focused on bringing new, wild museum projects into the world. We also ended the entire event with one of my favorite exercises, the Exquisite Corpse game, in which participants co-created comics of their craziest museum dreams.

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Facilitation Reflection Museum Participatory 32

Museum 2.0

MARCH 21, 2011

This expresses itself most powerfully in museums when we talk about building relationships with visitors over time. But museums are one-night stand amnesiacs in the relationship department. This is terrible, both for the visitor and for the museum. And for most institutions there's no practical solution to the problem.

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Relationship Museum Game Personal 46

Museum 2.0

JULY 10, 2018

The museum was in huge financial trouble. But I also had a more immediate problem: I had no idea how to lead a staff meeting. My expertise was on inviting strangers to participate in public settings like museums. I remember the first staff meeting I ever ran. I had just started at the MAH as the new executive director.

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Hosting Arts Help Museum 31

Museum 2.0

NOVEMBER 6, 2012

I'm thrilled to share this brilliant guest post by Marilyn Russell, Curator of Education at the Carnegie Museum of Art. In a straightforward way, Marilyn explains how her team developed a participatory project to improve engagement in a gallery with an awkward entry. It is great to feel more of a part of the museum!" "All

Museum 45

Museum Arts Problem Design 45

Museum 2.0

AUGUST 3, 2009

Last month, the Christian Science Monitor published an article entitled, "Museums' new mantra: Connect with community." It took me a couple weeks (and various museum blog responses ) to realize what bugs me about this article--it treats "connecting with community" as a marketing ploy, a "mantra" rather than a mission.

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Community Museum San Diego San Francisco 22

Museum 2.0

MARCH 24, 2010

This is the third in a four-part series about writing The Participatory Museum. This post covers my personal process of encouraging--and harnessing--participation in the creation of The Participatory Museum. As the participatory content review progressed well, I started looking for other ways for people to help.

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Participatory Museum Process Experiment 33

Museum 2.0

FEBRUARY 22, 2012

What happens when a formal art museum invites a group of collaborative, participatory artists to be in residence for a year? Will the artists ruin the museum with their plant vacations and coatroom concerts? But for museum and art wonks, it could be. Will the bureaucracy of the institution drown the artists in red tape?

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Artist Museum Project Public 39

Museum 2.0

SEPTEMBER 8, 2008

Today, the Luce Center at the Smithsonian American Art Museum (SAAM) is launching what they claim is the first ever alternate reality game (ARG) in a museum. Why would an art museum create an ARG? And the "stuff" of the game is real stuff, artifacts created by players and sent to the museum. To expand their audiences.

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Game Museum Arts Alternative 20

Museum 2.0

SEPTEMBER 21, 2016

This problem isn't unique to Temple Contemporary. But there are two big problems with this approach: It's easy to get caught in the hamster wheel of delivering products to audiences. I wouldn't have drunk from the cup made from Pennsylvania oil field shale or read the book about the funeral they held for a row house.

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Process Share Philadelphia Arts 20

Museum 2.0

JUNE 24, 2015

I’ve always been inspired by the creative ways the Brooklyn Museum uses technology to connect visitors to museum content. To learn more, I interviewed Brooklyn Museum project partners Shelley Bernstein, Vice Director of Digital Engagement & Technology, and Sara Devine, Manager of Audience Engagement & Interpretive Materials.

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Museum Arts Interview Test 20

Museum 2.0

SEPTEMBER 29, 2010

Now, after attending with museum friends from around the country, I'm hooked. Unlike most museum experiences, where people quietly absorb the work in a room, people were very comfortable pulling each other to specific pieces and extolling their merits or less inspiring qualities. Very few wrote in typical museum or even gallery-speak.

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Arts Experiment Artist Social 52

Museum 2.0

JUNE 2, 2010

This year, the American Association of Museums annual conference was in Los Angeles (my hometown). I hosted two sessions, one on design for participation and the other on mission-driven museum technology development. Design for Participation Is there any better ingredient for a successful conference session than a banjo?

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Slides Museum Los Angeles San Jose 22

Museum 2.0

OCTOBER 8, 2008

I have a lot of conversations with people that go like this: Other person: "So, you think that museums should let visitors control the museum experience?" Other person: "But doesn't that erode museums' authority?" If the museum isn't in control, how can it thrive? Me: "Sort of." and my emphatic response is YES.

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Authoring Platform Museum YouTube 42

Museum 2.0

SEPTEMBER 4, 2008

How many museums have stacks of comment books that are only culled for the gushing quotes that belong on annual reports? Many staff react against this, saying that curation is the museum's job and shouldn't be reduced to a popularity contest. Many museums claim to be (or desire to be) accountable to their local communities.

Museum 20

Museum Participatory Evaluation Chapter 20

Museum 2.0

OCTOBER 7, 2009

Every time a colleague tells me her museum has just hired a "community person," a part of me cringes. When community managers are the sole masters of their own dominions, two problems arise. When community managers are the sole masters of their own dominions, two problems arise. This is a problem.

Community 40

Community Management Museum Aggregator 40