Bloomerang

JANUARY 7, 2022

A Guide to Donor Retention. What is Donor Retention? If you’re a fundraiser or nonprofit development professional, you’ve likely heard the term “donor retention.” But what is donor retention? Quite simply, donor retention is a measure of how many donors continue to donate to your organization.

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Retention Donor Guide Rate 86

Bloomerang

MAY 10, 2022

Every member of your nonprofit team already knows how to build strong relationships with friends, co-workers, family members, significant others, and more. Magic happens when you build those kinds of relationships with your prospects and donors. We’ll explore: How does donor stewardship impact donor retention?

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Relationship Donor Build Tips 98

DNL OmniMedia

MAY 13, 2021

Guest post blog submitted by: GivingMail, a leading provider of direct mail solutions. Creating a marketing campaign might sound simple enough, but implementing a proper strategy with a multi-channel approach is easier said than done. Here are three ways you can do this: Build long-term donor relationships. Let’s dive in!

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Mail Integration Digital Strategy 52

The Modern Nonprofit

MARCH 26, 2024

By using cause-specific language that clearly conveys the urgency of needs on the ground, you can compel donors to take immediate action through their communications across channels. Segmenting new donors based on demographics, interests and preferred channels can enable more personalized outreach. This builds a connection.

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Support Donor Community Retention 52

NetWits

JUNE 13, 2011

If we are to tackle this situation (and improve the retention rates of all supporters) we need to look again at our websites and ask ourselves if they give donors what they want? on the NTEN Blog , NTEN’s Holly Ross writes: “For those of you waiting for the direct-mail death toll, it looks like you’ll be waiting a while longer.

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Channel News Mail Blogger 118

EveryAction

SEPTEMBER 2, 2022

Texting is a unique channel because it’s immediate; it’s useful for sharing information and links to websites; and most of us carry it around with us in our pockets. Mobile messaging is becoming an increasingly popular communication channel for nonprofits. Why should nonprofits use mobile messaging?

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Mobile Digital Fundraising Advocacy 130

Neon CRM

AUGUST 18, 2023

Your plan should include your campaign’s messaging, theme, channels, and follow-up plan, for starters. For templates you can use to set up a welcome series for new donors and tips for donor retention, check out The Fundraiser’s Guide to Welcome Series. Ask questions like: Have donors responded better to email over direct mail?

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Campaign Giving Tips Mail 98

sgEngage

NOVEMBER 15, 2022

At this year’s virtual bbcon, Ashley Thompson (Managing Director, Blackbaud Institute) and Lawrence Henze (Analytics Architect, Senior Principal, at Blackbaud) expanded on the data and insights from this report to offer a roadmap to build a strategy for resiliency. Your communications shouldn’t be “one-size-fits-all.”

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Build Strategy Blackbaud Philanthropy 73

Nonprofit Tech for Good

JANUARY 13, 2020

Once you’ve thanked your donors , you can add another call-to-action to the page that will encourage them to continue engaging with your organization and help build a lasting relationship. Include links to your active social media channels like Facebook, Twitter, Instagram, and YouTube. 4) Add to Mailing List.

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Action Donation Mobile Social Media 333

Allegiance Group

APRIL 15, 2024

Developing a digital donor acquisition strategy takes a similar approach to direct mail. It starts with a detailed analysis of your donor base, including average gift size, retention rates, and cost per acquired donor. Then, once you understand your audience members and which strategies resonate with them, you can build a strategy.

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Fund Donor Strategy Search 52

Nimble AMS

APRIL 20, 2022

One of the simplest ways to boost volunteer engagement and retention at your association is to have leadership create meaningful connections with volunteers. As you develop your volunteer program, members become association ambassadors, helping to build public trust in your organization. . Volunteers bring association awareness.

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Associations Volunteer Benefit Retention 131

Bloomerang

MAY 26, 2021

This is the step where you determine which channel you will use to acquire donors. While some advice may suggest starting with determining a channel, the reality is, if you want the best results, you need to know who your audience is FIRST—and let that drive your decision about which channel you think they will respond to. .

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Program Donor Tips Channel 121

Get Fully Funded

JUNE 14, 2023

Consider your communication channels. Consider which types of communications result in higher engagement and which channels these communications take place through. Ask your donors which channels they would prefer your nonprofit use to reach out to them. Phone call. Social media. Implement donor segmentation.

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Communication Personal Donor Nonprofit 59

Neon CRM

NOVEMBER 17, 2023

This strategy will encompass tailored activities, communication channels, and personalized interactions aimed at making their members more satisfied and encouraging them to contribute to the organization’s mission. Ultimately, the goal of a membership engagement strategy is to improve member retention.

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Strategy Measure Social Media Metrics 98

Allegiance Group

JANUARY 23, 2023

And, like new donor acquisition and donor retention, donor re-engagement after a lapse takes effort. A series of letters, well-timed telemarketing efforts, and email reminders all work well for retention efforts. Use a multi-channel approach to re-engage lapsed donors Think beyond the appeal letter.

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Donor Mail Retention History 52

Get Fully Funded

JANUARY 24, 2024

The work you do wouldn’t be possible without the generous support of your donors, so it’s vital that you work to build genuine relationships that inspire them to continue giving. Use email automation alongside other channels like social media, text, and direct mail to get the best results.

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Relationship email Donor Wisconsin 59

Bloomerang

AUGUST 21, 2023

Craft personalized thank-you messages and updates to strengthen relationships with donors and enhance donor retention. Diversify fundraising channel s: The report documents shifts in donor behavior and preferences. Further, many capital campaigns overlook the need for reserve funds to maintain the new or renovated building.

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Action Report Practice Fundraising 75

Pamela Grow

SEPTEMBER 14, 2023

Creative Deviations, How you can infuse your story-telling, fundraising and direct response with more creativity by John Lepp For years, my go-to bible for direct response was Denny Hatch’s Million Dollar Mailings. What I can tell you is that you’ll be thinking differently about every aspect of your next mailing.

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Game Fundraising Storytelling Press 59

Bloomerang

JULY 5, 2021

Do you know what your retention rates are or how to increase donor loyalty? The sorry state of donor retention has been a topic of discussion for at least the past decade, since the Fundraising Effectiveness Project Report began collecting data. Yet too many nonprofits still don’t prioritize donor retention strategies. .

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Donor Strategy Retention Relationship 141

Bloomerang

AUGUST 30, 2021

The Fundraising Effectiveness Project (FEP) noted that while 2020 saw an overall increase in giving, that year’s donor retention rate dropped by 4.1 Per the FEP , donor retention rates (which have been falling at least since 2006, the first year of the FEP) continued to fall last year. drop from the 2019 rate of 45.4%. .

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Donor Giving Retention Gift 102

Get Fully Funded

OCTOBER 7, 2021

Focus on volunteer retention. However, if your nonprofit lacks the canvassing tools necessary for traditional advocacy outreach, you can still reach supporters through multi-channel fundraising. Direct mail. Traditional mail does still have a place in advocacy campaigns. Focus on volunteer retention.

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Advocacy Strategy Nonprofit Volunteer 59

Neon CRM

MAY 16, 2024

For example, Neon CRM users can create groups based on gift size, initial donation type (online, direct mail, or in person), their level of engagement (one-time donation versus recurring donors, for example), or the campaign that prompted their gift. Also, remember to include information about the different channels where they can donate.

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Donor Chicago Gift Children 95

The Modern Nonprofit

APRIL 18, 2023

choose appropriate channels Ensure you’re using the communication channels preferred by each audience segment. This may include email , direct mail, social media , phone calls, or in-person events. Optimize content for each channel: Tailor your messaging and content to suit the format and style of each channel.

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Guide Donor Fundraising Social Media 52

Allegiance Group

MAY 18, 2023

Developing a digital donor acquisition strategy takes a similar approach as direct mail, starting with a detailed analysis of your donor base, including average gift, retention rates, average gift, and if you have done previous online fundraising campaigns, cost per acquired donor. Use social media to drive traffic to your website.

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Digital Practice Donor Strategy 52

M+R

FEBRUARY 5, 2021

And so, too often, the magic of mid-level giving is lost, especially in digital channels. And, unfortunately, the reverse is also true—what seems like a minor drop-off in your mid-level acquisition or retention rates can create enormous drag on your revenue. . Finding your audience part 2: matching to digital marketing channels.

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America Digital Audience Channel 105

sgEngage

APRIL 10, 2023

For example, if you discover your donor retention rate is falling, you can focus on donor stewardship in the months leading up to Giving Tuesday to boost retention. To expand your audience, consider how you can take a multi-channel marketing approach. Explore advertising opportunities such as: Your email newsletter.

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Demographics Retention Donor Research 77

Bloomerang

MAY 15, 2023

The data in your CRM can help you raise more money, improve your donor retention, and even attract new supporters to your cause. Build Supporter Journeys A supporter journey is the series of interactions a supporter has with your organization. Your nonprofit CRM is much more than a storage space for addresses and phone numbers.

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Data Gift Relationship Interaction 98

Bloomerang

MAY 31, 2022

Whether you’re looking to take an improved approach to your existing strategy or design a new plan from scratch, this guide will steer you through the process of building a fundraising strategy. 10 steps to build your fundraising strategy. So, how can you build a fundraising strategy that incorporates these six critical elements?

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Strategy Develop Fundraising Nonprofit 106

Bloomerang

APRIL 5, 2021

Having the lifetime value of a donor at your fingertips helps you confidently justify spending money to acquire new ones, especially if you can crack donor value by channel. . How good is our overall retention? Maximize your ‘inner circle’ and consider recruitment events or a small, targeted mailing . of gifts per year x Avg.

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Donor Mail Gift Files 106

Allegiance Group

JUNE 7, 2023

In this guide, we’ll explore the basics and best practices you can follow to retain existing donors, get them reinvested in your cause, and build stronger donor connections: 3 Individuals and Organizations to Ask for Donations 10 Ways to Get Donations for Your Fundraiser How Can Nonprofits Get Donations for a Fundraiser?

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Donation Practice Fundraising Gift 52

DipJar

AUGUST 6, 2021

Volunteer Retention. Post your volunteer opportunities on several different channels, from social media to your website to email newsletters. By investing as much energy into volunteers as they invest into your cause, you can build a strong, mutually beneficial partnership. . Volunteer Retention. Volunteer Recruitment.

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Volunteer Program Management Retention 98

Bloomerang

AUGUST 7, 2023

It’s the reason so many donor programs have retention rates representing three steps forward, two steps back. If they made an offline gift, mail a personalized thank you letter within 48 hours. Some organizations send this to their entire mailing list annually or biannually. Think of Sisyphus trying to roll that ball up a hill.

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Gift Donor Time Mail 71

Candid

FEBRUARY 28, 2023

So think about how you can use this time of year to focus on donor stewardship and relationship-building. Mailing thank-you, birthday, or holiday cards, signed by your staff or volunteers. This multi-channel approach not only helps diversify your funding streams.

Ideas 83

Ideas Fundraising Linkedin Local 83

DNL OmniMedia

DECEMBER 15, 2020

Perhaps the most important of the nonprofit email marketing campaign types, a welcome series is a type of email campaign that begins building the relationship between brand new supporters and your mission. Retention Campaigns. Donor retention is an ongoing challenge for nonprofit professionals. Additional marketing channels.

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email Guide Marketing Online 52

CauseVox

NOVEMBER 23, 2021

As you build out your appeal, think of the tools, stories, and language your fundraisers might need, and put this together in a toolkit to make sure it’s as easy as possible for them to fundraise on your behalf. A Great Year-End Fundraising Appeal Sets You Up For Donor Retention.

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Fundraising Articulate Audience Story 79

CauseVox

NOVEMBER 18, 2021

Don’t Skip Direct Mail. During the Year-End Fundraising Fair session, “Direct Mail In The Digital Age” nonprofit coach Kelly McLaughlin shared that over her 12+ years of experience, she has found that direct mail is still an effective fundraising tool, especially as part of your year-end appeal. .

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Fundraising Social Media Sponsor Mail 79

Allegiance Group

MAY 1, 2024

Your nonprofit can have your best year-end campaign by incorporating data-driven planning, tapping into overlooked segments, crafting impactful storytelling strategies, maximizing digital fundraising channels, and cultivating donor fundraising and stewardship throughout the year. Keep reading to find out more! #1

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Campaign Guide Fundraising Storytelling 52