Eric Jacobsen Blog

MAY 20, 2019

My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints. First, for effective customer service via the phone : Verbalize what you are doing – explain to your customer what you are doing throughout the phone contact.

Training 40

Training Train Service Attitude 40

Eric Jacobsen Blog

MAY 20, 2018

My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints. First, for effective customer service via the phone : Verbalize what you are doing – explain to your customer what you are doing throughout the phone contact.

Service 48

Service Training Train Attitude 48

Get Fully Funded

JUNE 15, 2010

Were not responsive to client requests and phone messages. Had negative attitudes. Through this research it was learned that my client was violating virtually every leadership communication mistake. To simplify the project I categorized them into “The 7 Deadly Sins of Organizational Leadership Communication.”.

Leadership 45

Leadership Communication Attitude Environment 45

Eric Jacobsen Blog

JULY 27, 2018

My favorite parts of the book include Evenson’s techniques for effective customer service via the phone and for properly responding to customer complaints. First, for effective customer service via the phone : Verbalize what you are doing – explain to your customer what you are doing throughout the phone contact.

Service 40

Service Training Train Attitude 40

Neon CRM

MAY 12, 2023

Of course, you should include: The appropriate contact person’s full name A phone number An email address The address of your organization’s offices Your member may already know how to access your team, but there’s no harm in going over these necessary details once more. As always, we thank you for your continued dedication to our cause.

Template 98

Template Free Guide Application 98

Get Fully Funded

NOVEMBER 22, 2021

Over time, this attitude will become second nature. Establish a culture of personal gratitude at your nonprofit As you become more aware of the positive effects of personal gratitude in your own life, you will be more able to establish the same attitude with your staff, board, and volunteers. Stop playing the comparison game.

Personal 119

Personal Practice Journal Fundraising 119

Beth's Blog: How Nonprofits Can Use Social Media

NOVEMBER 12, 2015

Help the facilitator understand who is the room at the beginning (demographics, experience, attitudes, knowledge about the topic) – a quick and dirty participant assessment. Help participants self-assess their skills or attitudes by seeing aggregate data on the screen together and have it be catalyst for reflection.

Poll 50

Poll Technique Group Tools 50

Eric Jacobsen Blog

MARCH 7, 2017

Warm up to change your energy and attitude. Improvisers warm up before everything because we understand that (unlike the weather) our energy and attitude are choices, which can easily be adjusted to influence the people around us.

Business 40

Business Attitude Brain Technique 40

Bloomerang

MAY 17, 2021

One of my favorite thinkers and writers about organizations and leadership is Peter Drucker. And your attitude will be contagious. Thus, in an organization, no basic functions, departments, or objectives exist independently of one another.”. He is the one to whom the “ culture eats strategy for breakfast ” quote is attributed.

Culture 125

Culture Philanthropy Facilitation Job 125

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 17, 2011

In the end, it comes down to leadership. Monitors feedback from target audience in real time but balances with trend or survey data. Documents quantitative results against goals and value when asked by senior leadership. It has to do with leadership. What is needed for nonprofit organizations to make this shift?

Culture 115

Culture Data Measure Social Media 115

Eric Jacobsen Blog

DECEMBER 28, 2021

Then my phone rings, and I’m looking at it, and I’m being distracted from my distractions! I’m proof that this attitude can succeed. You can bet I’m going to spend those 20 years getting to be the best at something instead of phoning it in and whining. You can’t phone it in. I’m living Instagram’s dream, right?

Game 52

Game Los Angeles Life Course 52

Qgiv

JANUARY 13, 2022

Simple volunteer jobs may include having someone help answer the phone or employing day-of event helpers to assist with handing out t-shirts or waters to 5k participants. Complex volunteer roles may call for more leadership, networking, and organizational duties, such as serving as a committee member or event chair.

Volunteer 52

Volunteer Management Help Tips 52

Eric Jacobsen Blog

APRIL 7, 2021

Then my phone rings, and I’m looking at it, and I’m being distracted from my distractions! I’m proof that this attitude can succeed. You can bet I’m going to spend those 20 years getting to be the best at something instead of phoning it in and whining. You can’t phone it in. I’m living Instagram’s dream, right?

Game 52

Game Life Los Angeles Course 52

Eric Jacobsen Blog

SEPTEMBER 27, 2019

Then my phone rings, and I’m looking at it, and I’m being distracted from my distractions! I’m proof that this attitude can succeed. You can bet I’m going to spend those 20 years getting to be the best at something instead of phoning it in and whining. You can’t phone it in. I’m living Instagram’s dream, right?

Game 40

Game Life Teach Los Angeles 40

Connection Cafe

OCTOBER 8, 2020

And frankly, if we don’t effectively bridge this disconnect, your leadership could be making unfounded assumptions and decisions about donors and fundraising that may put your organization at serious risk. . You simply won’t find out if they prefer phone or video unless you ask. . The key here is to give you r donors a choice!

Gift 37

Gift Camera Donor Canada 37

Neon CRM

MAY 18, 2023

Common channels include email, direct mail, social media, phone calls, your website, etc. Your nonprofit can produce QR codes that store your organization’s website or donation page; when someone scans the QR code using the camera function on their smartphone, the code will open that page on their phone.

Raise 98

Raise Strategy Help Fundraising 98

Connection Cafe

APRIL 23, 2020

You may be struggling to understand why it seems that leadership didn’t prepare for these eventualities. You build a stronger bond than on the phone. In fact, lengthy phone calls that move the relationship forward should count as visits now. Note: a few of my donors still requested to use the phone only.

Donor 44

Donor Tips Module Mississippi 44

Bloomerang

JULY 2, 2021

In the last two years, I have secured more asks using a virtual platform versus email or phone. I have gotten to the point that I do not make phone calls. Now, in the beginning of my career, I was always on the phone. See, we’re talking 15 years ago, so I was always on the phone. My cell phone. Expression.

Virtual 119

Virtual Communication Video Newsletter 119

Eric Jacobsen Blog

MARCH 27, 2018

If it becomes clear that being lazy and uninspired is all you need to keep your job, it will quickly become the default attitude around the office. Purpose and happiness aren’t handed out by the boss like free lunch or a company cell phone. Millennials well remember which teachers pushed you and which teachers did not.

Management 40

Management Support ROI Job 40

Eric Jacobsen Blog

NOVEMBER 10, 2015

If it becomes clear that being lazy and uninspired is all you need to keep your job, it will quickly become the default attitude around the office. Purpose and happiness aren’t handed out by the boss like free lunch or a company cell phone. Millennials well remember which teachers pushed you and which teachers did not.

Management 40

Management Support ROI Job 40

Neon CRM

APRIL 27, 2023

Check out that article below: Fundraising Operations & Leadership Marketing for Nonprofits: How to Reach Your Donors Online 16 min read Read Now Step 10: Recruit & Train Volunteer Event Staff Any event, large or small, is going to need volunteers to staff it. Wanna learn more? Did you have a record number of attendees?

Guide 78

Guide Nonprofit Volunteer Hosting 78