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“Donor retention by the numbers”: Q&A with Caity Craver and Gary Carr

3rd Sector Labs

Too many variables and inconsistencies across nonprofits to address expenses on an industry level, but arriving at a net value is a good idea for nonprofits when they are segmenting donors and trying to determine which group is more valuable to the organization. GARY: That is a good formula. QUESTION: Last question.

Retention 148
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Great reads from around the web on November 25th

Amy Sample Ward

You can join the conversations in the comments, or click through to the original posts to find what others are saying. To follow more of the things I find online, you can follow @amysampleward on Twitter (which is just a blog and resource feed), or find me on Delicious (for all kinds of bookmarks). The time is now.

Web 105
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Unpacking Engagement Metrics for the Nonprofit Blog

Beth's Blog: How Nonprofits Can Use Social Media

The areas of the blogging ROI analysis included:  author contribution, readership growth, reader engagement, authority, cost, and value.    Reader engagement consists of metrics for: Conversation (commenting). So trackbacks and comments get more weight than clicks and views. Reader Sharing (bookmarked items).

Metrics 71
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Data Digest: Introducing the Information Chef

Tech Soup

I've been working in the analytics industry for more than two decades now, with a many different types of organizations, and I hope some of my insights can help you if you're interested in using more data, or using it in smarter, more efficient ways. Here are some quick tips for using Excel to improve your data analysis.

Data 36
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Julia Campbell’s Secret Sauce: Expert Social Media Tips for Nonprofits

Qgiv

80% of your posts should add value to your followers’ social media feeds. You need to understand what the other nonprofits in your industry are doing. And the fourth task is measurement and analysis so you can constantly go back and see if the activities you’re focused on are helping move the needle toward your goals.

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Using Metrics To Harvest Insights About Your Social Media Strategy

Beth's Blog: How Nonprofits Can Use Social Media

Jay Dedman pointed to an analysis Feedburner by Chris Baskind. I track two hard data points: RSS subscriber growth over time as well as the feed delivery stats (email versus reader). Hard Data Points: Look at the Feed Subscribers trends from Feedburner and Unique Visitors Trends from Google Analytics. Are they tips?

Metrics 81
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Listening Curriculum: Draft - What you think?

Beth's Blog: How Nonprofits Can Use Social Media

Listening by using rss feeds helps refine their services and help stay sharp and connected to experts in the field. Pattern Analysis . Your pattern analysis will tell you when to ignore something or when to address it right away. Set up aside a small block of time to read your feeds everyday. Keywords Are King.