3rd Sector Labs

JUNE 17, 2014

Third Sector Labs recently co-hosted a donor retention webinar with Caity Craver , CEO of DonorTrends. The topic – “Donor Retention by the Numbers: Demystifying the Leaky Bucket” – focused on how to properly measure donor retention and then use that data to drive improved fundraising results.

Retention 148

Retention Donor Data Advice 148

Neon CRM

APRIL 27, 2023

As you build messaging for your peer-to-peer fundraising , address these questions: What makes our organization unique? Some tips: Use short online surveys during the campaign to give your fundraisers an easy way to provide feedback. What impact are we having on our mission? RSVP for the webinar here.

Retention 69

Retention Fundraising Raise Campaign 69

Nonprofit Tech for Good

SEPTEMBER 13, 2021

At the core of the project is the 2021 Global NGO Technology Survey and the data below is based on the survey responses of 592 online fundraisers. It’s worth noting that in the survey the questions about online fundraising are only presented to those that have working knowledge in online fundraising. 53%: PayPal.

Stats 280

Stats Data Online Fundraising 280

Candid

FEBRUARY 27, 2024

This includes asking questions such as: “To what extent have we met your needs?” Follow-up questions might ask about specific aspects of the service or clients’ interactions with the nonprofit. To collect a representative sample, we recommend administering surveys using multiple methods—in person, via text, by email, etc.

Rate 128

Rate Survey Nonprofit Sample 128

Nimble AMS

MAY 16, 2023

In the Global Millennial and Gen Z Survey , 40% of Gen Z respondents volunteered or have been a member of a community organization, non-profit, or charity. TECH TIP: When you integrate YM Careers with Nimble AMS, you can foster your Gen Z members’ careers and boost recruitment and retention. Follow these tips to get started: 1.

Generation 118

Generation Associations Survey Retention 118

Nonprofit Tech for Good

APRIL 17, 2021

In business, customer retention is “big business.” ” High customer retention rates can help a company spend less on marketing, improve the overall lifetime value of a customer, and earn more referrals. Good questions to ask your team: What kinds of partners have we retained/lost over the last 3+ years?

Help 269

Help Retention Tips Template 269

Bloomerang

APRIL 17, 2024

An example of a KPI could be the number of surveys completed after an event. This is a measurable number that could be adapted if the survey needed to be given in different formats. One question you can ask is: “ What impact do you want your organization to make ?” Bad data can also come from bad questions.

Data 99

Data Metrics Measure Goal 99

.orgSource

FEBRUARY 27, 2023

Be Aggressive About Learning If proactive skill-building isn’t part of your culture, it is time to consider a more aggressive approach to learning, development, and employee retention. Retention rates are 34% higher among organizations that offer employee development opportunities. Digital markets don’t allow room to languish.

Team 221

Team Time Skills Professional 221

Association Analytics

DECEMBER 13, 2023

Consider your average spending year over year or the trend in your retention over a period of time. Just like you need to plan a project for data, you should also be intentional with your plans for data retention. Make it easy – Don’t ask members to fill out a seven page survey at the end of the meeting.

Data 169

Data Tips Associations Government 169

Nonprofit Tech for Good

OCTOBER 22, 2020

Development audit after development audit of small- to mid-sized organizations reveals that while donor retention remains a critical issue there is also another issue that is equally important. The question is, do most fundraisers know their website analytics ? You may just be surprised at how many uncaptured leads that you have.

Social Media 353

Social Media Donor Media Social 353

CauseVox

MARCH 1, 2024

This ultimately results in better donor acquisition as well as stronger, more genuine partnerships with greater retention. After choosing a few donor segments that you’d like to focus on, you can take it a step further by sending out a survey to this group to gather even more information. People like surveys that are short and sweet.

Audience 82

Audience Donor Survey Demographics 82

Nimble AMS

APRIL 11, 2024

With a poll or volunteer survey, you can gain statistically beneficial answers, while simultaneously empowering your members and boosting your volunteer retention efforts. Consider asking your member volunteers the following questions: What motivates them to serve? You can accomplish this by polling your volunteers.

Volunteer 114

Volunteer Program Community Online 114

Nimble AMS

JUNE 6, 2023

The latest Community Brands Association Trends Research also found that of the surveyed association professionals, 49% say their IT budget will increase, indicating that organizations understand the value and imperative of adopting new technology to survive in the future. However, only 47% of employees received such training opportunities.

Adopt 122

Adopt Associations Software Management 122

Get Fully Funded

APRIL 4, 2024

Show donors you’re invested in getting to know them personally by asking questions about their hobbies, families, professions, and connections to your nonprofit’s mission. Building relationships with all of your supporters can strengthen your donor retention rate and help your nonprofit raise more funds over time.

Donation 110

Donation Strategy Nonprofit Gift 110

Nimble AMS

JULY 7, 2022

You might even notice your member retention numbers are slipping, as individuals choose other associations with better technology to provide a superior member experience. . Survey staff. Send an anonymous survey to all staff to get their perspective on where they experience organizational friction. What’s working? What isn’t?

Associations 110

Associations Technology Software Survey 110

Volunteer Hub

AUGUST 18, 2022

Without focusing on maintaining positive morale, volunteers can quickly become burned out and unmotivated, leading to low retention rates. Survey Volunteers. One of the best ways to gain visibility into volunteer satisfaction and moral is through surveys. Increase Volunteer Retention with Rewards and Recognition.

Volunteer 77

Volunteer Survey Retention Training 77

NonProfit Hub

NOVEMBER 2, 2018

There’s no easy answer when it comes to the age-old question of how to improve nonprofit fundraising outcomes. You might gather this info by asking donors to fill out a survey, or by conducting research in your community. Survey your donor community. Making strategic decisions for your cause takes time, effort and experience.

Retention 56

Retention Data Donor History 56

Nimble AMS

MAY 17, 2022

Here are three tips to embrace a modern association management software and increase staff recruitment and retention at your organization. . No question with the younger generation, if you don’t have good tech, they’ll leave. Technology significantly contributes to employee satisfaction and retention. Download now.

Technology 141

Technology Literacy Associations Retention 141

Volunteer Hub

OCTOBER 4, 2022

In fact, a recent survey by Trinity Solutions found that micro-management interferes with performance and morale, two important components of an effective volunteer program. Your volunteer supervisors can impact retention rates and engagement by getting to know volunteers personally. Training Satisfaction Survey. Expectations.

Volunteer 92

Volunteer Management Tips Training 92

Nucleus

MARCH 2, 2021

A newly released executive survey revealed that 99% of major American companies invested last year in data and analytics, and 91.9% In this latest survey, 29% reported achieving “transformational business outcomes” during the past year – so what is holding the others back? In the 2021 survey, 92.2%

Associations 130

Associations Data Analytics Culture 130

ASU Lodestar Center

JANUARY 25, 2017

Volunteer retention is important in nonprofits because many nonprofits rely on volunteers to provide services. Volunteer retention is the ability to keep volunteers involved in an organization. Retention of volunteers comes from a fulfilled commitment and the hope that they will renew that commitment to the nonprofit.

Retention 40

Retention Volunteer Nonprofit Training 40

Whole Whale

MARCH 15, 2023

Great question, but first, let’s explore what email marketing is and is not. “Baby Come Back”: Retention Emails Retention emails are re-engagement emails, which are messages sent to a donor or supporter who has not been active for a while. Please take a few minutes to complete our short survey.

email 75

email Difference Marketing Retention 75

Bloomerang

APRIL 14, 2023

Our Ask An Expert series features real questions answered by Claire Axelrad, J.D., Dear Charity Clairity, I have two related questions about determining when a donor is ready to be asked for a major gift. Let’s begin with your first question about how long the process of moves management takes. What do I do? But, wait.

Donor 79

Donor Charity Gift Survey 79

Nimble AMS

AUGUST 19, 2022

Currently, 36% of surveyed members and 50% of surveyed association professionals believe that the fact their association isn’t keeping up with the pace of technology is the main reason their organization is falling behind. Consider sending out surveys to routinely gather feedback and plan on when to implement your next idea.

Associations 117

Associations Adopt United States Survey 117

The Modern Nonprofit

MARCH 26, 2024

Why Monthly Donations Matter Monthly donations are key to long-term donor retention and providing sustainable support for non-profits. Compared to one-time emergency donors, monthly donors have much higher retention rates and lifetime value. Follow up the letter with a phone call re-making the monthly ask and addressing any questions.

Support 52

Support Donor Community Retention 52

Nimble AMS

JUNE 27, 2022

When members are represented on your leadership team, you’ll have a clear sense of what motivates them, helping you to focus on key areas like member engagement and retention. . . Approach other members at association events and build trust to ask these challenging questions. What values do members prioritize at their associations?

Leadership 118

Leadership Associations Industry Retention 118

Volunteer Hub

MARCH 1, 2023

A Harvard Business Review survey found that engagement leads to 4x productivity. Consider adding questions about orientation and training to your volunteer satisfaction survey. Experienced volunteers can show new volunteers how to overcome obstacles, be efficient and drive the most value in their chosen role.

Training 85

Training Train Volunteer Tips 85

.orgSource

SEPTEMBER 19, 2023

The use of AI in IP also raises additional questions. Sponsored by Adage Discover the “True” Voice of Your Customers, featuring Eric O’Connor, Chief Growth Officer, American Association of Nurse Anesthesiology Surveys, focus groups, and anecdotes are traditional methods for understanding your customers.

Sponsor 221

Sponsor Associations North America Law 221

Neon CRM

SEPTEMBER 7, 2023

In this article, we’ll look at three important steps to take as you start planning your year-end fundraising campaign, including: Setting your year-end fundraising goals Identifying your campaign’s story Planning for donor retention Let’s take a look! You can read more about how to build a donor retention strategy over here.

Campaign 98

Campaign Fundraising Retention Template 98

Bloomerang

NOVEMBER 29, 2023

You can glean this information by incorporating a question or two about why someone is volunteering, either in the application process or as a quick poll or survey when onboarding new volunteers for an event. Understanding someone’s why is the first step in building lasting bonds with volunteers.

Volunteer 87

Volunteer Build Guide Retention 87

Nimble AMS

SEPTEMBER 14, 2022

Still have questions about the importance of data hygiene? Likewise, your association can leverage data hygiene for member recruitment, engagement, retention, and e-commerce personalization. According to LinkedIn , 71% of surveyed staff reported wasting too much time on data entry. Use the best tools.

Associations 136

Associations Data Benefit Practice 136

Volunteer Hub

AUGUST 2, 2022

According to AmeriCorps, the national average volunteer retention rate is 65%. Because your organization relies on the support of volunteers, it is critical to try and optimize volunteer retention rates. In order to optimize volunteer retention rates, you need to understand what is causing volunteers to quit in the first place.

Volunteer 77

Volunteer Retention Americorp Training 77

Nimble AMS

AUGUST 8, 2022

While data analytics might be communicated as a high priority, the surveyed association professionals report their confidence in the state of their member data remains weak. However, according to a Gartner survey, 42% of data and analytics leaders do not measure or assess their data. What is the ultimate purpose of your data? .

Policy 117

Policy Government Adopt Associations 117

Bloomerang

AUGUST 21, 2023

1,071 fundraising professionals were surveyed at small and medium-sized nonprofits supporting a variety of causes. Multiple, practical action steps are presented below to advance your fundraising based on the survey results. It’s important to answer these questions for yourself and chart your course of action accordingly.

Action 73

Action Report Practice Fundraising 73

Eric Jacobsen Blog

JANUARY 26, 2024

And, only those managers can craft the types of tailored—as opposed to one-size-fits-all—working arrangements that will aid in both recruitment and retention.” Question: For companies to succeed in this new world of work, what responsibilities and authority should managers be given? How can companies achieve this?

Management 78

Management Develop Authoring Leadership 78

Qgiv

SEPTEMBER 28, 2022

Your year-end donor retention plan is an ongoing, cyclical process that starts as soon as the donor makes their contribution. Often, your organization will spend more time and funds on donor acquisition than on donor cultivation or retention. The average annual donor retention rate for the nonprofit sector hovers around 40-45%.

Donor 69

Donor Virginia Retention Gift 69

Connection Cafe

APRIL 19, 2019

Blackbaud’s latest Charitable Giving Report sheds light on the importance of donor retention in the nonprofit industry. According to the latest research from Blackbaud’s Charitable Giving Report : The average donor retention rates for first-year offline-only donors is 29%. That’s shocking (and pretty scary).

Retention 37

Retention Donor Change Blackbaud 37