Charity Village

MARCH 3, 2023

Impact Organizations of Nova Scotia (IONS) in cooperation with the Association of Industry Sector Councils (AISC) and 13 other industry sector councils is conducting a province-wide survey to gather information about recruitment, retention, and employment in Nova Scotia.

Survey 70

Survey Retention Industry Associations 70

NonProfit PRO

APRIL 7, 2023

ASI has released the results of its global 2023 Membership Performance Benchmark Survey. The eigth annual survey, conducted in late 2022, examines membership trends, including recruiting, retention, and engagement.

Benchmark 229

Benchmark Report Retention Survey 229

Nonprofit Tech for Good

JULY 30, 2023

By Lyn Chamberlin , President at Lyn Chamberlin Leadership – an award-winning nonprofit brand strategist who works with organizations and successful women to create transformative brand narratives. Your organization’s brand story holds immense power, especially for nonprofits striving to engage donors, volunteers, and partners.

Storytelling 239

Storytelling Action Roles Hunger 239

sgEngage

MARCH 22, 2022

A common misconception among newer nonprofit professionals is that every campaign or event is meant to attract new donors and donations. One of the best methods to increase your donor retention is to leverage your overall communication strategies. Personalize all appeals . Segment your audience . Focus on impact storytelling .

Retention 94

Retention Communication Donor Strategy 94

sgEngage

SEPTEMBER 27, 2023

Here are some strategies your organization can consider for improving donor retention by building donor trust in your brand. Send donor surveys Ask for advice in person Follow up on substantive feedback 3. Your Perception of Your Donors I’m sure you can remember an interaction that felt purely transactional. Trust is about consistency.

Retention 83

Retention Donor Build Strategy 83

Nonprofit Tech for Good

APRIL 2, 2020

By Josh Kashorek , Director of Marketing at Journity , and advocate for using data to create high-performance nonprofit marketing campaigns. Every nonprofit has the goal of extending their impact as far as they can by helping as many people as possible. Many nonprofits overlook engagement as a valuable metric. 5) Retention.

Metrics 318

Metrics Digital Marketing Retention 318

Allegiance Group

OCTOBER 3, 2022

Donor retention is the second-highest concern for nonprofits, according to the 2022 CCS Philanthropy Pulse survey. What is donor retention? Donor retention measures how many donors continue to give to your organization. How is retention measured? Why is retention so necessary?

Retention 52

Retention Donor Rate Mail 52

Candid

FEBRUARY 27, 2024

Nonprofit organizations are always looking for ways to increase the impact of their work. Follow-up questions might ask about specific aspects of the service or clients’ interactions with the nonprofit. To collect a representative sample, we recommend administering surveys using multiple methods—in person, via text, by email, etc.

Rate 128

Rate Survey Nonprofit Sample 128

sgEngage

MAY 2, 2022

Volunteer retention is crucial for nonprofits and other organizations that rely on volunteer support. Plenty of nonprofits struggle to maintain volunteer support over the long term. In this guide, we’ll explore these five common volunteer retention challenges, along with tips for overcoming them: . Let’s dive in! .

Retention 69

Retention Volunteer Challenge Roles 69

Saleforce Nonprofit

MARCH 30, 2022

The pandemic initiated a massive worldwide shift in how and where work gets done, and nonprofit organizations were not spared. Nonprofits around the world are still figuring out what the workplaces of the future will look like. Here are some of the report’s insights into these ongoing shifts in the nonprofit workplace.

Survey 59

Survey Trend Change North America 59

Nonprofit Tech for Good

APRIL 17, 2021

In business, customer retention is “big business.” ” High customer retention rates can help a company spend less on marketing, improve the overall lifetime value of a customer, and earn more referrals. We’ve borrowed basic business principles to help you steward your partners like a boss !

Help 269

Help Retention Tips Template 269

Get Fully Funded

APRIL 4, 2024

The past couple of years have represented a challenging time for nonprofit fundraising. Individual giving declined in 2022 , and 70% of nonprofits expect giving to continue to decrease or remain flat. As you can see, just a few subtle wording changes turn a nonprofit-centric statement into a supporter-centric one.

Donation 110

Donation Strategy Nonprofit Gift 110

The Science Behind Engaging your Supporters

MARCH 5, 2019

As such, for most nonprofit organizations, pursuing strategies to reducing donor losses is the most affordable strategy for increasing net fundraising gains. Unfortunately, across the nonprofit sector, donor retention rates are low and getting worse. What should nonprofits do to rise above the retention slump?

Retention 74

Retention Donor Rate Chart 74

Nonprofit Tech for Good

SEPTEMBER 13, 2021

The 2021 Open Data Project [ español , français ] seeks to gain a better understanding of how nonprofits, NGOs, and charities worldwide use technology for digital marketing and fundraising. At the core of the project is the 2021 Global NGO Technology Survey and the data below is based on the survey responses of 592 online fundraisers.

Stats 280

Stats Data Online Fundraising 280

NonProfit PRO

JUNE 17, 2021

We conducted an online survey of 1,000+ Social Donors to examine how giving experiences evolved over the past year. The study offers findings on Social Donor motivators, engagement, retention, as well as insights on when donors will be ready to return to in-person events. 30% of adult donors in the U.S. identify as Social Donors.

Studies 246

Studies Experiment Research Giving 246

3rd Sector Labs

JUNE 17, 2014

Third Sector Labs recently co-hosted a donor retention webinar with Caity Craver , CEO of DonorTrends. The topic – “Donor Retention by the Numbers: Demystifying the Leaky Bucket” – focused on how to properly measure donor retention and then use that data to drive improved fundraising results.

Retention 148

Retention Donor Data Advice 148

Pamela Grow

MARCH 7, 2024

But the good news is that nonprofits benefit from higher open rates compared to regular marketing emails. To improve your nonprofit email marketing, focus on sending relevant messages to your donors at the appropriate times. Check out nine nonprofit email marketing examples every nonprofit should have.

email 69

email Storytelling Newsletter Nonprofit 69

Neon CRM

APRIL 27, 2023

Mark founded Cathexis Partners in 2008, providing technical and consultative services to nonprofits of all sizes and types. He previously served as director of IT consulting at a fundraising event production company focused on nonprofits. For more than 20 years, Mark has supported hundreds of nonprofit online fundraising efforts.

Retention 69

Retention Fundraising Raise Campaign 69

NonProfit PRO

JUNE 17, 2021

We conducted an online survey of 1,000+ Social Donors to examine how giving experiences evolved over the past year. The study offers findings on Social Donor motivators, engagement, retention, as well as insights on when donors will be ready to return to in-person events. 30% of adult donors in the U.S. identify as Social Donors.

Studies 208

Studies Experiment Research Giving 208

NonProfit PRO

JUNE 9, 2021

We conducted an online survey of 1,000+ Social Donors to examine how giving experiences evolved over the past year. The study offers findings on Social Donor motivators, engagement, retention, as well as insights on when donors will be ready to return to in-person events. 30% of adult donors in the U.S. identify as Social Donors.

Studies 198

Studies Experiment Research Giving 198

Bloomerang

FEBRUARY 13, 2023

Community Brands recently shared donor retention data that reinforced alarming trends that the nonprofit sector has been monitoring for a while. In their survey, they asked nonprofits what their current donor retention rate was: about 60% said they didn’t know and the rest had an average donor retention rate of 45%.

Donor 102

Donor Strategy Retention Help 102

NonProfit PRO

JUNE 9, 2021

We conducted an online survey of 1,000+ Social Donors to examine how giving experiences evolved over the past year. The study offers findings on Social Donor motivators, engagement, retention, as well as insights on when donors will be ready to return to in-person events. 30% of adult donors in the U.S. identify as Social Donors.

Studies 131

Studies Experiment Research Giving 131

Bloomerang

APRIL 17, 2024

Unfortunately, 50% of nonprofits do not know how data can support their work, and 31% do not know what to do with this information. Donorbox defines KPIs as “a measurable value that demonstrates how effectively a nonprofit (or another type of organization) is achieving its key organizational objectives.”

Data 99

Data Metrics Measure Goal 99

Nonprofit Tech for Good

OCTOBER 22, 2020

Development audit after development audit of small- to mid-sized organizations reveals that while donor retention remains a critical issue there is also another issue that is equally important. She provides proven fundraising strategies, tactics, and tools including coaching, training, and content for fundraising success.

Social Media 353

Social Media Donor Media Social 353

Bloomerang

AUGUST 30, 2021

Here are a few 2021 key findings from the report to help us retain and upgrade nonprofit donors: . Despite these documented leaps in giving for 2020, many nonprofits are now wondering about giving patterns moving forward. Moving forward with how to retain and upgrade nonprofit donors in mind. adjusted for inflation).

Donor 98

Donor Giving Retention Gift 98

ASU Lodestar Center

JANUARY 25, 2017

Volunteer retention is important in nonprofits because many nonprofits rely on volunteers to provide services. It is an issue in both large and small organizations because no matter the size, nonprofits rely on volunteers to carry out their mission.

Retention 40

Retention Volunteer Nonprofit Training 40

Greater Giving

JULY 5, 2023

Key Findings on Board and Volunteer Engagement from the Greater Giving Q2 Survey of Nonprofits Download the PDF The success of nonprofit organizations heavily relies on the engagement and commitment of their board of directors and volunteers. The survey revealed fascinating insights into their engagement and contributions.

Volunteer 52

Volunteer Survey PDF Retention 52

Nonprofit Tech for Good

MARCH 8, 2024

By Abby Jarvise , writer, marketer, and speaker at Neon One – software built for small and midsize nonprofits to help them manage fundraising, communications, events, volunteers, and more. Donor retention is important. All that is true, but the fact remains that donor retention is a struggle. The short answer is “no.”

Retention 266

Retention Tech Tools Donor 266

CauseVox

MARCH 1, 2024

Customer personas (like mine above) are not just for marketing professionals, they are also incredibly beneficial for nonprofits seeking to understand who their donors are, why they give, how they like to be communicated with, and what their barriers to giving are. How to Create a Donor Persona So how do you create a donor persona?

Audience 82

Audience Donor Survey Demographics 82

sgEngage

MARCH 15, 2024

By applying these helpful ways to measure and optimize nonprofit performance, you can drive positive change for your organization. Ideally, all nonprofit goals should have numerical measurements that are referred to as key performance indicators (KPIs). How do you present nonprofit outcomes?

Measure 88

Measure Help Analysis Metrics 88

Neon CRM

SEPTEMBER 19, 2023

There are zillions of articles about how to build the best nonprofit donation form. Here’s an nonprofit donation form example that can help you envision what to include on your own site. This donation page example is for a (fictional) nonprofit. You can always send them a donor survey after they’ve made a gift.

Examples 98

Examples Donation Work Images 98

NonProfit Hub

NOVEMBER 2, 2018

There’s no easy answer when it comes to the age-old question of how to improve nonprofit fundraising outcomes. However, having the right donor data on hand can really improve your nonprofit’s fundraising approach. It’s likely that your nonprofit already collects donor data in some capacity, whether it’s in a spreadsheet or a CRM.

Retention 56

Retention Data Donor History 56

ASU Lodestar Center

JUNE 15, 2022

posted by Jade Gale Fall 2021 Alumnus, ASU Master of Nonprofit Leadership and Management. However, if boards and upper management do not prioritize human capitol recruitment and retention with proper funding, then the result is often high turnover rates and lack of skilled leaders. Illustration by Yuxin Qin. Compensation.

Skills 52

Skills Colorado Retention Rate 52

Care2

FEBRUARY 11, 2013

While all nonprofits recognize the value of cultivating donors over the long-term, they feel an incredible amount of pressure to implement short-term strategies that will raise money today. According to the Fundraising Effectiveness Project, the commercial business customer retention rate is 94%. That is an attrition rate of 59%.

Retention 76

Retention Rate Donor Strategy 76

Candid

JUNE 28, 2022

Donor retention is the measurement of how many donors continue giving to your nonprofit year after year. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support. Maintaining a high retention rate means your nonprofit has access to ongoing, sustainable financial support.

Donor 111

Donor Retention Rate Database 111

The Modern Nonprofit

MARCH 26, 2024

Estimated Reading Time: 5 minutes Turning Crisis into Community: How to Make Emergency Donors Lifelong Supporters As nonprofit professionals, we are all too familiar with the cycle of emergency fundraising. Why Monthly Donations Matter Monthly donations are key to long-term donor retention and providing sustainable support for non-profits.

Support 52

Support Donor Community Retention 52

Candid

JULY 6, 2021

How often do you read about the wonders of automation for nonprofits? Automation technology is designed to support your nonprofit’s team, but it’s not a replacement for people. For example, adding a personal touch is a key aspect of nonprofit donor retention, which is necessary to help nonprofits continue to grow and develop.

Nonprofit 137

Nonprofit Retention Relationship Data 137