Who are We Protecting?
Museum 2.0
AUGUST 1, 2018
I was at an informal talk by a visitor research professional from a large American art museum. My eyes locked on that phrase on her slide, "protecting loyal patrons." When the MAH was changing aggressively, we embraced Elaine Heumann Gurian's idea of "the museum of and." I couldn't let it pass. We bring them together.
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