Bloomerang

NOVEMBER 16, 2023

In 2014, Meredith Niles had just taken over fundraising for Marie Curie in the UK when her phone rang. They then tracked the level of donations from those groups, how many of them were still giving to the organization in the future, and what the level of their gifts were.

Gift 88

Gift Volunteer Celebrate Culture 88

Allegiance Group

OCTOBER 3, 2022

Donor retention is the second-highest concern for nonprofits, according to the 2022 CCS Philanthropy Pulse survey. What is donor retention? Donor retention measures how many donors continue to give to your organization. Understanding what may have encouraged the first and subsequent donations is key to understanding retention.

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Retention Donor Rate Mail 52

Qgiv

SEPTEMBER 12, 2023

When launching the Sustainable Giving Report , Qgiv aimed to find solutions to some of the largest challenges fundraisers are facing today, such as the economy’s impact on philanthropy, overall donor numbers and donor retention declining, the Great Resignation, and more! switch up their retention strategies for recurring donors.

Retention 52

Retention Donor Report Practice 52

NonProfit Hub

JUNE 12, 2020

Start boosting your donor retention rate by focusing on those who are just giving to your nonprofit for the first time. Why First-Time Donor Retention is Important. New donor retention plays a major role in your overall retention rate. So how do you make the most of these phone calls? . Call your new donors. .

Retention 82

Retention Practice Donor Time 82

Qgiv

JUNE 1, 2021

Making donation appeals over the phone is an interesting middle ground between asking for donations in person and making appeals through more anonymous methods like email or on your website. This makes asking for donations over the phone somewhat tricky. Make a genuine appeal during your phone call. Let’s get started!

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Phone Donation Tips Script 105

Bloomerang

FEBRUARY 13, 2023

Community Brands recently shared donor retention data that reinforced alarming trends that the nonprofit sector has been monitoring for a while. In their survey, they asked nonprofits what their current donor retention rate was: about 60% said they didn’t know and the rest had an average donor retention rate of 45%.

Donor 102

Donor Strategy Retention Help 102

Bloomerang

AUGUST 7, 2023

It’s the reason so many donor programs have retention rates representing three steps forward, two steps back. And it’s why the way we’re used to categorizing gifts as small, medium, and large (or “new,” “mid-level,” and “major”) may not be the most fruitful strategy. Let’s stop giving gifts, and donors, these outdated labels.

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Gift Donor Time Mail 70

Candid

NOVEMBER 14, 2023

But unfortunately, the average donor retention rate in 2022 was 42.6%, making it the lowest rate on record. So, don’t wait for the year-end season of giving to be over to start prioritizing appreciation for donors’ gifts and inspiring their continued support. If you’re able, call donors within 48 hours of their gift.

Giving 112

Giving Retention Gift Hosting 112

Bloomerang

AUGUST 30, 2021

The Fundraising Effectiveness Project (FEP) noted that while 2020 saw an overall increase in giving, that year’s donor retention rate dropped by 4.1 Recaptured donors (whose last gift was two or more years ago) were up nearly 14%. The overall donor retention rate was 43.6% , a 4.1% Gifts of less than $250 grew by 15.3%.

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Donor Giving Retention Gift 98

Bloomerang

FEBRUARY 27, 2024

The minute you understand and act on this, your retention rates will rise. It’s worth noting that a recent study by Philanthropy Daily found that 49% of lapsed donors who hadn’t made a gift in at least two years believe themselves to be current donors. I’m not coming to you today to ask for a gift. (Of How lapsed is “lapsed”?

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Donor Rhode Island Gift Tennessee 81

Qgiv

JUNE 1, 2022

Small gifts can not only grow your donor base but also appeal to younger audiences and potential recurring donors. A strong recurring gift program provides more long-term security and sustainability than occasional large gifts, and micro donations can help. Plus, micro donors represent a huge opportunity for donor retention.

Gift 52

Gift Difference Donation Donor 52

The Modern Nonprofit

MARCH 26, 2024

Don’t just make an ask, but keep new donors closely informed during the crucial period after a first gift. Why Monthly Donations Matter Monthly donations are key to long-term donor retention and providing sustainable support for non-profits. Follow up the letter with a phone call re-making the monthly ask and addressing any questions.

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Support Donor Community Retention 52

Nonprofit Tech for Good

APRIL 21, 2022

Whether with an email or a text message (or even a phone call!), Receiving that small gift—along with annual updates on how “their” animal is doing—is measurable, touchable, huggable proof that an annual subscription is a big deal. Building Lasting Relationships Boosts Donor Retention.

Impact 345

Impact Donation Donor Social Media 345

DNL OmniMedia

NOVEMBER 12, 2020

As a nonprofit fundraising professional, you know that raising major gifts is one of the most strategic efforts your organization will complete. Major gifts are not only a highly-strategic effort, but also a high-stakes one— for many nonprofits, over 80% of their total fundraising dollars come from major contributions alone.

Metrics 52

Metrics Gift Track Tech 52

Kindful

NOVEMBER 19, 2021

Thanking donors is a common best practice , but thanking volunteers is just as important for retention, appreciation, and morale. . Surprise them with a gift. . Sending them a gift like this gives them a visual reminder that you appreciate them, which goes a long way in making them feel valued. Pick up the phone and call them.

Volunteer 125

Volunteer Giving Gift Phone 125

sgEngage

MARCH 22, 2024

Particularly for peer-to-peer (P2P) fundraising, mobile capabilities have become crucial in meeting donors where they are, providing a simple, fun donor experience that results in higher turnout, increased revenue, and better year-over-year retention of event participants, donors, and P2P fundraisers.

Track 93

Track Activities Active Activism 93

Nimble AMS

NOVEMBER 27, 2022

Every time an individual gives, ensure you follow up with a thank you and details reporting how much their gift contributed to your financial campaign, exactly where the funds will go, and more. An instant thank you email or phone call to a new donor will increase their next gift by 39%. Contact your donors.

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Associations Donor Gift Tips 126

Nonprofit Tech for Good

JANUARY 13, 2020

Many nonprofits fear that asking a donor for additional support, after they’ve already made a donation, will turn them off from making future gifts. Make sure your website is mobile optimized for donors using their cell phones. Now you want to know, is it appropriate to ask your supporters to take further action?

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Action Donation Mobile Social Media 340

Qgiv

SEPTEMBER 28, 2022

In her previous role as Foundation Manager for the VRMC Foundation, she managed the annual giving programs, assisted and oversaw the annual budget and marketing plans, and managed a major gift donor portfolio of over 150 donors. The average annual donor retention rate for the nonprofit sector hovers around 40-45%.

Donor 69

Donor Virginia Retention Gift 69

Bloomerang

JUNE 2, 2023

If you’re a small charity If you’re a small charity, and receive just a few gifts a day, you could reasonably call every donor. You just want to establish trust – the foundation of all lasting relationships – showing donors you received their gift, appreciate it, and will put it right to work as per their intention. It may be the E.D.,

Donor 92

Donor Charity Gift Test 92

Bloomerang

OCTOBER 11, 2023

For example: Use Bloomerang Tap to Pay at your next Gala to make it easy for event staff to accept donations via credit card or mobile phone. By offering the payment methods donors prefer, Tap to Pay meets donors where they are, so your organization never has to say “no” to a potential gift. Ready to try out Tap to Pay?

Method 101

Method Mobile United States Digital 101

Saleforce Nonprofit

OCTOBER 17, 2022

In our recent Nonprofit Trends Report , 85% of nonprofits noted that donor retention is becoming more difficult. Our new innovation, Recurring Gift Management in Experience Cloud for Nonprofits , enables donors with self-service. Recurring giving programs are an effective tool for keeping donors engaged.

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Data Experiment Create Help 78

Qgiv

DECEMBER 7, 2022

However, many organizations fail to properly track gift officer portfolios, gift officer actions and donor pipeline management within their donor database management. Increase Donor Retention: Creating an intentional, documented plan outlines next steps to be taken with a donor. Getting Started.

Database 52

Database Track Donor Management 52

Achieve

MAY 11, 2023

Give gifts. Furthermore, it shows that you value your staff, which helps motivate employees , leading to a higher employee retention rate and a stronger, more experienced team. While many employees appreciate a verbalized, in-person thank-you, you can also say thank you through: Phone calls. Give gifts. Say thank you.

Ideas 52

Ideas Method Gift Nonprofit 52

Qgiv

NOVEMBER 2, 2023

By automating thank-you emails and other interactions to get to your donors quicker, you can increase your donor retention rate, ultimately boosting your fundraising efforts. Matching gift integrations A type of integration that can help you raise more money is a matching gift integration. The best part?

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Work Fundraising Mail Integration 122

Bloomerang

OCTOBER 30, 2023

Thanking donors well is an essential aspect of fundraising that is often done just once—when the donor makes a gift, or, worse, it’s overlooked entirely. Send a series of automated email thank yous—starting with the one sent immediately after a donor makes a gift online—expressing thanks and encouraging engagement. “

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Feeds San Antonio Donor America 82

Bloomerang

MAY 15, 2023

Your nonprofit CRM is much more than a storage space for addresses and phone numbers. The data in your CRM can help you raise more money, improve your donor retention, and even attract new supporters to your cause. For example, think about what happens after someone makes their first gift to your organization. It just might be!

Data 92

Data Gift Relationship Interaction 92

Qgiv

JUNE 8, 2021

In terms of donor retention, FEP measures three specific donor retention rates: the overall average donor retention rate (donors of all types regardless of recency/frequency), the average retention rate of first-time donors (those who have only given one gift), and “repeat” donors (donors who gave last year and in prior years).

Report 52

Report Project Effective Retention 52

Bloomerang

MAY 10, 2022

We’ll explore: How does donor stewardship impact donor retention? How does donor stewardship impact donor retention? Your donor retention rate measures how many donors continue to give to your organization over time. Your donor retention rate measures how many donors continue to give to your organization over time.

Relationship 93

Relationship Donor Build Tips 93

Bloomerang

JUNE 9, 2022

Therefore, you also probably have specific major gift fundraisers on your staff to communicate with these supporters. In this guide, we’ll cover some key information about how you can find your organization’s major donors and determine the right ways to engage them to solicit major gifts. Let’s get started. Who are your major donors?

Donor 102

Donor Gift Database Relationship 102

CauseVox

JUNE 7, 2022

A good donation page, like these five high performing pages , can bring in larger gift amounts and more donations. Donation pages allow your supporters to make their gifts through your website. Increase your conversion and retention rate with a branded donation page. Offer A Recurring Gift Option On Your Donation Page.

Donation 83

Donation Pledge Gift Mobile 83

sgEngage

AUGUST 1, 2023

Direct mail makes for better retention rates. Most organizations maintain valid home addresses, while email addresses and phone numbers may be less trustworthy. Having volunteers enter gifts and outsourcing your direct mail campaigns may save you time and money, but doing so can also put the health of your data at risk.

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Mail Data Marketing Files 78

Get Fully Funded

JUNE 14, 2023

Phone call. For some donors, nothing replaces the connection of speaking to another person, which makes a phone call a great way to communicate with them. After a donor makes a gift, regardless of its size, send them a thank-you message. Direct mail is best suited for older donors who may be less technologically savvy.

Communication 59

Communication Personal Donor Nonprofit 59

Qgiv

FEBRUARY 15, 2024

with gifts and events Showing your volunteers that you care about them doesn’t have to be overly complicated or expensive. Gift cards A gift card to a local coffee shop, restaurant, or store is a great way to show volunteer appreciation. And it never hurts to ask local businesses to donate gift cards to the cause!

Volunteer 52

Volunteer Guide Gift Social Media 52

Qgiv

JANUARY 24, 2024

The six pieces you need in your fundraising strategy How to create your fundraising strategy The six pieces you need in your fundraising strategy While no two nonprofits are alike, they all share common goals, like donor connection and retention , memorable fundraising events, and supportive partnerships.

Practice 52

Practice Strategy Guide Fundraising 52

Bloomerang

JULY 5, 2021

Do you know what your retention rates are or how to increase donor loyalty? The sorry state of donor retention has been a topic of discussion for at least the past decade, since the Fundraising Effectiveness Project Report began collecting data. Yet too many nonprofits still don’t prioritize donor retention strategies. .

Donor 141

Donor Strategy Retention Relationship 141

Greater Giving

JULY 18, 2023

Your donor data may include phone numbers, emails, birthdays, donation history, and even meal preferences. Here are the key pieces of information we suggest gathering: Contact details: Gather donors’ names, email addresses, phone numbers, and postal addresses. This can help locate major gift prospects or upgrade opportunities.

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Data Donor History Demographics 98