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How to gather high-quality nonprofit client feedback

Candid

Here, we share recommendations on effective feedback practices, based on research we carried out with the Irritants for Change , a group of feedback experts and nonprofit rating and information-sharing platforms. If you can trust the data to be representative, you can trust it to yield actionable insights.

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Nonprofit Social Media Benchmarks Study

Care2

Interested in setting Facebook and Twitter benchmarks for your nonprofit but don’t know where to start? Check out M+R Strategic Services first Nonprofit Social Media Benchmarks Study , which includes sample research by groups such as Easter Seals, Oxfam, Human Rights Campaign, League of Conservation Voters, and more.

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More Nonprofit Benchmarks

Forum One

A few weeks ago, I wrote a blog post on how organizations can use Convio’s Online Nonprofit Benchmarks Study to determine how well they are doing online compared to others. percent response rate for subscribers donating to your cause, which on an email list of over 100,000 really adds up.

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Marketing and Engagement: Making the most of your Emails

Amy Sample Ward

I shared results from the newest eNonprofit Benchmarks Study from NTEN and M+R Strategic Services. View more presentations from Amy Sample Ward. From 2009 to 2010, the open rate for organizations of all sizes and sectors declined by 12% on average. Meanwhile, unsubscribe rates held steady from 2009 to 2010. Highlights.

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3 Key Pieces in an Engaging Email Campaign

Connection Cafe

They send relevant content based on subscriber interests, preferences and actions. Delivering personalized content to your audiences can significantly increase click-through rates. Test Subject Lines And Calls to Action, For Starters. Subject lines and call-to-action links, however, are ideal elements for nonprofits to test.

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Best Tips to Rock your Online Presence

Care2

Note , this was adapted from the book Social Change Anytime Everywhere by Amy Sample Ward and I. What actions do you want people to take? Set benchmarks and specific goals for traffic, engagement, and online giving for the year. For each major marketing initiative answer the following questions. Who are the target audiences?

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Don’t Miss These 10 Nonprofit Conferences in 2023 & 2024

Neon CRM

Their latest iteration, titled “Radical Impact” will bring together over 25,000 nonprofit professionals across three days and 75+ high-impact sessions to provide them with actionable next steps in their fundraising and marketing efforts. Cost: 2024 ticket prices are not yet available.