3rd Sector Labs

JUNE 17, 2014

Third Sector Labs recently co-hosted a donor retention webinar with Caity Craver , CEO of DonorTrends. The topic – “Donor Retention by the Numbers: Demystifying the Leaky Bucket” – focused on how to properly measure donor retention and then use that data to drive improved fundraising results.

Retention 148

Retention Donor Data Advice 148

Candid

FEBRUARY 27, 2024

When you hear directly from clients, you can better tailor services to their needs and preferences, which, in turn, helps increase client retention and impact. To collect a representative sample, we recommend administering surveys using multiple methods—in person, via text, by email, etc.

Rate 128

Rate Survey Nonprofit Sample 128

Nonprofits Source

OCTOBER 6, 2023

In this guide, we’ll cover the following essentials: Employee Engagement FAQs Employee Engagement Dos and Don’ts Employee Engagement Program Ideas Employee Engagement Plan Template Let’s explore why employee engagement is so critical and how you can promote it on an everyday basis. Increased retention. We’ll go over some ideas later!

Ideas 52

Ideas Practice Roles Leadership 52

.orgSource

MARCH 6, 2023

We asked Nancy MacRae, MS, CEO of the Emergency Nurses Association , to help us frame this conversation by sharing her group’s commitment to that idea. Nancy emphasized one important idea that we don’t consider often enough. Trust and Culture Trust and culture are deeply intertwined. Working on culture isn’t a finite activity.

Associations 221

Associations Leadership Question Wisconsin 221

Qgiv

SEPTEMBER 14, 2021

Explore this definitive guide to learn more about Giving Tuesday, get great campaign ideas, and soak up some best practices. Giving Tuesday FAQs 15+ Surefire Giving Tuesday Campaign Ideas to Set You Up for Success Giving Tuesday Campaign Best Practices. See how Qgiv can help you bring your Giving Tuesday campaign ideas to life!

Campaign 98

Campaign Ideas Giving Tips 98

Nimble AMS

APRIL 11, 2024

Community Brands research found 51% of members rely on their professional organization the most for networking, collaboration, sharing ideas, and participating in a professional community. Your online community platform can help! Additionally, members who leverage online community platforms report a stronger sense of community.

Volunteer 114

Volunteer Program Community Online 114

Qgiv

JUNE 4, 2021

To set your organization up for success, we’ve put together this guide with the basics of virtual fundraising and some event ideas to get the gears rolling: What is Virtual Fundraising? 25+ Virtual Fundraising Ideas to Try Out Best Virtual Fundraising Strategies Virtual Fundraising Software: Our Top Picks. Call Your Donors.

Virtual 69

Virtual Ideas Guide Fundraising 69

sgEngage

MARCH 22, 2024

Particularly for peer-to-peer (P2P) fundraising, mobile capabilities have become crucial in meeting donors where they are, providing a simple, fun donor experience that results in higher turnout, increased revenue, and better year-over-year retention of event participants, donors, and P2P fundraisers. Ask your donors for their input.

Track 90

Track Activities Active Activism 90

Nimble AMS

AUGUST 19, 2022

Innovators introduce new ideas, inventions, or discoveries to our ever-changing world. Currently, 36% of surveyed members and 50% of surveyed association professionals believe that the fact their association isn’t keeping up with the pace of technology is the main reason their organization is falling behind.

Associations 117

Associations Adopt United States Survey 117

Get Fully Funded

APRIL 4, 2024

Building relationships with all of your supporters can strengthen your donor retention rate and help your nonprofit raise more funds over time. Research shows that a 10% improvement in your donor retention can lead to an up to 200% increase in donors’ lifetime value. Offer a recurring giving option on your online donation page.

Donation 110

Donation Strategy Nonprofit Gift 110

.orgSource

SEPTEMBER 19, 2023

It is a networking and development organization that connects executives with education, research, ideas, and people. Use revenue, retention, renewal, learning, event, and behavioral data to unlock hidden information. Our goal is to be a source of inspiration and to offer the tools that make for outstanding careers and associations.

Sponsor 221

Sponsor Associations North America Law 221

Nonprofit Tech for Good

MARCH 8, 2024

Donor retention is important. All that is true, but the fact remains that donor retention is a struggle. Can Tech Tools Solve Donor Retention? Donor retention is, at its heart, about building relationships. Here are some ideas! But how can a single fundraiser communicate effectively with an entire donor base?

Retention 266

Retention Tech Tools Donor 266

Neon CRM

SEPTEMBER 7, 2023

In this article, we’ll look at three important steps to take as you start planning your year-end fundraising campaign, including: Setting your year-end fundraising goals Identifying your campaign’s story Planning for donor retention Let’s take a look! You can read more about how to build a donor retention strategy over here.

Campaign 98

Campaign Fundraising Retention Template 98

Bloomerang

MAY 27, 2021

The good news was that the survey indicated seventy-five-percent of those questioned who stated they had pulled away from their pre-pandemic volunteering roles, were aiming to get back to the grindstone, once life returned to normality. . A renewed focus on wellbeing and retention for volunteer re-engagement.

Volunteer 136

Volunteer Grant Survey Headline 136

Connection Cafe

APRIL 19, 2019

Blackbaud’s latest Charitable Giving Report sheds light on the importance of donor retention in the nonprofit industry. According to the latest research from Blackbaud’s Charitable Giving Report : The average donor retention rates for first-year offline-only donors is 29%. That’s shocking (and pretty scary).

Retention 37

Retention Donor Change Blackbaud 37

Qgiv

SEPTEMBER 28, 2022

Your year-end donor retention plan is an ongoing, cyclical process that starts as soon as the donor makes their contribution. Often, your organization will spend more time and funds on donor acquisition than on donor cultivation or retention. The average annual donor retention rate for the nonprofit sector hovers around 40-45%.

Donor 69

Donor Virginia Retention Gift 69

Nimble AMS

JULY 8, 2021

Some ideas: Send a periodic survey to gather their thoughts and ideas about your organization’s programs and benefits. One great way to increase member retention is to understand what makes some members leave, and then take action to keep members from lapsing in the future. Don’t forget to listen.

Associations 101

Associations Retention Industry Map 101

Qgiv

AUGUST 15, 2023

In March of 2023, Qgiv surveyed over 290 nonprofit fundraisers and more than 2,000 donors to learn how fundraising professionals can realistically raise more for their organization with fewer resources. From 2019 to 2020, 68% of surveyed nonprofits increased their fundraising revenue, according to Qgiv’s Navigating The Unknown Report.

Philanthropy 52

Philanthropy Impact Report Giving 52

Bloomerang

MAY 1, 2023

With the help of Dr. Adrian Sargeant, Harriet Jones-Day, James Barratt, and Kathryn Edworthy from the Institute, we surveyed more than 1,000 nonprofit professionals from small and medium-sized nonprofit organizations. The findings uncovered 6 internal factors that will affect fundraising in 2023. Capacity Fundraiser fatigue is real.

Studies 92

Studies Fundraising Philanthropy Culture 92

Qgiv

AUGUST 18, 2023

In March of 2023, Qgiv surveyed over 290 nonprofit fundraisers and more than 2,000 donors to learn how fundraising professionals can realistically raise more for their organization with fewer resources. From 2019 to 2020, 68% of surveyed nonprofits increased their fundraising revenue, according to Qgiv’s Navigating The Unknown Report.

Philanthropy 52

Philanthropy Impact Report Giving 52

Connection Cafe

MARCH 17, 2014

According to Chuck Longfield , ten years ago the average retention rates of a newly acquired donor were roughly 33%. Make a donor retention calendar to keep your donors loyal! OK, so donor retention isn’t part of your job description. Step Two: Make your Donor Retention more Manageable by Creating a Thanking Policy.

Calendar 39

Calendar Retention Donor Empowerment 39

Bloomerang

MARCH 30, 2023

We understand what it takes to empower teams of supporters, and using our firsthand knowledge, we’ve pulled together several volunteer engagement ideas and strategies for maximizing your team’s impact. Here are the most important metrics to keep track of: Retention rate. Online surveys are convenient for everyone!

Volunteer 91

Volunteer Strategy Organization Metrics 91

Bloomerang

JUNE 26, 2023

Based on survey results, we found that fundraising success is determined by the media channels nonprofits use to share their message and mission. Whichever direction you choose to take it, segmented messaging leaves a lasting impression on donors, leading to increased retention rates and fundraising success.

email 77

email Campaign Marketing Fundraising 77

Nimble AMS

MARCH 12, 2021

Discover more insights on lapsed members and ideas to win them back. Incorporate the learnings from your exit surveys to spark new engagement ideas. Then, one to three months later, send an exit survey. Exit survey responses can provide a helpful basis for personalized offer messages. Get it now.

Campaign 95

Campaign Create Survey Associations 95

DipJar

AUGUST 6, 2021

Volunteer Retention. Sending volunteer feedback surveys so supporters can voice opinions. Consider the following volunteer engagement ideas: . Volunteer Retention. As a volunteer coordinator, volunteer retention is your ultimate goal. Volunteer retention is the last piece of your volunteer administration puzzle.

Volunteer 98

Volunteer Program Management Retention 98

Nimble AMS

AUGUST 4, 2021

Send a survey. Send a periodic survey to gather your members’ thoughts and ideas about your organization’s programs and benefits. Consider targeting different surveys to different member groups. For example, send a survey to new members to gain greater insights into the effectiveness of your onboarding process.

Associations 78

Associations Help Technology Survey 78

Nimble AMS

FEBRUARY 16, 2022

Association professionals who responded to the study’s survey say they plan to turn to new forms of non-dues revenue more than other means to address any revenue losses from the past year. Here are some ideas: Set up a state-of-the-art online store. Here are some ideas to get your creative juices flowing: Sell branded merchandise.

Associations 134

Associations Strategy Registration Analytics 134

Bloomerang

JULY 5, 2021

Do you know what your retention rates are or how to increase donor loyalty? The sorry state of donor retention has been a topic of discussion for at least the past decade, since the Fundraising Effectiveness Project Report began collecting data. Yet too many nonprofits still don’t prioritize donor retention strategies. .

Donor 141

Donor Strategy Retention Relationship 141

Connection Cafe

JANUARY 6, 2014

In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. According to Chuck, ten years ago the average retention rates of a newly acquired donor were roughly 33%. If the ten-year trend continues, we’ll eventually end up with donor retention rates under 20%.

Retention 55

Retention Donor Change eBook 55

Qgiv

AUGUST 9, 2023

It’s undoubtedly a challenging time for new donor acquisition, underscoring the constant importance of retention. After collecting feedback, follow up with respondents to summarize your findings and outline your plan to incorporate donors’ ideas. Day 20: Send a feedback survey. Day 10: Send an email newsletter.

Relationship 52

Relationship Donor Gift Retention 52

Connection Cafe

JANUARY 19, 2014

In honor of the release of the newest npExperts ebook, Show the Love: Thoughtful Engagement to Retain Donors , this roundup all about retention. I mean, is it just me or is anyone else a little concerned that donor retention remains a lower priority for nonprofits across the industry? . Donor retention. What’s the deal?

Retention 37

Retention email Donor Tips 37

Whole Whale

SEPTEMBER 8, 2023

Thorough understanding leads to big ideas. Survey existing donors on what compelled them to support you before. Surveys, interviews, and data analysis can reveal the equivalent of that Rolls-Royce insight – the key emotional triggers, values, and desires of your existing and potential supporters. Lean into what works.

Lesson 59

Lesson Fundraising Digital Test 59

TechImpact

AUGUST 20, 2014

The truth is, without the help of data, effectively planning a fundraising strategy or maintaining high donor retention numbers makes a hard job near impossible. According to a recent survey by Third Sector Labs, 80% of expert advice is focused on content and messaging; while a measly 5% of that expert advice is focused around technology.

Data 175

Data Donor Database Nonprofit 175

sgEngage

OCTOBER 27, 2021

Improved donor retention. Additionally, 84% of surveyed supporters reported a higher likelihood of giving if they know a corporate match is being applied, while 1 in 3 donors indicated that they’d give a larger gift if it will be matched. Improved Donor Retention. —and that’s what we’ll focus on in this quick guide.

Gift 81

Gift Benefit Ratio Nonprofit 81

Nimble AMS

JANUARY 20, 2022

These ideas from a recent association trends study can help you prepare your organization for whatever comes next. Here are five ideas from the association trends study to help you prepare your association for 2022 and beyond: 1. Two ideas for strengthening your events and learning opportunities: Look beyond in-person only events.

Associations 78

Associations Studies Trend Data 78

Classy

JUNE 1, 2021

As donor retention and engagement continue to challenge the space, virtual events are a viable tool you can explore to enhance these efforts. There’s no shortage of creative ideas your organization can try to engage your donors in this new era, whether you try galas, cooking classes, endurance rides , or comedy events. Emails (19.9%).

Virtual 62

Virtual Donor Fundraising Retention 62

Bloomerang

AUGUST 7, 2023

It’s the reason so many donor programs have retention rates representing three steps forward, two steps back. When Bill Generous — who lives paycheck to paycheck, just got laid off and has no idea where his next meal is coming from — makes a $20 gift, that’s a way-beyond-token vote of confidence in your mission.

Gift 70

Gift Donor Time Mail 70