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Nonprofit Donor Retention 101: Always Do This

Bloomerang

There were two instances this year where I made gifts over and above what I had intended and they both involved personal contact from someone in the development office (director or gifts officer). Donor and dollar retention rates have averaged well below 50% for over a decade, and it’s been getting worse over time. People give.

Retention 111
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It’s Not Too Late: 3 Strategic Year-End Fundraising Tips

Bloomerang

Instead, send emails from someone on your team or board and make sure the sender name and email address correspond to that person (example: Claire and claire@). . If someone wants to reach you by phone or email, it should be easy for them to do so. Did you know the average nonprofit email open rate for nonprofits is 25%?

Tips 118
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10 New Nonprofit Trends

Qgiv

Personalization. Another trend that shouldn’t be new to your nonprofit is personalization. That said, it’s become more important than ever to personalize your donor experience for those who give to your nonprofit. A big factor is that mobile messages have an open rate of around 98%. Text fundraising.

Trend 96
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Lessons from a Fundraising Insider: How our Donor Retention Rates grew to 43%

Connection Cafe

We impact over 10,000 lives each year, and in 2013 we had a donor retention rate of 43% ( compared to 27% ). So, what led to our above industry average donor retention rates? I used to take it so personally if someone didn’t respond to an email, phone call, or appeal (that I wrote a personal note on!). Be personal.

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Nonprofit Fundraising Strategy: Guide, Best Practices, & More

Qgiv

There are many great online solutions that help you plan and manage in-person, virtual, or hybrid events. When was the last time you didn’t have your cell phone on you? Text fundraising : People are on their phones all the time, which makes text fundraising a no-brainer! It streamlines giving and makes donating a breeze.

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10X: CEO’s Update: Spring 2014

Beneblog: Technology Meets Society

The information can then be erased from the phone, to safeguard it from the phone’s possible loss or confiscation. This represents a 10x growth over the past 6 years, and a 20% and 25% growth, respectively, over less than a year: growth rates associated more with successful commercial services, and unheard of in our field.

Literacy 158
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Peer-to-Peer Fundraising Best Practices: Event Marketing

Qgiv

That doesn’t mean they don’t appreciate a personal touch; the next most popular method of receiving updates was through personal phone calls. For hybrid and in-person events, it helps to pay attention to geographic location when creating your ads. You want your conversion rate to be as high as possible.