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Lessons from a Fundraising Insider: How our Donor Retention Rates grew to 43%

Connection Cafe

I work as the Donor Relations Coordinator at Lena Pope , an agency that serves children and families through counseling and education. We impact over 10,000 lives each year, and in 2013 we had a donor retention rate of 43% ( compared to 27% ). So, what led to our above industry average donor retention rates?

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One Thing Most Nonprofits Stink at (Donor Retention) and How You Can Change It in 2014

Connection Cafe

Donor acquisition is all the rage, but did you know nearly 3 out of 4 new donors leave and never come back. In 2013, Chuck Longfield was on a mission to shed light on the importance of donor retention in the nonprofit industry. There’s no time like the present to improving your donor retention rates.

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The Nonprofit Weekly Roundup: Secrets, Emails, and Tips for Better Donor Retention in 2014

Connection Cafe

In honor of the release of the newest npExperts ebook, Show the Love: Thoughtful Engagement to Retain Donors , this roundup all about retention. I mean, is it just me or is anyone else a little concerned that donor retention remains a lower priority for nonprofits across the industry? Donor retention.

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npNEXT 2013 – Penelope Burk

Connection Cafe

What donors can teach us about making more money. She has an uncanny ability to articulate what donors want and backs that up with solid and compelling research. Penelope has just released her third book, Donor-Centered Leadership , on how to build and sustain a high performance fundraising team.

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The Best Donation Platforms for Nonprofits

Whole Whale

Founded: 2014 Give Lively builds tech for peak fundraising experiences on both the donor and nonprofit side. This means a bit of a lift for donors, who will need to download the app and sync it with their bank account. Online revenue is up for nonprofits. So what’s the best donation platform? Click To Tweet. For a Budget. Give Lively.

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npNEXT 2013

Connection Cafe

What donors can teach us about making more money. Turning Data into Targeted Donor Communication. Million Dollar Gifts and Donor Loyalty. “It’s Not About You”…and other lessons from the American Donor. Counter-Intuitive or a New Path to Profit?: Getting the Right Hero into Your Story.

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The Nonprofit Weekly Roundup: Texting For Good, Killing Your Annual Appeal, and The 2nd Gift.

Connection Cafe

Here are this week’s nonprofit highlights: The 2nd gift. It’s almost as important as the first and it’s indicative of a donor’s likelihood to give again. She tells you why on #fundchat, and addresses any concerns you might have about time, money, staff, and donor complaints. I would love to hear them.

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