CauseVox

MARCH 1, 2024

Customer personas (like mine above) are not just for marketing professionals, they are also incredibly beneficial for nonprofits seeking to understand who their donors are, why they give, how they like to be communicated with, and what their barriers to giving are. Why Do Donor Personas Matter?

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Audience Donor Survey Demographics 82

Qgiv

JUNE 1, 2021

Making donation appeals over the phone is an interesting middle ground between asking for donations in person and making appeals through more anonymous methods like email or on your website. On the one hand, you are having a conversation in real time with a donor or prospect. Let donors get a word in on your call.

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Phone Donation Tips Script 105

NonProfit PRO

APRIL 10, 2024

Melissa’s new solutions catalog is packed with essential tips, tools and free trials to help you address donor engagement, improve outreach, and ensure accuracy for meaningful impact and a sustainable future.

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Nonprofit Tech for Good

DECEMBER 15, 2019

It’s time to take on new terrain by building a targeted multichannel donor journey that ensures every member of your community feels connected to your cause throughout the year. In this must-watch webinar you’ll learn how to: Take a multichannel approach to your donor communications.

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Bloomerang

FEBRUARY 27, 2024

Your lapsed donors. This timeline offers a clear road map to prevent lapsed donors: What makes donors lapse? The second thing you must know is what defines a lapsed donor. The simple definition of a lapsed donor is someone who hasn’t given in a certain amount of time. Do donors realize they’ve lapsed?

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Bloomerang

DECEMBER 8, 2023

A nonprofit CEO, Dorethea, asks, “ Should I send holidays gifts to donors ?” Well, Dorethea, it depends on what type of gift and which donor segment (small, mid-size, or major givers) you have in mind. It also depends on your previous conversations or donor surveys. Dorethea was asking about sending gifts to her major donors.

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Gift Donor Studies Donation 105

Nonprofit Tech for Good

OCTOBER 1, 2020

By Christy Smaglio , Instructional Writer at Donor Perfect – a top-rated donor management system and fundraising platform for nonprofits. Donor retention is a crucial aspect of a productive fundraising strategy. Here are seven excellent methods of increasing donor retention and how to automate them.

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Retention Donor Gift Rate 339

EveryAction

OCTOBER 26, 2022

Something that makes you stand out and lets your donors feel like the heroes that they are? Warm your donors up with some thoughtful stewardship through a channel that will help you get through: mobile. Why text donors? It is the 21st-century version of a phone call. What should you text your donors?

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Donor Giving Gift Photo 216

Bloomerang

MARCH 1, 2024

Today’s question comes from a nonprofit employee who wants advice on how to recognize tribute gifts when donors want to remain anonymous: Dear Charity Clairity, We list tribute gifts in our annual report. This year we received tributes from donors who wish to remain anonymous. It would make little sense to offer a tribute otherwise.

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Gift Donor Phone Charity 98

Neon CRM

OCTOBER 31, 2023

Having solid donor engagement strategies in place is important for any nonprofit that wants to inspire generosity in their community and build a base of lifelong supporters. But the world is a noisy place: Donors are bombarded with constant messaging that can drown out a nonprofit’s attempts to reach them.

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Bloomerang

OCTOBER 13, 2021

To make the most of this end-of-year giving season , I recommend taking the time to do a simple and inexpensive task that will inspire donors to be even more generous: calling them. . Here’s a scenario showing how calling a donor can inspire them to make an end-of-year gift. . But wait—a couple of days later, your phone rings.

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Script Phone Gift Examples 102

NonProfit PRO

MARCH 12, 2024

Melissa’s new solutions catalog is packed with essential tips, tools and free trials to help you address donor engagement, improve outreach, and ensure accuracy for meaningful impact and a sustainable future.

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Nonprofit Tech for Good

FEBRUARY 2, 2020

donors need to tell their stories effectively online to differentiate themselves from the more the 1.5 Also, a toll-free number is not provided for the webinar, but attendees can listen to the audio presentation for free over their computer speakers or call into a phone number provided by GoToWebinar. million U.S.-based

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Donorbox

APRIL 6, 2023

Although it might seem old-fashioned, a phone-a-thon or phonathon is a well-vetted practice for organizations looking to connect with donors. We’ll also provide 7 steps to planning and running your own […] The post How to Run Successful Phone-A-Thons [+ Sample Script] appeared first on Nonprofit Blog.

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Script Sample Phone Technique 52

Get Fully Funded

FEBRUARY 25, 2024

Thanking donors is THE most important step in fundraising. Mess it up, and you’ll eventually lose the donor. Unfortunately, most nonprofits view thanking donors as an afterthought instead of treating it with the importance it deserves. And that can kill your ability to keep good donors who love the work your nonprofit is doing.

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Nonprofit Tech for Good

JUNE 10, 2019

Do you find yourself asking these questions: How to I optimize donor engagement? How do I keep my donors happy? How to I retain my donors? Personalization is no longer the exception, donors expect it and it’s the foundation for a good fundraising strategy. How can I increase response rates?

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Nonprofit Tech for Good

MARCH 20, 2024

Online Fundraising Strategy 93% of nonprofits believe that a strong brand identity has a positive impact on donor engagement. 99designs ] 75% of donors look for concrete information about a nonprofit’s achievements before making a decision to give. Double the Donation ] The current donor retention rate is 41.9%. billion—only 0.6%

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Statistics Online Fundraising Benchmark 240

Bloomerang

DECEMBER 21, 2023

Today’s question comes from a nonprofit employee who wants advice on when to soft credit donors in their database: Dear Charity Clairity, I have two questions: (1) Our organization received a check from one spouse, without any paperwork crediting the other spouse. 2) We received an IRA Charitable Rollover check from a donor.

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Database Donor Gift Phone 91

Candid

MARCH 5, 2024

Given this disadvantage, new nonprofits are typically advised to start with individual donors. So, how can a new nonprofit develop a pool of prospective donors when they’re still building their visibility and reputation? If face-to-face is not an option, a phone call is your next best bet.

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Bloomerang

AUGUST 14, 2023

Becoming savvier about donor advised funds is a current trend in nonprofit fundraising. As a nonprofit, finding out which donors have a donor-advised fund (DAF) can be challenging since DAF accounts are privately held and not public entities, and because they are managed by sponsoring organizations or financial institutions.

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Fund Donor Strategy Help 69

sgEngage

JANUARY 30, 2024

If your nonprofit is ready to dive deeper into the world of AI fundraising to boost donor engagement with your mission, this is the place to start! In this guide, we’ll review the basics of AI fundraising tools and a few strategies for using these solutions to improve donor relationships.

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Tools Donor Fundraising Survey 86

Greater Giving

JULY 18, 2023

Donor Data Management How To Supercharge Relationships You’ve spent weeks, months, or even years collecting every bit of data your donors produce. Your donor data may include phone numbers, emails, birthdays, donation history, and even meal preferences. Here’s what you can expect in this guide: Gather relevant donor data.

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Data Donor History Demographics 98

Pamela Grow

AUGUST 15, 2023

Summertime… and the livin’ is easy Fish are jumpin’…and the cotton is high We all know that staying connected with your donors throughout the year is critical. And summer offers a unique opportunity for you to rekindle connections with your donors. Reminding donors of the impact of their contributions.

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Project Donor Newsletter Report 89

Bloomerang

DECEMBER 13, 2022

Did you know as many as 81% percent of new donors don’t return to give again? And only 43% of all donors remain loyal? . Donor attrition has gotten worse over time. Donors tell us this all the time, both with words and actions. Donors tell us this all the time, both with words and actions. Donor Negative WORDS.

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Nimble AMS

NOVEMBER 27, 2022

Proper donor stewardship is vital to your organization hitting its financial campaign goals. Saying “thank you” is t he key to fostering healthy donor relationships. But do your donors know just how much your organization appreciates the m ? We’re here to help you elevate your donor relationship with six valuable tips.

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Associations Donor Gift Tips 126

Get Fully Funded

MARCH 21, 2022

Major donors make a major impact on your nonprofit, but it can be a bit scary to ask major donors for a donation. If you’re new to major donor work, you know what I mean. And the best way to get to know your major donors is to ask good questions that spark conversation. Don’t try to wing a visit with a major donor.

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The Modern Nonprofit

MARCH 26, 2024

Estimated Reading Time: 5 minutes Turning Crisis into Community: How to Make Emergency Donors Lifelong Supporters As nonprofit professionals, we are all too familiar with the cycle of emergency fundraising. Preparation is key To effectively retain emergency donors, you must have a solid foundation in place.

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Support Donor Community Retention 52

The Fundraising Authority

DECEMBER 10, 2022

As fundraisers, we need to be carrying on a constant conversation with our donors. Sometimes this conversation happens in person or on the phone. Other times, we talk to our donors through newsletters, e-mails and snail mail letters. We need our donors emotionally involved and excited about our work… not bored.

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Story Work Fundraising Storytelling 350

Get Fully Funded

APRIL 23, 2023

There are two parts to thanking donors: Connecting with the donor’s brain by providing a gift receipt and more importantly, touching the donor’s heart by letting them know they are heroes for giving to your organization’s cause. But there is so much more to properly thanking donors. A perfect thank-you letter does both.

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Gift Donor Language Donation 119

Bloomerang

NOVEMBER 28, 2023

Taking inspiration from divine connections The challenge of outdated systems Sharon Tennyson, Distribution Coordinator for Adventist Review Magazine , the flagship journal of the Seventh-day Adventist Church, encountered a significant hurdle with their previous donor database. “We We had a homemade database for managing our donors.

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The Fundraising Authority

DECEMBER 15, 2020

How are we going to shift our direct mail strategy to find more mid-level donors? Your donors (and prospective donors) will care about that mission. The best way to stay a viable, growing organization is to have donors who deeply care about and are committed to your non-profit. Tactics are important. Guess what?

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Nonprofit Tech for Good

MAY 8, 2023

Your organization likely relies on direct mail, emails, social media, and even phone calls to get the word out about your organization’s work and solicit support for your mission. You can use outbound text messages to inform donors about upcoming fundraising events and campaigns. The rules for opting in are different for nonprofits.

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Bloomerang

JULY 12, 2021

Next to its small pool is a cherry red phone. It tells us that the opportunity to surprise and delight your donors is closer than you think. . Be honest: What kind of memorable and meaningful experiences are you creating for your donors right now? Here are 3 surefire ways to create memorable moments to wow your donors.

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Bloomerang

AUGUST 12, 2021

Do you know your organization’s donor retention rate? of the donors who made a gift in 2019 made another gift in 2020. That means more than half of donors who made a gift in 2019 didn’t make another one in the following year! The Donor Retention Crisis—and Why It Matters. Why are first-time donors such a big deal?

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Retention Rate Donor Issue 111

Get Fully Funded

JUNE 14, 2023

The generosity of donors is crucial to your nonprofit organization’s success, which means that you should strategically plan your communications with them. Part of creating great donor communications is personalizing each message to its recipient, making them more engaging. Address donors by their preferred names and pronouns.

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Bloomerang

FEBRUARY 13, 2023

Community Brands recently shared donor retention data that reinforced alarming trends that the nonprofit sector has been monitoring for a while. In their survey, they asked nonprofits what their current donor retention rate was: about 60% said they didn’t know and the rest had an average donor retention rate of 45%.

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Donor Strategy Retention Help 104

Bloomerang

NOVEMBER 8, 2023

This is her real donor story. She’s a perfect example of the importance of year-end donor segmentation. To gain a deep understanding of the donor experience and how to build a loyal and passionate donor base, check out this Humane Society Donor Experience Report. Sarah is a real person.

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