Interview Retention Site Survey 
Candid
FEBRUARY 27, 2024
When you hear directly from clients, you can better tailor services to their needs and preferences, which, in turn, helps increase client retention and impact. To collect a representative sample, we recommend administering surveys using multiple methods—in person, via text, by email, etc.
Whole Whale
SEPTEMBER 8, 2023
Survey existing donors on what compelled them to support you before. Surveys, interviews, and data analysis can reveal the equivalent of that Rolls-Royce insight – the key emotional triggers, values, and desires of your existing and potential supporters. Remember your goal is persuading consumers. Lean into what works.
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Neon CRM
JUNE 23, 2023
While finding new members is always a priority, member retention is often overlooked—even though it’s less expensive to retain members than to find completely new ones. If you’re interested in building a thriving base of highly engaged members, retention should be a priority. Retention isn’t a once-a-year event.
Get Fully Funded
MAY 4, 2021
Location and hours: Share the nuts-and-bolts information a volunteer might need in a pinch, including the location of all program sites, hours of operation, the main phone number, your mailing address, and your website. Different roles may have different requirements, and some might require an interview. What about working off site?
Connection Cafe
DECEMBER 11, 2020
For some of your opportunities, you might need to interview or screen a volunteer before they can participate. Consider interviewing volunteers with a video chat or conferencing tool, like Zoom or Skype. Prioritize volunteer retention. Virtual volunteer screening. Online document collection.
.orgSource
DECEMBER 11, 2023
In an interview for our Book Association 4.0: When ABMS surveyed participants, the product satisfaction level was 90 percent. Increased ROI Advantages: Improved customer acquisition and retention. Getting a “wow” from a happy customer is lightning in a bottle. There is no substitute for that emotional high-five.
Qgiv
OCTOBER 27, 2021
Though they go hand in hand, volunteer recruitment shouldn’t be confused with volunteer retention. If none of your volunteers want to help recruit or give a name of a friend or family member who could volunteer for you, you may want to step back and survey your volunteers to gauge their current satisfaction and engagement levels.
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