Listening Literacy Skills: What keywords or phrases have brought you some insights?
Beth's Blog: How Nonprofits Can Use Social Media
JANUARY 29, 2009
I'm passionate about listening - the skills, tools, techniques, and how it translates to continuous improvement of strategy and understanding the value it provides to organization's mission. Andy Beal also suggests searching on intellectual property and your known strengths and weaknesses. Industry terms or other phrases.
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