NTEN

MAY 5, 2011

Read the complete issue of NTEN's new quarterly journal for nonprofit leaders by subscribing to the journal for free! ] Just as the strength of the donor-charity relationship heavily influences offline giving, the online giving experience has a significant impact on donor loyalty, retention, and gift levels.

Relationship 89

Relationship Studies Network Online 89

NTEN

SEPTEMBER 19, 2011

We'll cover the how-to of integrating direct mail – still the biggest giving channel – with on-line giving and social media tools in your fundraising campaigns at " Fundraise Everywhere: Coordinating Your Campaigns & Appeals ". > Learn more about "The Email Fundraiser's Toolkit".

Fundraising 59

Fundraising Mail Offline Channel 59

NTEN

JUNE 8, 2011

We've been talking a lot about multi-channel fundraising in the last year or two, which begs the question: Are donors really multi-channel? Donors acquired by direct mail very rarely convert to online giving channels. We need to work in both channels to make the ask. The lesson? As usual, it's not simple or pretty.

Donor 58

Donor Offline Mail Channel 58

Connection Cafe

SEPTEMBER 22, 2013

This post highlights the success of NTEN’s campaign to re-engage the 24,000 subscribers who had not opened an email from them in the past year. Like any other channel, social media is a means to an end, a way to engage with your supporters. In this NTEN blog post, How Can I Love You If You Don’t Know My Name?

Campaign 38

Campaign Tennessee Social Media Florida 38

NTEN

SEPTEMBER 24, 2009

In a study released earlier this year, Target Analytics found they have lower retention rates than offline donors. That said, actual repeat giving from donors via a social network is likely understated because many of these donors have been introduced to this channel of giving less than 12 months ago.

Donor 84

Donor Online Mail Social Network 84

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 23, 2011

That’s the questions I asked myself as I designed my panel for the NTEN’s annual conference, the NTC. As a facilitator, it is great to have this visual so you can focus on the conversational channeling – and have a record you refer to as the conversation weaves and turns. Photo by Devon Smith.

NTC 96

NTC Conference Learning Experiment 96

NTEN

MARCH 26, 2009

While online fundraising continues to be a growth engine for many nonprofit organizations, the data -- real and anecdotal -- shows that engaging constituents through an integrated, multi-channel approach provides the greatest return over the life of most supporters. Donors and other supporters are accustomed to a multi-channel world.

Integration 50

Integration Marketing Mail Channel 50

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 14, 2015

His research shows that professional development learning experiences need to be as interactive as possible to boost retention and application. Back channel facilitation, chat, polls, and other tools are critical for a high level of interaction and to keep people engaged. Medium: Up to 50 people.

Facilitation 50

Facilitation Interaction Reflection Design 50

NTEN

SEPTEMBER 12, 2011

It's also a good idea to track your retention rate year-over-year as one of your performance indicators. Learn more about the social media your participants frequently use to solicit engagement with your social media channels. You could also ask them to serve as mentors or resources to newer participants. The Extras.

Raise 77

Raise Data Help Money 77

Qgiv

JANUARY 20, 2022

Steven has contributed content to the National Council of Nonprofits, AFP, NTEN and Nonprofit Hub, and is a frequent conference speaker. For retention-minded fundraisers with a strong donor cultivation plan in place, the early days of a new calendar year might even be busier than any day in November and December. . About Bloomerang.

Donor 83

Donor Retention Gift Calendar 83

NTEN

MARCH 19, 2009

Take a look at this chart from the report: The lower retention rate drags down the lifetime value of online-acquired donors, as per this chart: So, while we're busy chasing down those high-value online donors, they may be costing us more in the long-run. It's not just nonprofits that are getting used to all this, it's the public.

Attention 36

Attention Metrics Online Fundraising 36

NTEN

JANUARY 4, 2011

Some do a great job connecting with and engaging donors in many ways and through many channels, while others are doing little. Just as the strength of the donor-charity relationship heavily influences offline giving, the online giving experience has a significant impact on donor loyalty, retention, and gift levels.

Studies 95

Studies Donor Online Giving 95

NTEN

SEPTEMBER 10, 2010

16% retention rate . What channel (direct mail, email, social media) the gift came through. Let's say your development staff shows you something like this: 782 first time donors in 2009. 129 have donated again in 2010. Clearly a problem, right? What would be helpful in understanding how to solve this problem? Dates of gifts.

Data 82

Data San Francisco Problem Gift 82

Qgiv

MARCH 26, 2024

Use Bloomerang’s blog to learn expert insight into donor retention, volunteer management, fundraising, and more. NTEN Publications. This marketing software can help you reach donors across your marketing channels. Volunteer Management & Retention Best Practices for Nonprofits. Qgiv Fundraising Blog. Bloomerang Blog.

Resource 122

Resource Raise Free Help 122

Connection Cafe

DECEMBER 22, 2013

From #batkid to #GivingTuesday, the Next Generation of American Giving to Content Marketing for Nonprofits , storytelling to social fundraising, retention rates to relationship building, the roundup below covers it all (and everything in between). Donor retention rates are depressing. More than 7 out of 10 donors were lost.

Story 54

Story Nonprofit Social Media Content 54