Eric Jacobsen Blog

MAY 25, 2010

Tuesday, May 25, 2010 Play Team Sports To Build Leadership Skills Todays high school and college team sport athletes are learning leadership skills that will serve them well when they enter the workforce. Be An Effective Team Member. How To Improve Customer Service With The Telephone.

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Bloomerang

NOVEMBER 20, 2021

Jacobwith will show you five powerful and simple “must do’s” to cut through year-end fundraising noise, help increase your Giving Tuesday success, and increase donor retention. I’m going to start sipping my green tea, like you said. The thing that I’ll tell you is donor retention is what we’re talking about.

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Eric Jacobsen Blog

NOVEMBER 19, 2010

“An added benefit of conducting employee satisfaction research is that, in doing so, a company lets their employees know they are important, their opinions and suggestions matter, and there is a sincere desire to make the company an enjoyable place to work,&# reports Polaris. .&#

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Eric Jacobsen Blog

JANUARY 20, 2011

Thursday, January 20, 2011 "Great Places To Work" Employee Perks StLouis magazine is featuring in its January issue 60 companies that they deemed "great places to work". Helping those companies to earn that honor are the perks they give their employees, some of which you might want to consider for 2011.

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Eric Jacobsen Blog

OCTOBER 17, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ▼ October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

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Eric Jacobsen Blog

AUGUST 30, 2010

Employee pay often is not the most important driver for employee retention. Despite study after study that shows pay is not the top reason employees stay with a company, research results like these often surprise workplace leaders. In fourth place is an organizations financial stability. Compensation came in fifth on the top five list.

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Eric Jacobsen Blog

JANUARY 4, 2011

Business leaders can read Overland Park, KS’s Leigh Branham’s books: • The 7 Hidden Reasons Employees Leave • Re-Engage to learn more about why employees leave their workplaces (including non-financial reasons), and what leaders can do to boost employee retention. Both are excellent books.

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Eric Jacobsen Blog

DECEMBER 1, 2010

Rating someone based on the company he or she keeps 6. One of her favorite books is The 7 Hidden Reasons Employees Leave , written by Leigh Branham of the company Keeping The People, Inc., Excusing substandard performance or behavior because it is widespread 4. Rating someone based on a grudge you are holding 7.

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Eric Jacobsen Blog

SEPTEMBER 7, 2010

Tuesday, September 7, 2010 How To Uncover The Real Reasons Your Employees Leave As a leader, its imperative you understand the real reasons employees leave your company. To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

AUGUST 21, 2010

Saturday, August 21, 2010 Lots Of Lessons From Post-it Notes There are lots of lessons tied to those canary yellow squares, called Post-it Notes -- how ideas and innovations can come from anyone on your team at any time. How they can be used by leaders to boost morale. How test marketing is critical. Enjoy the history of those yellow squares.

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Eric Jacobsen Blog

AUGUST 1, 2010

If you say youll send a team member a report, do so. But, following through is critical to keeping your team effective and efficient. If you promise to get an employee an answer, get it for him or her. As the Nike campaign/slogan so aptly says, "Just Do It." Too many managers dont follow through. Perhaps they get busy.

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Eric Jacobsen Blog

AUGUST 18, 2010

When everyone knows how each job/position on your team fits together, your team can accomplish so much more. Plus, the new-found knowledge drives a better appreciation for what everyone does, and proves to the team that success comes only when all the pieces fit together like a well-oiled machine.

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Eric Jacobsen Blog

DECEMBER 14, 2010

Tuesday, December 14, 2010 Ask Your Customers To Help You Write Your Strategic Plan Mike Brown, the founder of the Kansas City company called, The Brainzooming Group, encourages business leaders to solicit feedback from their customers when creating a strategic plan. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

JANUARY 16, 2011

Or, perhaps youve heard a vendor use them, particularly if your company is expanding its social media play. Here are 20 of those words that recently made it into dictionaries -- many of which youve likely heard your younger employees using. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

AUGUST 29, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

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Eric Jacobsen Blog

SEPTEMBER 20, 2010

Quickly get answers when phoning your company? You can find more examples of companies with impressive guiding principles in the book, 1001 Ways To Energize Employees. Is it easy for your customers to: Buy from you? Make returns? Get pricing and terms? Receive timely responses to their e-mails?

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Eric Jacobsen Blog

AUGUST 22, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

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Eric Jacobsen Blog

DECEMBER 24, 2010

Most often, you’ll find your best mentors are not your supervisors, but instead are other individuals in your workplace, at other companies in your city, or are members of organizations to which you belong. And, do I also have the time to devote to a mentoring relationship? How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

NOVEMBER 20, 2010

I appreciate all the work you’ve put into it, as do your team members.&# Much of what you read on my Blog may not be new to you, but hopefully, it’ll serve as a good reminder of things to consider when you lead your next employee, team or group.I’m The report that you just prepared for me was thorough and concise.

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Eric Jacobsen Blog

AUGUST 8, 2010

Leadership is what it takes to inspire and engage employees to contribute their best to achieve the goals, support the vision, carry out the mission, and embody the companys values. For example, a presentation on LeaderLab explains: Management is made up of activities needed to run a business, unit or organization to help achieve its goals.

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Eric Jacobsen Blog

AUGUST 11, 2010

However, if you dont have time to read books about how to be an effective and good leader, you can select a few words from the list below and then practice what those words mean, as you lead your team every day. How To Improve Customer Service With The Telephone. Good Sample Business Principles Do you have a brand strategy?

Leadership 52

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Eric Jacobsen Blog

AUGUST 7, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

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Eric Jacobsen Blog

MARCH 21, 2010

Sunday, March 21, 2010 Do Exit Interviews Knowing why an employee leaves your company can help you to reduce your employee turnover rate. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

DECEMBER 5, 2010

That is, what are their self-interests versus what the company can offer them. Much of what you read on my Blog may not be new to you, but hopefully, it’ll serve as a good reminder of things to consider when you lead your next employee, team or group.I’m A mentor always exercises the power of suggestion.

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Eric Jacobsen Blog

SEPTEMBER 28, 2010

Equally bad, a lack of decision will impede the progress of the managers team. Good managers know that most decisions can be tweaked along the way as their teams carry out their tasks impacted by the decision. Some managers make endless requests for data as a way to postpone their having to make a decision.

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Eric Jacobsen Blog

AUGUST 24, 2010

But, to build a well-balanced team and to achieve maximum success, you need to have employees who can fill in your weaker areas. Similarly, if your team excels in sales but lacks organization, add an employee who leads in organization. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

OCTOBER 3, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ▼ October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

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Eric Jacobsen Blog

AUGUST 31, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

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Eric Jacobsen Blog

NOVEMBER 16, 2010

Tuesday, November 16, 2010 How To Improve Customer Service With The Telephone Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder.

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Eric Jacobsen Blog

AUGUST 17, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

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Eric Jacobsen Blog

AUGUST 14, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

Communication 45

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Eric Jacobsen Blog

AUGUST 5, 2010

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

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Eric Jacobsen Blog

DECEMBER 7, 2010

Tell him how his actions negatively affect the team. Remind him that he is a valuable part of the team and that you have confidence his performance will improve. Tell him what performance is in need of change and be specific. Let the discussion sink in. Dont rehash the discussion later.

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Eric Jacobsen Blog

JANUARY 15, 2011

5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.

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Eric Jacobsen Blog

JUNE 13, 2010

Sunday, June 13, 2010 Lessons From Good To Great Here are two of my favorite quotes from the hugely popular leadership book, Good To Great : "The good-to-great companies did not say, Okay, folks, lets get passionate about what we do. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

SEPTEMBER 11, 2010

Saturday, September 11, 2010 3 Things Your Mission Statement Must Have A lot of companies struggle when creating their mission statement. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Author Peter F. How To Improve Customer Service With The Telephone.

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Eric Jacobsen Blog

OCTOBER 5, 2010

ToneCheck reports that many companies also battle productivity loss triggered by misread employee email. Much of what you read on my Blog may not be new to you, but hopefully, it’ll serve as a good reminder of things to consider when you lead your next employee, team or group.I’m

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