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Are You Done With Digital Transformation?

.orgSource

Unfortunately, despite the hefty price tag, the mechanics are meaningless without the philosophy, strategy, and culture that maximizes those tools. On the other hand, confusion about what digital transformation actually means and the lack of a clear strategic direction, or roadmap, continues to be a challenge.

Digital 221
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Three Imperatives for the Modern Nonprofit CFO in the Digital Age

sgEngage

And because the digitalization of finance is happening so quickly, we need to be ready to take on new challenges while demonstrating exceptional nonprofit stewardship. For an in-depth look at the report from a nonprofit perspective, watch the entire “Gartner’s Imperatives for the Nonprofit CFO” webinar on demand.

Digital 74
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Surveys: Collect and Act on Your Data in 2021 and Beyond

Nucleus

With the number of data collection tools available on the internet for little or no cost, it’s tempting to inundate members with surveys about everything from the color of the annual meeting theme to crucial issues like dues increases or social issues. If you can create a shorter tool, do it. But, “less is more.”

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5 best practices for Salesforce change management

fusionSpan

But just because change is constant, it isn’t any less of a challenge. Whether a change happens goes smoothly or runs into unforeseen obstacles, it can be challenging technically and emotionally – and it’s not getting any easier in our fast-paced digital world. That also has benefits for both your employee and member experience.

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Customer Experience Plays Marketing as a Long Game

.orgSource

Seeks solutions—products and services are designed to solve members’ challenges. According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Prioritizes outcomes—views customer satisfaction as the significant metric of success.

Game 44
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Fundraiser Burnout? Try Automation to Boost Both Efficiency and Employee Morale

sgEngage

Think of automation as a tool to help your team focus on the uniquely human skills of creativity, relationship building, and critical thinking that only they can bring to their fundraising roles. Operate More Efficiently Gartner projects that 70% of organizations will implement structured automation by 2025.

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Digital Evolution—Three Trends to Watch

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Success depends on studying the route and knowing what you’ll need in your backpack to be prepared for the challenges. No code options have the potential to unleash the office from IT, liberating employees to customize their tools to fit individual needs. Gartner offers this explanation. “A

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