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Are You Done With Digital Transformation?

.orgSource

Is it time to put a wrap on digital transformation? Yes, digital transformation depends on hardware and software. Digital transformation involves adopting a vision that continues to expand along with business and market possibilities. Digital initiatives need constant tweaking and tending. Is there more to accomplish?

Digital 221
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Digital Evolution—Three Trends to Watch

.orgSource

Is digital transformation dead? At this point, any group missing the digital gene is probably extinct. The focus has gone beyond whether or not you will have digital platforms. The focus has gone beyond whether or not you will have digital platforms. Today, we are looking at evolution.

Trend 221
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AI and Nonprofits: Will Bots Make Transition from Functional to Friendship?

Beth's Blog: How Nonprofits Can Use Social Media

With over 100,000 bots created on the Facebook Messenger platform and the rise of AI and conversational user interfaces (think SIRI), Gartner analysts predict by 2020 the average person will have more conversations with bots than their spouse. Think about how you’ve interacted with SIRI. SIRI is not the only virtual therapist.

Gartner 112
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Customer Experience Plays Marketing as a Long Game

.orgSource

According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Gartner identifies these qualities as key to delivering value: A customer journey mapping process that extends beyond acquisition and purchase through the life of the relationship.

Game 44
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AI, Automation, and New Tech Put Member Love Online

.orgSource

We are tempted to view AI’s powers as primarily in the realm of cost savings and efficiency; however, teamed with or without a human partner, AI can be a digital concierge helping organizations deliver that sought-after wow. The platform has over 35,000 users. Each of those stops are visits to isolated digital islands.

Tech 221
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Nonprofit Finance Leaders: Add these bbcon 2022 Sessions to Your Agenda

sgEngage

CFO Tech Tips: Mastering Gartner’s Digital Imperatives. Leading research and consulting firm Gartner recently published 10 opportunities for the CFO to accelerate their organization’s digital transformation. TUESDAY, OCTOBER 18, 12:30 P.M. Reduce Online Fees: The Power of Choice. Keynote Conversation with Glennon Doyle.

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Solving the Salesforce Talent Gap

Cloud 4 Good

In 2020, Gartner ranked Salesforce the #1 CRM for the 8th year in a row, with greater market share than the next nine competitors combined. billion in revenue for FY 2022 and more than 150,000 companies and 40,000 nonprofits currently use the platform to create value. Blog: Getting the Most From Technology With Salesforce Digital 360.

Gartner 96