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Are You Done With Digital Transformation?

.orgSource

Digital transformation involves adopting a vision that continues to expand along with business and market possibilities. There was still some skepticism around the urgency to adopt digital business systems. The Gartner Technology Glossary offers these definitions. Adaptation and resilience were watch-words during the pandemic.

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AI and Nonprofits: Will Bots Make Transition from Functional to Friendship?

Beth's Blog: How Nonprofits Can Use Social Media

With over 100,000 bots created on the Facebook Messenger platform and the rise of AI and conversational user interfaces (think SIRI), Gartner analysts predict by 2020 the average person will have more conversations with bots than their spouse.

Gartner 112
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Data-Enhanced Learning Management & Certification for Associations

Nucleus

To grow your education business, you need to take advantage of the sophisticated metrics now available through modern data analytics – trends, behaviors, preferences, popularity, geography and much more. ” – Peter Sondergaard, Senior Vice President, Gartner Research.

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Customer Experience Plays Marketing as a Long Game

.orgSource

According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Gartner identifies these qualities as key to delivering value: A customer journey mapping process that extends beyond acquisition and purchase through the life of the relationship.

Game 44
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From Gartner: Five Laws for Exploring Virtual Worlds

Beth's Blog: How Nonprofits Can Use Social Media

Hat tip to Jay Moonah for the pointer to this Gartner article about virtual worlds. but not necessarily in Second Life, according to Gartner, Inc. Meaningful corporate use of public virtual worlds/platforms will lag. develop appropriate and relevant business models. develop appropriate and relevant business models.

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Solving the Salesforce Talent Gap

Cloud 4 Good

In 2020, Gartner ranked Salesforce the #1 CRM for the 8th year in a row, with greater market share than the next nine competitors combined. billion in revenue for FY 2022 and more than 150,000 companies and 40,000 nonprofits currently use the platform to create value. trillion in new business revenue by 2024.

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Fundraiser Burnout? Try Automation to Boost Both Efficiency and Employee Morale

sgEngage

How Automation Can Help You Retain Fundraisers Automating business processes saves time and resources so your team can focus on support for your cause and the more challenging elements of the job, instead of the repetitive, monotonous tasks that sap energy and so much of a fundraiser’s time. Ready to Get Started?