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Navigating the Conundrum of Auxiliaries

VQ Strategies

Designed to assist and support an organization (and most commonly hospitals, museums, libraries, and arts organizations), these groups historically focus on raising funds, sometimes manage the volunteer corps, and nearly always maintain their own governance system. A Path to Change. Sustaining the Change.

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Audience Engagement Conversation at Western Museums Association

Museum 2.0

The Western Museum Association was kind enough to invite me to speak on a panel about engagement at their annual meeting in Boise. Phillip’s early remark about museums was an invocation for everyone. As an outsider, he immediately saw that museums were operating “under a business model that doesn’t work.”

Museum 30
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Deliberately Unsustainable Business Models

Museum 2.0

I once asked Eric Siegel, the Director of the New York Hall of Science, why museums are rarely innovative shining stars on the cutting edge of culture. He commented that as non-profits, museums are built to survive, not to succeed. At one point, Mark commented that they have a "deliberately unsustainable" business model.

Model 55
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Launching the First Wave of the OF/BY/FOR ALL Change Network

Museum 2.0

Our goal is to help civic and cultural institutions become more representative OF, co-created BY, and welcoming FOR their diverse communities. We've see this model succeed at the MAH and at other community-centered organizations around the world. The model we landed on was movement building. Publishing toolkits. Consulting.

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Audience-Engagement Successes and Failures

Museum 2.0

Audiences are a portion of the humans in the museum ecosystem. The reason I think of a museum as human-centered is that to become audience-centered your organization has to center people. When I ran an adult studios program, I started reading a great deal about the rise of craft culture (this was in the pre-Pinterest days).

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Quick Hit: My Work with the Santa Cruz Museum of Art & History

Museum 2.0

I've now been the Director of The Museum of Art & History in Santa Cruz for two months. But the point is that the MAH, like just about every other museum in the known universe, was content to define the museum experience as something removed from the outside world, a rarefied church-like space of refined artistic reflection.

Museum 31
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Museums, Church, and Doable Evangelism

Museum 2.0

I often think museums are like church--passionately loved by staff and devout audiences, irrelevant or off-putting to lapsed or uninterested adults, alien and overwhelming to newcomers. What is the appropriate way to evangelize cultural institution use to the unconverted? Help people understand why you do what you do.

Museum 25