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How to gather high-quality nonprofit client feedback

Candid

When you hear directly from clients, you can better tailor services to their needs and preferences, which, in turn, helps increase client retention and impact. To collect a representative sample, we recommend administering surveys using multiple methods—in person, via text, by email, etc.—and

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4 Strategies to Increase Donor Loyalty

Bloomerang

Do you know what your retention rates are or how to increase donor loyalty? The sorry state of donor retention has been a topic of discussion for at least the past decade, since the Fundraising Effectiveness Project Report began collecting data. Yet too many nonprofits still don’t prioritize donor retention strategies. .

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Board diversity strategies to help nonprofits achieve success

ASU Lodestar Center

A 2017 survey from Board Source shows that 84% of members on nonprofit boards identify as Caucasian, which does not sway far from the 2015 survey. A statement can also aid in recruitment and retention of board members. The Council on Nonprofits has samples to review.

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Decoding Nonprofit Research: Ensuring Authenticity Over Marketing Hype

Neon CRM

Fundraising Effectiveness Project (FEP) The Fundraising Effectiveness Project (FEP) is the industry standard for donor retention stats and other related donor engagement metrics. How to use it : Your organization should be prioritizing donor retention rates as part of its operations.

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The Complete Volunteer Scheduling Checklist for Nonprofits

Top Nonprofits

Get feedback with volunteer surveys. Whether your program is relying on outdated volunteer scheduling software or you simply want to learn more about volunteer scheduling best practices, we have a solution for you. Get feedback with volunteer surveys. The content and intent of these surveys are entirely up to you.

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How to Monitor & Adjust Your Fundraising Development Plan Throughout the Year

CauseVox

Here, we’ll explore the benefits and practical ways to revisit your fundraising plan throughout the year. Sample fundraising calendar Be sure to update your quarterly and monthly totals for the year, comparing them to your original goals. They are living documents, serving as a “north star” to guide your organization to success.

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Research Friday: Lessons in board governance

ASU Lodestar Center

As part of a continuing weekly series, each Friday we invite a nonprofit scholar or practitioner to highlight current nonprofit research reports or studies and discuss how they can inform and improve day-to-day practice. Thankfully, a recent survey conducted by BoardSource in 2012 shows signs of increased governance among nonprofits 2.