Measure Metrics Model Ratio 
Beth's Blog: How Nonprofits Can Use Social Media
MAY 3, 2009
Photo by Smitty42 Lucy Bernholz has a great post called " Metrics Are Good, Unless They Are Bad " which talks about the problems we encounter when we're trying to measure hard to measure stuff - like social media, social return, and social enterprise. Lucy brings up some points about metrics for Twitter.
Wild Apricot
DECEMBER 21, 2017
Sales Ops Metrics & KPIs. Performance Metrics Analyses. Selection of Key Sales Metrics to Adopt. Even then, there are organizational models and structural templates you can build from. Common Sales Operations Metrics & KPIs. Preferred metrics vary across teams and organizations. Performance.
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Beth's Blog: How Nonprofits Can Use Social Media
JANUARY 16, 2009
You need to pick the right hard data points (fancy way of saying metrics) that will help you harvest insights to improve your social media strategy. For blogging, you have to use a couple of different tools to get the different metrics you need. I think engagement metrics are far more useful for evaluating reader interest.
ASU Lodestar Center
JANUARY 11, 2013
Other evaluation forms include: process evaluation, which requires that specific program activities and procedures be reviewed in order to help explain why a program worked or did not work; and program monitoring, which uses in-process measures to track whether a program is being executed as designed. Kellogg Foundation Evaluation Handbook.
Beth's Blog: How Nonprofits Can Use Social Media
JANUARY 8, 2014
This has an added benefit of increasing your “people talking about” metric which gets the content into more newsfeeds. Guy notes that the ideal ratio of peoples’ comments to your responses is one-to-one. This is a book giveaway that John Haydon did for my book, Measuring the Networked Nonprofit. pic.twitter.com/PXdIUl0IIQ.
Connection Cafe
AUGUST 13, 2012
The part that's still very tricky for most is measuring the impact of these activities. Try calculating a ratio of how many people comment and/or like and/or share your posts divided by how many like your page. Try calculating a ratio of how many people comment and/or like and/or share your posts divided by how many like your page.
Amy Sample Ward
JANUARY 2, 2009
There are a TON of lists out there that identify the top _# of things to do for really anything you want to explore (whether it’s building a model or building an organization). Identify what measures of success can be used. So, why recreate the wheel over and over when the core theory is the same? Evaluation.
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