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Navigating the Conundrum of Auxiliaries

VQ Strategies

This is precisely why some hospitals retain an auxiliary to run the gift shop, while also maintaining an entirely separate volunteer corps, managed by staff, to fill patient care roles. In recent years, we have conducted surveys and interviews at institutions with longstanding volunteer councils. A Path to Change.

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Noodling Around Change Management and Social Media Adoption

Beth's Blog: How Nonprofits Can Use Social Media

I interviewed Joitske about her work way back in 2006. I asked for some recommendations on Twitter for the best practical sources for change management. Joitske recommend Learning To Change. She also pointed me to an older post on her blog about one of theories of change in the book based on thinking styles.

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Highlights from the Salesforce.org Nonprofit Summit

Saleforce Nonprofit

Three key themes emerged from the Summit: The power of building strong relationships to achieve your mission; the importance of flexibility, integration, and innovation to support your mission in times of change and growth; and the value of having secure data to gain deeper insights. . Customer Spotlights.

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Key Interviewing Questions To Ask To Identify Leaders

Eric Jacobsen Blog

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? How To Improve Customer Service With The Telephone.

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Do Exit Interviews

Eric Jacobsen Blog

Sunday, March 21, 2010 Do Exit Interviews Knowing why an employee leaves your company can help you to reduce your employee turnover rate. So, do an exit interview whenever possible with each departing employee. The book is a quick and handy resource for any leader, manager or Human Resource professional.

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Switching Nonprofit CRMS Doesn’t Have to be Scary

Neon CRM

How do you know when it’s time for your nonprofit to find a new CRM solution? When a person made a donation, their website was able to send out a one-time thank-you message. But then the person in charge of managing donations had to manually add the donation into both their CRM and their QuickBooks account.

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Welcome Ideas At Any Time From Anyone

Eric Jacobsen Blog

Tuesday, April 20, 2010 Welcome Ideas At Any Time From Anyone Great ideas for your business can come at anytime from anyone on your team. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place?

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