A New Power Couple—Humans Plus Bots Deliver Member Delight
.orgSource
OCTOBER 1, 2023
Whether it’s via a chatbot, a human, or some combination of the two, dialoguing in real time is a powerful tool to build sales and loyalty. The software was used for utilization management decisions in lung cancer treatment at Memorial Sloan Kettering Cancer Center.) and in 2011 won a $1 million prize!
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