Eric Jacobsen Blog

AUGUST 4, 2010

-- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal.

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Kansas City Kansas Mentoring Leadership 44

Eric Jacobsen Blog

JANUARY 16, 2011

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Mentoring 40

Mentoring Kansas City Kansas Skills 40

Eric Jacobsen Blog

DECEMBER 24, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). So, decide today to secure a mentor who will work with you during 2011.

Mentoring 62

Mentoring Kansas City Kansas Skills 62

Eric Jacobsen Blog

JUNE 8, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Tuesday, June 8, 2010 How Will You Be Remembered As A Leader?

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Kansas City Kansas Mentoring Leadership 44

Eric Jacobsen Blog

NOVEMBER 7, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). The plan will include six essential elements : 1.Vision Objectives 5.Strategies

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Kansas City Business Kansas Mentoring 44

Eric Jacobsen Blog

NOVEMBER 20, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Saturday, November 20, 2010 Give Positive Feedback. Dont Praise.

Giving 62

Giving Mentoring Kansas City Kansas 62

Eric Jacobsen Blog

NOVEMBER 19, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Survey Mentoring Kansas City Attitude 53

Eric Jacobsen Blog

JANUARY 20, 2011

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Place Work Mentoring Kansas City 47

Eric Jacobsen Blog

AUGUST 22, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Encourage everyone to offer new combinations and improvements of old ideas.

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Ideas Generation Tips Mentoring 47

Eric Jacobsen Blog

DECEMBER 5, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Mentoring Tips Kansas City Kansas 55

Eric Jacobsen Blog

JANUARY 15, 2011

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Leadership Communication Kansas City Mentoring 50

Eric Jacobsen Blog

JUNE 23, 2010

. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Earlier this year, various discussion groups on the social media site LinkedIn helped me build a list of favorite leadership books. How To Improve Customer Service With The Telephone.

Leadership 40

Leadership Management Mentoring Kansas City 40

Eric Jacobsen Blog

JUNE 2, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). My complete book review is on my Kansas City Leadership Examiner.com page.

Open 44

Open Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

DECEMBER 1, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Evaluation Mentoring Kansas City Kansas 53

Eric Jacobsen Blog

DECEMBER 12, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Professional Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

OCTOBER 17, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Mentoring Kansas City Kansas Leadership 47

Eric Jacobsen Blog

SEPTEMBER 18, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Skills International Communication Mentoring 53

Eric Jacobsen Blog

DECEMBER 7, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Mentoring Kansas City Kansas Skills 50

Eric Jacobsen Blog

AUGUST 29, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Badge Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

AUGUST 21, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Enjoy the history of those yellow squares. Do You Really Need To Read Leadership Books?

Lesson 44

Lesson Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

JULY 21, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Youll gain their respect when they hear the bad news directly from you.

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News Share Mentoring Kansas City 47

Eric Jacobsen Blog

SEPTEMBER 11, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Kansas City 44

Kansas City Mentoring Kansas Skills 44

Eric Jacobsen Blog

AUGUST 7, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Business Mentoring Kansas City Kansas 47

Eric Jacobsen Blog

OCTOBER 5, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Or, do you have employees whole struggle with the tone of their emails?

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email Mentoring Kansas City Kansas 50

Eric Jacobsen Blog

JUNE 19, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Work Help Mentoring Kansas City 44

Eric Jacobsen Blog

SEPTEMBER 6, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Story Mentoring Kansas City Kansas 50

Eric Jacobsen Blog

AUGUST 18, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). That knowledge builds greater mutual respect, which is vital to a teams success.

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Job Learning Mentoring Kansas City 40

Eric Jacobsen Blog

AUGUST 8, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Mentoring 47

Mentoring Kansas City Kansas Leadership 47

Eric Jacobsen Blog

SEPTEMBER 29, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Says what, in the end, you want to be remembered for.

Business 44

Business Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

AUGUST 30, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

Mentoring 50

Mentoring Kansas City Kansas Skills 50

Eric Jacobsen Blog

AUGUST 24, 2010

. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). But, to build a well-balanced team and to achieve maximum success, you need to have employees who can fill in your weaker areas. How To Improve Customer Service With The Telephone.

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Mentoring Kansas City Skills Kansas 44

Eric Jacobsen Blog

APRIL 29, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). And, the most important core value is customer focused! They're definitely simple.

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Create Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

SEPTEMBER 23, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). If you know these feelings you will always work hard to be on the winning side.

Mentoring 44

Mentoring Kansas City Kansas Leadership 44

Eric Jacobsen Blog

AUGUST 14, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Communication Story Mentoring Kansas City 44

Eric Jacobsen Blog

AUGUST 11, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Wednesday, August 11, 2010 Do You Really Need To Read Leadership Books? The answer is yes.

Leadership 50

Leadership Mentoring Kansas City Kansas 50

Eric Jacobsen Blog

AUGUST 5, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). Then, route the report back to the applicable employee.

Tips 44

Tips Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

AUGUST 31, 2010

What youll read is primarily based on what Ive learned from a variety of mentors, co-workers and supervisors over the past 30 years. -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). How To Improve Customer Service With The Telephone.

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Impact Mentoring Kansas City Kansas 44