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4 Ways to Boost Your Nonprofit’s Digital Storytelling with WhatsApp

Nonprofit Tech for Good

By Elizabeth Ngonzi , is an Adjunct Faculty at New York University Center for Global Affairs where she teaches Digital Storytelling, Innovation and Fundraising. Nonprofits must similarly align with their internal and external stakeholders around a mission, and storytelling is just as essential to that form of engagement.

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Build Strong Internal Customer Service

Eric Jacobsen Blog

Too often, we think of only external customer service, and forget about the need for excellent internal customer service. No matter what type of business, organization or team you lead, teach your team members/ employees the need for and importance of internal customer service. Return phone calls on a timely basis.

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5 Great Gift Ideas for the Techies in Your Life

The MatrixFiles

Here are the hottest tech gifts for this holiday season according to the Matrix Group staff: For the Coffee-Guzzling or New Parent Techie: Ember Temperature Control Mug Price: $119.95 With this handy gift, you can set the ideal temperature for you with a phone app and always enjoy your beverage at the right temperature!

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Your 2024 New Year's Resolution Check-In

Eric Jacobsen Blog

New Year's Resolutions for leaders : Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved (..)

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Encourage Excellent Internal Customer Service

Eric Jacobsen Blog

Too often, we think of only external customer service, and forget about the need for excellent internal customer service. No matter what type of business, organization or team you lead, teach your team members/ employees the need for and importance of internal customer service. Return phone calls on a timely basis.

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70 New Year's Resolutions For Leaders

Eric Jacobsen Blog

Don't micromanage Don't be a bottleneck Focus on outcomes, not minutiae Build trust with your colleagues before a crisis comes Assess your company's strengths and weaknesses at all times Conduct annual risk reviews Be courageous, quick and fair Talk more about values more than rules Reward how a performance is achieved and not only the performance (..)

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How To Build Good Internal Customer Service

Eric Jacobsen Blog

Too often, we think of only external customer service, and forget about the need for excellent internal customer service. No matter what type of business, organization or team you lead, teach your team members/ employees the need for and importance of internal customer service. Return phone calls on a timely basis.