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AI and Nonprofits: Will Bots Make Transition from Functional to Friendship?

Beth's Blog: How Nonprofits Can Use Social Media

With over 100,000 bots created on the Facebook Messenger platform and the rise of AI and conversational user interfaces (think SIRI), Gartner analysts predict by 2020 the average person will have more conversations with bots than their spouse. Have you ever asked her what the meaning of life is? SIRI is not the only virtual therapist.

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From Gartner: Five Laws for Exploring Virtual Worlds

Beth's Blog: How Nonprofits Can Use Social Media

Hat tip to Jay Moonah for the pointer to this Gartner article about virtual worlds. second life, ??? but not necessarily in Second Life, according to Gartner, Inc. Gartner's five laws for exploring virtual worlds at the enterprise level. By the end of 2011, 80 percent of active Internet users (and Fortune 500.

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Data-Enhanced Learning Management & Certification for Associations

Nucleus

” – Peter Sondergaard, Senior Vice President, Gartner Research. This is my favorite part about analytics: Taking boring flat data and bringing it to life through visualization.” It can also provide valuable data on course completions by day, week, and month and by payment types such as comp, paid, and discount coupon.

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Technology Hype Cycle from Gartner

Beth's Blog: How Nonprofits Can Use Social Media

and other technologies such as Second Life follows a well established pattern identified by Gartner analysts called " hype cycles " The description is below and this visual showing the hype cycle for consumer technologies.

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5 best practices for Salesforce change management

fusionSpan

Change is a staple of life for any organization. One recent Gartner survey revealed that while 74% of employees were ready to support organizational change in 2016; only 38% were willing to support change in 2022. But just because change is constant, it isn’t any less of a challenge.

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Customer Experience Plays Marketing as a Long Game

.orgSource

According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Gartner identifies these qualities as key to delivering value: A customer journey mapping process that extends beyond acquisition and purchase through the life of the relationship.

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A few Second Life Tidbits

Beth's Blog: How Nonprofits Can Use Social Media

Alexandra Samuel from Social Signals starts off 2007 with several announcements related to Second Life - the addition of a virtual worlds manager and an Open house in Second Life later on today. There is also a post titled " Seven Reasons Why You Should Consider Second Life.