Eric Jacobsen Blog

NOVEMBER 12, 2010

Friday, November 12, 2010 5 Open-Ended Questions To Ask Your Customers I really like author Paul R. Timms advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. These open-ended questions will let your customers really express their ideas, opinions and needs.

Question 44

Question Open Mentoring Kansas City 44

Eric Jacobsen Blog

SEPTEMBER 21, 2010

Tuesday, September 21, 2010 How Do You Answer These Leadership Questions? Open Leadership author Charlene Li reminds leaders to periodically ask themselves these "open leadership skills assessment" questions: Do I seek out and listen to different points of view? Thanks for these great questions, Charlene! Don't Praise.

Leadership 40

Leadership Question Mentoring Kansas City 40

Eric Jacobsen Blog

SEPTEMBER 1, 2010

Wednesday, September 1, 2010 5 Questions To Ask At Your Next Employee Performance Review Here are five important questions you, as a manager and leader, should ask during employee performance reviews: What have I done to help - or hinder - your job performance? 5 Questions To Ask At Your Next Employee Performan.

Review 44

Review Question Mentoring Kansas City 44

Eric Jacobsen Blog

AUGUST 30, 2010

Employee pay often is not the most important driver for employee retention. To learn more about employee retention and the reasons employees decide to leave an organization, read Overland Park, KS author Leigh Branhams book, The 7 Hidden Reasons Employees Leave. In fourth place is an organizations financial stability. Don't Praise.

Mentoring 51

Mentoring Kansas City Kansas Skills 51

Eric Jacobsen Blog

SEPTEMBER 7, 2010

To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Fortunately, Richard Finnegan, shares in his new book, Rethinking Retention in Good Times and Bad , four key questions you should include in your exit interviews: Why did you decide to leave us? Don't Praise.

Mentoring 40

Mentoring Kansas City Kansas Leadership 40

Eric Jacobsen Blog

AUGUST 22, 2010

Dont evaluate or criticize ideas when they are first suggested. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. So, be sure you provide the forums and mechanisms for your employees to share their ideas with you. Hold at least a few brainstorming sessions each year, as well. Ask for wild ideas.

Ideas 48

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Eric Jacobsen Blog

OCTOBER 17, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe. ► November (10) Read "The Seven Arts Of Change" 4 Quick Tips For How To Lead More Effectively 5 Reasons To Do An Employee Survey Give Positive Feedback.

Mentoring 48

Mentoring Kansas City Kansas Leadership 48

Eric Jacobsen Blog

JANUARY 4, 2011

Business leaders can read Overland Park, KS’s Leigh Branham’s books: • The 7 Hidden Reasons Employees Leave • Re-Engage to learn more about why employees leave their workplaces (including non-financial reasons), and what leaders can do to boost employee retention. Both are excellent books. Don't Praise.

Mentoring 44

Mentoring Kansas City Kansas Leadership 44

Eric Jacobsen Blog

JANUARY 16, 2011

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Mentoring 40

Mentoring Kansas City Kansas Skills 40

Eric Jacobsen Blog

OCTOBER 8, 2010

The online survey tool uses a 45 question assessment to measure your leadership skills across 15 dimensions of leadership. The self-evaluation survey is free and its the first step in the program. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Don't Praise.

Mentoring 44

Mentoring Kansas City Kansas Skills 44

Eric Jacobsen Blog

AUGUST 29, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. And, its a culture that ensures your new hires feel welcome during their critical onboarding time period. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe. Don't Praise. How To Write An Employee Satisfaction And Engageme.

Badge 44

Badge Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

AUGUST 12, 2010

Grossman recommends that when you have something you want to get your employees input on, post a question on a flip chart in your department or office. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. But, it works! The Five Points Of Professionalism How To Talk About Poor Performance With An Employe.

Chart 40

Chart Ideas Mentoring Kansas City 40

Eric Jacobsen Blog

AUGUST 6, 2010

Ill ask a similar question in some of the leadership groups on LinkedIn and then will publish all our words in one list to share with everyone. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Heres a start: Honest Caring Risk-adverse What word or words do you want to add? Don't Praise.

Build 40

Build Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

NOVEMBER 19, 2010

Here are 10 questions Polaris recommends you ask employees as part of a wide-ranging employee satisfaction and engagement survey : For each of the following statements, indicate if you: • Strongly disagree • Disagree • Somewhat disagree • Agree • Strongly agree 1. Don't Praise.

Survey 54

Survey Mentoring Kansas City Attitude 54

Eric Jacobsen Blog

JANUARY 20, 2011

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Place 48

Place Work Mentoring Kansas City 48

Eric Jacobsen Blog

OCTOBER 5, 2010

The program evaluates words and phrases for the intensity of eight primary emotions, allowing you to adjust the overall tone before you send your message. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. The Five Points Of Professionalism How To Talk About Poor Performance With An Employe.

email 51

email Mentoring Kansas City Kansas 51

Eric Jacobsen Blog

OCTOBER 2, 2010

Druckers book called " The Five Most Important Questions You Will Ever Ask About Your Organization " will be well worth it. Perhaps one of most challenging questions Drucker asks the reader is: " Do we produce results that are sufficiently outstanding for us to justify putting our resources in this area ? Don't Praise.

Mentoring 44

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Eric Jacobsen Blog

AUGUST 7, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Business 48

Business Mentoring Kansas City Kansas 48

Eric Jacobsen Blog

SEPTEMBER 23, 2010

Thursday, September 23, 2010 How Sports (Or Band) Can Make You A Better Leader LinkedIn members continue to offer their insights on my recent discussion question about whether playing high school and/or college sports can help to make you a better business leader. 5 Questions To Ask At Your Next Employee Performan. Don't Praise.

Mentoring 44

Mentoring Kansas City Kansas Leadership 44

Eric Jacobsen Blog

SEPTEMBER 26, 2010

Posted by Eric Jacobson at 8:20 PM Labels: Books For Managers , Coaching Employees , Employee Retention , General Management Skills , Leadership Books , Management , Motivating Employees , Thanking Employees 1 comments: davidburkus said. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Don't Praise.

Place 44

Place Companies Work Kansas 44

Eric Jacobsen Blog

OCTOBER 3, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Mentoring 44

Mentoring Kansas City Kansas Leadership 44

Eric Jacobsen Blog

DECEMBER 24, 2010

When seeking out a mentor, think about these questions: 1. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Proper mentoring takes a commitment from both parties and it takes time to develop and to reap the rewards of the relationship. Will the relationship have good personal chemistry?

Mentoring 63

Mentoring Kansas City Kansas Skills 63

Eric Jacobsen Blog

NOVEMBER 20, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Giving 63

Giving Mentoring Kansas City Kansas 63

Eric Jacobsen Blog

JUNE 8, 2010

But, perhaps the more important question is, "How will I remembered as a leader?" The answer to that question is likely going to be based on the valuable lessons you shared with those you led. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. Don't Praise.

Kansas City 44

Kansas City Kansas Mentoring Leadership 44

Eric Jacobsen Blog

AUGUST 11, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Leadership 51

Leadership Mentoring Kansas City Kansas 51

Eric Jacobsen Blog

AUGUST 31, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Impact 44

Impact Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

AUGUST 21, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Lesson 44

Lesson Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

AUGUST 17, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Change 44

Change Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

AUGUST 1, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Mentoring 44

Mentoring Kansas City Kansas Leadership 44

Eric Jacobsen Blog

SEPTEMBER 11, 2010

Drucker provides the following good advice in one of my favorite books of his, The Five Most Important Questions You Will Ever Ask About Your Organization :" Every mission statement has to reflect three things : Opportunities Competence Commitment In other words, he explains: What is our purpose? Author Peter F. Don't Praise.

Mentoring 40

Mentoring Kansas City Kansas Leadership 40

Eric Jacobsen Blog

AUGUST 8, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Mentoring 48

Mentoring Kansas City Kansas Leadership 48

Eric Jacobsen Blog

AUGUST 24, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Mentoring 44

Mentoring Kansas City Skills Kansas 44

Eric Jacobsen Blog

AUGUST 14, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Communication 44

Communication Story Mentoring Kansas City 44

Eric Jacobsen Blog

AUGUST 5, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Tips 44

Tips Mentoring Kansas City Kansas 44

Eric Jacobsen Blog

JANUARY 15, 2011

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Leadership 51

Leadership Communication Kansas City Mentoring 51

Eric Jacobsen Blog

DECEMBER 14, 2010

Brown recently wrote in Smart Companies Thinking Bigger magazine, that you should “ask a group of current, former and potential customers the following questions:" If you’re a current or former customer, why did you start using us? 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

Kansas City 51

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Eric Jacobsen Blog

DECEMBER 5, 2010

3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa. How To Be An Expert Listener * Look at the speaker * Ask questions to clarify * Repeat for clarity * Nod, smile * Dont interrupt * Help the speaker stay on topic Note From Eric In my Blog Ill use the words manager and leader. Don't Praise.

Mentoring 56

Mentoring Tips Kansas City Kansas 56