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How to Apply Service Design to the Social Sector

Forum One

Service design principles can be applied to the social sector to craft audience experiences that create positive change in the world. Service design can help by improving your audiences’ experience with your communication touchpoints and lead to higher engagement and more conversions with calls-to-action. Improve the user experience.

Design 72
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Notes About Mobile, Digital Trends, and Social Media Leadership from Knight Digital Media Center Workshop

Beth's Blog: How Nonprofits Can Use Social Media

Last week I was in Chicago to facilitate a session as part of Knight Digital Media Center’s Digital Strategy for Community Foundations and Nonprofits workshop. He went through the definitions of strong vs weak ties and that there is a new audience layer – people who follow you but may not have met you.

professionals

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5 Things to Look Forward to at MCON 2015

Achieve

in Chicago to experience MCON in person and over 20,000 people will stream the event online. They’re facilitating Q&A sessions and panels, including the media panel with Matt Higginson from Medium and Sarah Harris from Incite. MOVING DOCUMENTARIES FOR THE ONLINE AUDIENCE. People from across the country will gather at the.

Chicago 52
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What We Talk About When Talk About Open Data

Tech Soup

Five years ago, the city of Portland, Oregon followed the precedent set by San Francisco and Chicago when it opened its data to developers. For example, a smartphone app might use real-time data to alert drivers to empty parking spaces in a town lot, or provide traffic and transit updates to commuters. Here in the U.S.,

Open 68
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The Art of Aligning Social Media Strategy With Communications Strategy

Beth's Blog: How Nonprofits Can Use Social Media

Over the summer, Holly Minch , who is an expert at helping nonprofits and philanthropies unlock the potential of strategic communications for social change, suggested that I facilitate a workshop on social media strategy with a group of nonprofit and philanthropy communications folks. .

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5 Things to Look Forward to at MCON 2015

NonProfit Hub

People from across the country will gather at the Museum of Contemporary Art in Chicago to experience MCON in person and over 20,000 people will stream the event online. They’re facilitating Q&A sessions and panels, including the media panel with Matt Higginson from Medium and Sarah Harris from Incite. In-Person Learning Labs.

Chicago 28
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Your Audience’s Content Is King (and Your Content Is Subservient to It)

Connection Cafe

When it comes to advocacy and political campaigns, we must understand how our audience is talking about our issues and candidates before we know what to share on our social media platforms. Without knowing what issues matter most to the audience, a campaign may end up focusing on less important issues.

Content 41