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3 Strategies To Elevate Your Association’s Impact in the New Year

Association Analytics

Observe to learn members’ preferences and interest You likely have data on the purchases your members are making, the events they’re registering for and the content they’re downloading. For instance, Amazon doesn’t ask customers for behavioral data. This is considered an implicit data collection method.

Impact 169
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Don’t EVER Doubt How Leadership Impacts the Employee Experience, Customer Experience, and Overall Brand Experience!

Eric Jacobsen Blog

Zappos did not have the shoes, but the Zappos customer service agent searched online and found the shoes on Amazon while on the phone and told the customer to go to Amazon. Did the Zappos agent have the authority to give Amazon business? Note: this was before Amazon purchased Zappos (July 2009, in case you’re wondering).

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Technological Protection Measures and the Blind

Beneblog: Technology Meets Society

Why Circumvention for the Purposes of Access is Crucial A Bookshare Briefing Paper Prepared for the Diplomatic Conference for Visually Impaired Persons The distributors of digital content often use technological protection measures (TPMs) to discourage the making of unauthorized copies.

Measure 181
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AI for Nonprofits and Social Good: Link Roundup

Beth's Blog: How Nonprofits Can Use Social Media

Most recently, we co-authored a policy brief for the Toda Peace Institute on the age of automation and it implications for civil society. Some recent examples include: Amazon’s AI recruiting software that learned to penalize résumés that included the word “women.”

Cancer 93
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4 helpful tips for communication during a health crisis

Nimble AMS

With many businesses implementing work from home policies to help flatten the curve with this virus, re-enforce your association’s value in this new work from home environment. Pull together some of your best content and create an “X Industry Work from Home Survival Kit” or “X Industry Bucket List” for members continuing education.

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Why All Companies Must Explore the Role of Ethics in Technology

Cloud 4 Good

Salesforce, for example, founded its Office of Ethical and Humane Use to help build and foster a culture of responsibility as it relates to technology use, instilling a strategic framework around product, law, policy, and ethics to ensure the humane use of technology across Salesforce’s many clouds.

Roles 59
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Tech Policies for Virtual Teams: A Leader’s Responsibility

Non Profit Quarterly

Welcome to “Tech Policies for Virtual Teams—A Leader’s Responsibility.” We have a lot of content, and we know that you’ll have questions. And as I said, there’ll be formal breaks in the content where we review some of those questions. This webinar was recorded on September 24, 2020. Jeanne Bell: All right. Francis Johnson: Sure.

Policy 102