Museum 2.0
APRIL 10, 2008
On Monday, David Klevan (from the US Holocaust Memorial Museum) and I spoke at the MAAM Creating Exhibitions conference about Web 2.0 and museums. framework, and David shared lessons learned from the huge range of projects the Holocaust Museum has initiated. I provided the Web 2.0 and sniff around.
Museum 2.0
AUGUST 28, 2008
Why should museums care about customer support? While I’ve never heard of a museum with such a heavy call volume that they’ve outsourced their front desk to Bangalore, many museums, small and large, suffer at the phones. The reason museums resist peer-to-peer visitor support is fear of erroneous and unvetted information.
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Museum 2.0
MAY 5, 2009
I just returned from the American Association of Museums (AAM) annual meeting in Philadelphia. I led two sessions, one on visitor co-created museum experiences, and the other on design inspirations from outside museums. what is the value of the exhibition experience to non-participants, that is, regular museum visitors?
Museum 2.0
MAY 7, 2007
The whole process of developing an exhibition tends to get stuck behind a museum's doors. In the past two decades, science centers have been in the lead in the exhibits arena, and we think we have a lot to share--and learn--with other museums. Tags: Technology Tools Worth Checking Out exhibition Museums Engaging in 2.0
Museum 2.0
OCTOBER 8, 2008
I have a lot of conversations with people that go like this: Other person: "So, you think that museums should let visitors control the museum experience?" Other person: "But doesn't that erode museums' authority?" If the museum isn't in control, how can it thrive? The platform is what's important. Me: "Sort of."
Beth's Blog: How Nonprofits Can Use Social Media
DECEMBER 16, 2010
Social media tools for engaging and capturing the work of crowds include: wikis, custom platforms or web sites that facilitate voting, rating, giving feedback, adding content, or funding. Ushahidi is an open source platform that facilitates crowdsourcing through the use of SMS/cellphones and online mapping. 2) Crowd Creation.
Amy Sample Ward
FEBRUARY 28, 2011
Earlier this week, I had the opportunity to speak at the Minnesota Council for Nonprofits annual conference; and after my presentation, I spent a couple hours speaking with folks from various nonprofits, vendors and service organizations. I want to start, first, with a story…. At least if you plan on interacting with them!
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