Interaction Minnesota Museum Platform 
Museum 2.0
APRIL 10, 2008
On Monday, David Klevan (from the US Holocaust Memorial Museum) and I spoke at the MAAM Creating Exhibitions conference about Web 2.0 and museums. framework, and David shared lessons learned from the huge range of projects the Holocaust Museum has initiated. I provided the Web 2.0 and sniff around.
Museum 2.0
MAY 5, 2009
I just returned from the American Association of Museums (AAM) annual meeting in Philadelphia. I led two sessions, one on visitor co-created museum experiences, and the other on design inspirations from outside museums. what is the value of the exhibition experience to non-participants, that is, regular museum visitors?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Museum 2.0
AUGUST 28, 2008
Why should museums care about customer support? While I’ve never heard of a museum with such a heavy call volume that they’ve outsourced their front desk to Bangalore, many museums, small and large, suffer at the phones. The reason museums resist peer-to-peer visitor support is fear of erroneous and unvetted information.
Museum 2.0
MAY 7, 2007
What happens to the surprises designers encountered, the interactive that visitors loved, the bits that never seemed to work quite right? The whole process of developing an exhibition tends to get stuck behind a museum's doors. What happens to an exhibit when it closes? There's no sharing of that information. So I keep updating it.
Museum 2.0
OCTOBER 8, 2008
I have a lot of conversations with people that go like this: Other person: "So, you think that museums should let visitors control the museum experience?" Other person: "But doesn't that erode museums' authority?" If the museum isn't in control, how can it thrive? The platform is what's important. Me: "Sort of."
Amy Sample Ward
FEBRUARY 28, 2011
Earlier this week, I had the opportunity to speak at the Minnesota Council for Nonprofits annual conference; and after my presentation, I spent a couple hours speaking with folks from various nonprofits, vendors and service organizations. At least if you plan on interacting with them! I want to start, first, with a story….
Museum 2.0
AUGUST 10, 2009
This can be an incredibly technical topic, as it focuses on the ways that platforms (online, exhibits, museums) can harness the individual activities of many visitors and create meaningful experiential outputs that connect people to each other. But designing an entire museum that functions this way probably isn't your goal.
Expert insights. Personalized for you.
44 
Let's personalize your content